Anchor Plus Pharmacy

Pharmacy Anchor Plus Pharmacy Pharmacy Services

Bestie Business Card

Anchor Plus Pharmacy is a full-service independent pharmacy in Duluth, GA providing a wide variety of services including conventional prescription filling, compounding, ED medication and much more.

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Business Hours

Mon: 9:00am - 5:00pm
Tue: (veteransday)9a–5pho
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Duluth, Georgia, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Anchor Plus Pharmacy, nestled in Alpharetta, Georgia, presents itself as a promising contender for the "BestAround" title, distinguished by its comprehensive service offerings and commitment to customer-centric care. The pharmacy's multi-channel approach-encompassing in-store visits, online ordering, and express local delivery-caters to a broad spectrum of customer preferences, positioning it as both accessible and convenient. This accessibility is further enhanced by affordability measures like no-cost shipping and financial assistance programs, making it an attractive option for budget-conscious patients.

The pharmacy's dedication to personalized service shines through its pharmacists' proactive engagement with patients, offering tailored health advice and fostering strong relationships. This human touch, particularly exemplified by staff like Melody, contributes significantly to the positive customer experience, building trust and loyalty. The pharmacy's commitment to community health is evident in its educational initiatives, keeping customers informed and engaged beyond just prescription fulfillment.

However, the "BestAround" nomination also hinges on addressing potential weaknesses. While customer feedback highlights strengths in service quality and convenience, concerns regarding wait times, staff behavior, and occasional pricing issues reveal areas needing improvement. For Anchor Plus Pharmacy to solidify its standing, it must consistently deliver on its promises of efficiency and fairness, ensuring every patient interaction is marked by both professionalism and respect, ultimately cementing its place as a truly exceptional local pharmacy.

About Anchor Plus Pharmacy

Anchor Plus Pharmacy, situated in Alpharetta, Georgia, is a local pharmacy that caters to the diverse healthcare needs of its community. Offering a comprehensive range of services, including compounding medications, pharmacy delivery, and online prescription refills, the pharmacy aims to provide both convenience and personalized care. For those seeking to fill new or existing prescriptions, Anchor Plus Pharmacy operates through multiple channels: in-store visits, phone calls, online ordering via their mobile app, and a secure online transfer system that allows patients to send their prescriptions directly to the pharmacy. This multi-channel approach ensures accessibility for all customers, whether they prefer the comfort of a physical visit or the convenience of online services.

The pharmacy's commitment to affordability and customer service is evident in its offerings such as express local delivery and shipping at no cost, as well as financial assistance programs to help manage medication expenses. Anchor Plus Pharmacy emphasizes building strong, personal relationships with its patients, with pharmacists available to answer questions and provide tailored health advice. The pharmacy's staff, particularly Melody, has received positive feedback for their friendly and knowledgeable service, making the patient experience both reassuring and positive.

Beyond prescription fulfillment, Anchor Plus Pharmacy positions itself as a one-stop shop for all healthcare needs, offering services like home delivery to ensure that patients can receive their medications without leaving their homes. The pharmacy also highlights its dedication to community health through a weekly health news blog and regular newsletter, which keep customers informed about health tips, promotions, and special offers. With a focus on quality products and personalized care, Anchor Plus Pharmacy in Alpharetta, Georgia, is dedicated to enhancing the well-being of its local residents.

Category Tags
Pharmacy Anchor Plus Pharmacy Pharmacy Services Local Pharmacy Compounding Pharmacy

What Customers Say

4.6
Rating Based On
135
Official Google Reviews
5
116
4
3
3
4
2
1
1
11

Customers of Anchor Plus Pharmacy have shared a variety of experiences, ranging from highly positive to notably negative. Many highlight the pharmacy's professionalism, efficiency, and customer service, particularly praising the pharmacists for their knowledge, responsiveness, and willingness to go above and beyond for patients. The consistent delivery service and reliable stock availability are frequently mentioned as standout features. Some customers appreciate the convenience of home delivery and the pharmacy's transparency regarding medication availability and costs.

However, not all experiences have been positive. A few customers have reported issues such as long wait times, unprofessional behavior from staff, and difficulties in obtaining necessary medications due to stockouts or high surcharges. One notable complaint involves a customer who felt pressured into paying more than necessary for medications, while another experienced significant delays and confusion with insurance claims. These negative experiences underscore the importance of consistent service quality and fair pricing practices.

Overall, customer feedback for Anchor Plus Pharmacy suggests that while the majority of interactions are positive, there is room for improvement in addressing service inconsistencies and ensuring that all customers receive fair treatment and high-quality care. The pharmacy's reputation hinges on maintaining a balance between efficient operations and exceptional customer service.