Total Wireless

Cell Phone Store Cell Phone Retailer Electronics Store

Bestie Business Card

Our specialists at Total Wireless 3890 Rosecrans Ave, Hawthorne, CA are standing by to help you select the right no-contract phone plans.

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Business Hours

Mon: 10:00am - 7:00pm
Tue: 10:00am - 7:00pm
Wed: 10:00am - 7:00pm
Thu: 10:00am - 7:00pm
Fri: 10:00am - 7:00pm
Sat: 10:00am - 7:00pm
Sun: 12:00pm - 5:00pm

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About Hawthorne, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Total Wireless presents itself as a compelling hybrid of telecommunications and luxury retail, garnering attention for its nomination as a "BestAround" contender. Its core strength lies in its competitive pricing, particularly its attractive unlimited 5G data plans starting at a low monthly rate, appealing to both tech enthusiasts and those prioritizing speed. This affordability is further amplified by the store's no-contract model, fostering customer satisfaction and flexibility.

Beyond its telecom prowess, Total Wireless distinguishes itself through strategic partnerships, notably with Daniel's Jewelers. This collaboration offers a unique value proposition, catering to customers seeking premium accessories alongside seamless connectivity. The integration of Daniel's Jewelers' extensive network and expertise adds a layer of trust and convenience, particularly for luxury shoppers.

However, Total Wireless faces criticism regarding pricing and contract terms. While the 5G plans are competitive, the 10GB Hotspot's short lifespan raises questions about value for money. Similar to many industry players, concerns about overcharging persist, suggesting a need for Total Wireless to refine its pricing strategy. Despite these minor hiccups, the store's positive reception for its service quality, particularly its reliable 5G network and welcoming atmosphere, solidifies its position as a customer-friendly alternative in a competitive market. The combination of accessible technology, strategic partnerships, and a focus on customer experience positions Total Wireless favorably for continued growth and recognition as a standout "BestAround" destination.

About Total Wireless

Total Wireless, situated at 3890 Rosecrans Ave in Hawthorne, California, positions itself as a comprehensive solution for mobile connectivity and luxury retail under one roof. The store offers an array of unbeatable services, starting with its extensive selection of unlimited 5G data plans starting at $25 per month for a four-line package, making it an attractive option for both tech-savvy consumers and those prioritizing high-speed internet access. This competitive pricing, coupled with the convenience of no-contract terms, underscores Total Wireless's commitment to customer satisfaction and flexibility.

Beyond its robust telecommunications offerings, Total Wireless distinguishes itself through its partnership with Daniel's Jewelers, a well-established name in the fine jewelry industry. By integrating no-contract financing options for high-end items such as engagement rings, wedding bands, diamonds, gold pieces, and watches, Total Wireless caters to a broader customer base, including those seeking premium accessories and luxury goods. This strategic collaboration not only enhances the shopping experience but also leverages Daniel's Jewelers' extensive network of 100+ stores nationwide, ensuring customers have access to expert advice and a wide range of products.

The business's location in Torrance, California, places it within a vibrant community known for its diverse population and strong economic ties, providing a solid foundation for growth and customer engagement. Total Wireless's commitment to providing exceptional service and value is evident in its focus on both technological innovation and personalized retail experiences. As the demand for seamless connectivity and luxury shopping continues to rise, Total Wireless is well-positioned to capitalize on these trends, offering a compelling alternative to traditional cell phone stores through its unique blend of services and strategic partnerships.

Category Tags
Cell Phone Store Cell Phone Retailer Electronics Store Mobile Accessories Retailer

What Customers Say

5.0
Rating Based On
229
Official Google Reviews
5
228
4
0
3
0
2
0
1
1

The customer experiences at Total Wireless, as reflected in the reviews, are overwhelmingly positive, highlighting a range of strengths from exceptional service to reliable technology and a welcoming atmosphere. Many reviewers praise the friendly and knowledgeable staff, particularly Jay, who is noted for his expertise, patience, and ability to resolve issues effectively, such as helping customers with their iPhone upgrades and troubleshooting text message problems. The store's service quality, especially its fast and stable 5G network, is frequently mentioned as a standout feature, with some customers comparing it favorably to government services in terms of reliability.

However, there are also concerns raised about the pricing and the longevity of service contracts. One customer noted that their 10GB Hotspot lasted only three to four weeks before depleting, suggesting dissatisfaction with the value for money. Another reviewer expressed frustration with overcharging, a common complaint in the industry, indicating that Total Wireless may need to reassess its pricing strategies to maintain customer satisfaction.

Despite these issues, the overall sentiment is positive, with several customers highlighting the store's cozy and inviting environment, which contributes to a pleasant shopping experience. The store's commitment to customer service and its reputation for fast and stable internet speeds are consistently praised, making it a preferred choice for many in the area. The ice-free zone designation adds an extra layer of appeal for those seeking a safe and pleasant shopping environment, further enhancing the positive image of Total Wireless.