Orkin

Pest Control Service Pest Control Commercial Services

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Contact our Roswell Branch 676 to schedule your pest control inspection to exterminate bed bugs, ticks, fleas, rodents, spiders, termites & more.

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Mon: Open 24 Hours
Tue: (veteransday)open24h
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Roswell, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Orkin, a longstanding pillar of the commercial pest control sector, has earned a spot in the "BestAround" designation through its extensive experience and comprehensive service offerings tailored to businesses in Roswell, Georgia, and beyond. With over a century of expertise, Orkin distinguishes itself by employing science-backed methods to tackle a broad spectrum of pests, including termites, bed bugs, carpenter ants, and more, all while adapting to the humid climate that fosters pest proliferation. Their commitment to customer satisfaction is underscored by flexible scheduling, a 30-day money-back guarantee, and a dedicated team that includes free termite inspections and 24/7 availability.

Orkin's services are not limited to traditional pest control; they extend to fly, mosquito, and rodent management, alongside specialized wildlife control solutions. This versatility ensures that businesses of varying sizes, from small offices to expansive warehouses, can benefit from a holistic approach to pest management. The integration of advanced technologies, such as Senciton bait and foam void fillers, highlights Orkin's dedication to innovation and preventive measures, setting them apart in the industry.

However, the "BestAround" nomination also reflects a nuanced reality. While many customers praise Orkin for its punctuality, professionalism, and effective pest control, others have noted issues with communication, service delays, and inconsistent quality.

These challenges, though not pervasive, suggest areas where Orkin can enhance its customer experience. Despite these minor shortcomings, Orkin's reputation remains strong, bolstered by a commitment to continuous improvement and customer feedback.

The company's ability to balance reliability with the drive for excellence positions it well to maintain its standing in the competitive landscape of pest control services.

About Orkin

Orkin stands as a stalwart in the commercial pest control industry, serving businesses in Roswell, Georgia, and beyond with a robust suite of services tailored to address a wide array of pest issues. With over a century of experience, Orkin has established itself as a leader by leveraging science-backed methods to combat termites, bed bugs, carpenter ants, and other invasive pests that thrive in the humid and warm climate of Duluth. The company's comprehensive approach includes free termite inspections, 24/7 availability, and a commitment to customer satisfaction through flexible appointment times and a 30-day money-back guarantee.

Orkin's services extend beyond traditional pest control, encompassing fly, mosquito, and rodent control, as well as specialized treatments for wildlife management. Their expertise in managing over 120 different pests ensures that businesses of all sizes, from small offices to large warehouses, can enjoy a pest-free environment. The company's commitment to innovation is evident in their use of advanced technologies and methods, such as Senciton® bait and foam void fillers, which not only address current pest problems but also prevent future infestations.

By offering a 30-day money-back guarantee, Orkin demonstrates its confidence in the quality of its services and the value it brings to its clients. This customer-centric approach, combined with their extensive network of trained professionals and state-of-the-art equipment, makes Orkin an indispensable partner for businesses looking to protect their assets and maintain a healthy, productive environment. Whether it's a seasonal pest control service or a long-term management plan, Orkin is equipped to handle the unique challenges of each pest season and provide tailored solutions that ensure peace of mind for their clients.

Category Tags
Pest Control Service Pest Control Commercial Services Business Solutions Pest Management

What Customers Say

4.7
Rating Based On
232
Official Google Reviews
5
208
4
10
3
3
2
1
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10

Customer experiences with Orkin span a wide range, reflecting both exceptional service and areas for improvement. Many customers highlight positive aspects such as punctuality, professionalism, detailed communication, and effective pest control services. For instance, several accounts mention technicians who went above and beyond expectations, providing thorough inspections and customized solutions that led to significant improvements in pest management. These customers appreciated the technicians' knowledge, responsiveness, and willingness to educate them on preventive measures.

However, there are also notable instances of dissatisfaction. Some customers reported issues with uncommunicative service, where technicians failed to provide clear instructions or updates, leading to inconvenience and frustration. Others experienced delays or incomplete services, particularly when their schedules conflicted with the technicians' availability. Additionally, there were complaints about inconsistent quality, with some technicians not delivering the level of service promised, especially in larger properties or complex cases.

Despite these challenges, Orkin maintains a strong reputation for customer satisfaction, with many customers expressing loyalty and recommending the company to others. The company's commitment to continuous improvement and addressing customer concerns is evident in their efforts to enhance communication and service standards. Overall, while not all experiences are uniformly positive, the overall trend suggests that Orkin remains a reliable and respected name in the pest control industry, with room for further refinement in areas where service consistency and responsiveness have fallen short.