Olsen's Automotive Repair

Auto Repair Shop Automotive Services Vehicle Maintenance

Bestie Business Card

Olsen's Automotive Repair in Livermore is here to help you with all of your automotive needs. From auto repair to engine repair, we can help! Call 925-447-4070 to book now.

Business Hours

Mon: 7:30am - 4:00pm
Tue: 7:30am - 4:00pm
Wed: 7:30am - 4:00pm
Thu: 7:30am - 4:00pm
Fri: 7:30am - 4:00pm
Sat: Closed
Sun: Closed

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About Livermore, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Olsen's Automotive Repair, a cornerstone of Livermore since 1966, stands as a testament to enduring quality and community service despite its recent closure. The closure, precipitated by Cynthia's personal decision to relocate and her new owner's limited industry experience, marks the end of an era, but the shop's legacy is poised to endure through Victoria's stewardship at Alan and Sons.

While the business itself no longer operates, its reputation remains firmly intact through glowing customer testimonials. Long-time patrons have lauded Olsen's Automotive Repair for its courteous staff, competitive pricing, and unwavering commitment to transparency and honesty. Customers consistently commend the shop's ability to handle diverse vehicle needs with expertise, particularly its resourcefulness in sourcing parts even when unavailable. The testimonials highlight a customer service ethos that prioritizes the individual over the transaction, offering solutions and flexibility that resonate deeply.

Olsen's Automotive Repair's success likely stems from its deep roots in the community, built on years of consistent positive experiences. Its investment in tools and software speaks to a dedication to maintaining high standards even as the landscape evolves. While the closure is undoubtedly disappointing, the enduring positive feedback suggests that Olsen's Automotive Repair's core values - reliability, customer focus, and professionalism - will likely continue to attract loyal customers seeking dependable automotive care in the future. This legacy, forged over decades, positions the business as a potential contender for recognition under the "BestAround" banner, not necessarily through awards, but through the enduring trust and satisfaction of its clientele.

About Olsen's Automotive Repair

Olsen's Automotive Repair, a longstanding fixture in Livermore since 1966, has faced an unexpected and heart-wrenching closure effective February 28, 2025. The closure, driven by personal family decisions and the new owner's lack of industry involvement, marks the end of an era for a shop that has served countless customers with reliability and quality service. Cynthia, the owner, has chosen to retire and relocate to Oregon, where she now spends more time with her four children, including two with significant medical needs, making it difficult to manage a full-time business.

The shop's closure will be communicated to its long-standing customers by Victoria at Alan and Sons, located at 4001 First Street in the Big-O Tire complex, effective April 1, 2025. Despite the loss, Cynthia remains hopeful about her new location, hoping to continue providing exceptional service. For those who need urgent repairs before April 1, 2025, the shop will be accessible via phone at Victoria's number or through Alan and Sons' businessline.

Olsen's Automotive Repair has garnered numerous positive reviews from satisfied customers who praise its courteous and professional staff, competitive pricing, and fair service. Reviews highlight the shop's ability to handle a wide range of vehicles and its commitment to transparency and honesty in all transactions. The shop's investment in advanced tools and diagnostic software, tailored to modern vehicle systems, ensures that customers receive expert, high-quality repairs. As a trusted local business with over five decades of experience, Olsen's Automotive Repair stands as a beacon of reliability and customer service in Livermore.

Category Tags
Auto Repair Shop Automotive Services Vehicle Maintenance Customer Service

What Customers Say

4.8
Rating Based On
197
Official Google Reviews
5
173
4
12
3
5
2
5
1
2

Customers consistently praise Olsen's Automotive Repair for its combination of affordability, professionalism, and reliable service. Many highlight the shop's ability to find parts that may no longer be manufactured, demonstrating a commitment to customer satisfaction even when faced with logistical challenges.

Some customers mention specific experiences of helpful technicians who went above and beyond, explaining complex issues clearly and offering thoughtful solutions. Others appreciate the shop's flexibility, accommodating last-minute appointments and addressing unexpected repairs promptly.

A recurring theme is the shop's strong customer focus, evident in their willingness to go the extra mile for clients, whether it's providing free inspections, offering payment plans, or ensuring timely service even during challenging economic times.

Overall, Olsen's Automotive Repair consistently receives positive reviews for its exceptional customer service, honest practices, and commitment to keeping vehicles safe and running smoothly.