Pure Dental Health

Dentist Dental Practice General Dentistry

Bestie Business Card

Pure Dental Health is where Dunwoody families go for an exceptional experience in dental care.

Social Links

Business Hours

Mon: 8:00am - 5:00pm
Tue: (veteransday)8a–5pho
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 1:00pm
Sat: Closed
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Dunwoody, Georgia, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pure Dental Health, a dental practice in Alpharetta, Georgia, has garnered attention for its comprehensive service offerings, ranging from routine care to advanced cosmetic treatments, all underpinned by a commitment to patient comfort and satisfaction. Its modern facilities, equipped with cutting-edge technology, coupled with a team of skilled professionals, particularly Dr. Scott, who is lauded for personalized attention and results, position it as a strong contender for the "BestAround" accreditation. The practice's flexibility in scheduling and financial inclusivity, including insurance acceptance and payment plans, further enhance its appeal to a broad patient base.

However, the mixed customer feedback paints a nuanced picture. While many praise the welcoming environment, professional care, and staff friendliness, concerns over billing practices and staff professionalism, as evidenced by negative reviews, cannot be ignored. Issues such as billing errors and insurance coverage problems have led to significant dissatisfaction, highlighting a critical need for transparency and integrity in financial dealings and patient communication. Additionally, some patients feel the need for clearer explanations of treatment plans and ongoing care, suggesting areas where the practice could improve its educational and supportive services.

Despite these challenges, Pure Dental Health's potential to succeed hinges on addressing these concerns. By enhancing billing transparency, improving staff training in patient communication, and reinforcing its commitment to consistent, high-quality care, Pure Dental Health could solidify its position as a leader in the dental community. For now, it stands as a promising candidate for "BestAround," but the path to achieving this accolade requires addressing the shortcomings that have marred some patient experiences.

About Pure Dental Health

Pure Dental Health stands out as a premier dental practice in Alpharetta, Georgia, offering a comprehensive range of services from general dentistry to advanced cosmetic treatments. The practice is particularly noted for its commitment to patient comfort and satisfaction, creating an environment where patients feel at ease and cared for both professionally and personally. Located at 2390 Mount Vernon Rd, Dunwoody, GA 30338, Pure Dental Health boasts a team of highly skilled dentists and supportive staff dedicated to addressing a wide spectrum of dental needs, from preventive care and restorative treatments to emergency services.

The practice's offerings extend beyond traditional dental care, encompassing smile design, veneers, and dental implants, ensuring that patients can achieve the confident smiles they desire. Their modern office is equipped with cutting-edge technology, providing a relaxing and efficient experience for both patients and their families. Convenience is a key aspect of Pure Dental Health, with flexible scheduling options including early morning and late evening appointments, as well as same-day services to meet urgent needs.

Customer testimonials highlight the practice's excellence in patient care and service. Patients praise the friendly and knowledgeable staff, particularly Dr. Scott, who has consistently provided personalized attention and exceptional results. The practice's commitment to financial flexibility, including insurance acceptance and payment plans, makes it accessible for a broader range of patients. Whether you're seeking routine check-ups or specialized treatments, Pure Dental Health is positioned to meet your dental needs with superior quality and a patient-centered approach. For those considering a new dentist in the area, Pure Dental Health offers a compelling reason to choose this trusted and reliable provider.

Category Tags
Dentist Dental Practice General Dentistry Cosmetic Dentistry Dental Services

What Customers Say

4.7
Rating Based On
593
Official Google Reviews
5
533
4
17
3
2
2
6
1
35

Customer experiences at Pure Dental Health are mixed, reflecting a range of issues from highly positive to deeply concerning. Some customers, like Justine and Diane, praise the office for its friendly staff, thorough care, and welcoming atmosphere, emphasizing the importance of personalized attention and financial transparency. These reviews highlight the positive impact of good customer service and professional care on patient satisfaction.

However, other reviews raise significant red flags, particularly around billing practices and staff professionalism. Customers such as the one who received a 0-star review due to billing errors and the one who faced repeated issues with insurance coverage express deep dissatisfaction and mistrust. These experiences underscore the critical need for transparency and integrity in dental practices, especially regarding financial matters and patient care.

A few reviews, while less detailed, still indicate areas for improvement. For example, a customer mentions the need for better communication and understanding of treatment plans, suggesting that while the staff are generally friendly, there is room for more clarity and support in explaining dental procedures and costs. Another review highlights the importance of consistent follow-up and care, particularly for patients with ongoing dental issues like Dr. Scott's patient, emphasizing the need for ongoing professionalism and care.

Overall, while Pure Dental Health has the potential to be a positive dental experience, addressing the concerns raised by dissatisfied customers is crucial for building trust and ensuring long-term success.