Crumbl - Heath

Cookie Shop Dessert Shop Sweet Treats

Bestie Business Card

The best desserts in Heath, made fresh daily. Fresh and gourmet desserts for takeout, delivery, or pick-up. Try our flavors of the week.

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Business Hours

Mon: 8:00am - 10:00pm
Tue: 8:00am - 10:00pm
Wed: 8:00am - 10:00pm
Thu: 8:00am - 10:00pm
Fri: 8:00am - 11:00pm
Sat: 8:00am - 11:00pm
Sun: Closed

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About Heath, Ohio, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Crumbl - Heath, nestled in the heart of Heath, Ohio, presents itself as a standout gourmet cookie shop that has earned a commendable spot in the "BestAround" accolades. With an impressive 4.9-star rating from 895 reviews, the shop excels in delivering a menu that marries classic cookie favorites with innovative twists, all crafted from fresh, daily ingredients. This dedication to quality is particularly evident in their signature treats like semi-sweet chocolate chunk cookies and cinnamon roll cheesecake, which resonate strongly with both regulars and newcomers alike.

The business's operational flexibility and customer-centric approach further bolster its standing. Open from early morning hours on Mondays through Fridays, Crumbl - Heath caters to a broad audience with convenient delivery and in-store pickup options, alongside catering services for events. The integration of technology through a user-friendly app and website enhances the customer experience, allowing for seamless ordering and engagement with exclusive offers. Beyond its culinary prowess, the shop's community-oriented ethos is evident in its active social media presence and loyalty program, fostering a loyal customer base that feels valued and connected.

While minor criticisms regarding pricing and occasional cleanliness issues are noted, they pale in comparison to the overwhelmingly positive customer feedback. The shop's ability to consistently meet expectations and exceed them is a testament to its commitment to excellence. Crumbl - Heath not only stands out for its delectable cookies but also for its role as a community hub, making it more than just a cookie shop-it's a cherished local institution that delivers on its promise of sweetness, quality, and service.

About Crumbl - Heath

Crumbl - Heath, a local delicacy in Heath, Ohio, operates as a gourmet cookie shop with a strong emphasis on fresh, daily-made treats. The establishment, which has garnered a 4.9-star average rating from 895 reviews, offers a diverse menu that includes classic favorites and innovative creations, all available for delivery or in-store pickup. The shop's commitment to quality is evident in its semi-sweet chocolate chunk cookies, cinnamon roll cheesecake, and a variety of other unique flavors that are perfect for gifting.

Operating hours are flexible, with the shop open Monday through Saturday from 8:00 AM to 10:00 PM, and extended until 11:00 PM on Fridays. Crumbl - Heath provides a range of delivery options, including curbside pickup and in-store delivery, catering to the convenience of modern consumers. The shop also offers catering services, making it an ideal choice for events and gatherings. A dedicated app and website allow customers to order easily, with the option to receive updates on new flavors and exclusive offers.

Beyond its core offerings, Crumbl - Heath is more than just a cookie shop; it's a community hub. The shop encourages customer engagement through social media and email newsletters, where patrons can stay informed about new flavors, special promotions, and company news. Additionally, the shop invites customers to join the Crumbl Crew, fostering a sense of belonging among its loyal customer base. For those interested in supporting local businesses, Crumbl - Heath also offers a rewarding loyalty program, where customers can earn points with every purchase, redeemable for rewards. The shop's commitment to nutrition and allergy awareness is reflected in its clear labeling and dedicated staff who can provide assistance to those with dietary restrictions. Located in Dublin, Ohio, Crumbl - Heath stands out as a beloved local institution, blending traditional sweetness with modern convenience and community spirit.

Category Tags
Cookie Shop Dessert Shop Sweet Treats Bakery

What Customers Say

4.8
Rating Based On
1,480
Official Google Reviews
5
1328
4
105
3
25
2
9
1
13

Customers consistently highlight the exceptional quality of Crumbl's cookies, describing them as rich, moist, and full of flavor. Many praise the store's friendly and welcoming atmosphere, noting that staff members go out of their way to ensure customer satisfaction, whether it's through personalized service or going above and beyond for special occasions. The ease of ordering, both in-store and through the app, is frequently mentioned as a positive aspect, allowing customers to quickly find and enjoy their favorite treats.

Several reviews emphasize the variety and regular rotation of new cookie flavors, which keeps the experience fresh and exciting. Some customers appreciate the store's commitment to using high-quality ingredients and its dedication to maintaining cleanliness and a pleasant environment. The staff's warmth and willingness to engage with customers, especially children, are frequently noted as key factors in creating a positive shopping experience.

While some reviews mention minor drawbacks, such as the higher price point for certain items or occasional issues with cleanliness, these are generally outweighed by the overwhelmingly positive feedback. Customers often recommend Crumbl to friends and family, highlighting its status as a go-to destination for sweet treats. The store's ability to consistently deliver on its promises of delicious cookies and excellent service solidifies its reputation as a beloved local business.