Jack Harris Painting & Auto Body

Auto Body Shop Auto Repair Shop Auto Body Services

Bestie Business Card

We have been in business since 1985. We have decades worth of experience for any repair. We work with a multitude of insurance companies and we also accept self-pay repairs.

Business Hours

Mon: 8:00am - 5:30pm
Tue: 8:00am - 5:30pm
Wed: 8:00am - 5:30pm
Thu: 8:00am - 5:30pm
Fri: 8:00am - 5:30pm
Sat: Closed
Sun: Closed

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About Kaysville, Utah, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Jack Harris Autobody, a business with four decades of service in Clearfield, Utah, has earned a "BestAround" nomination through its blend of longstanding expertise and customer-centric approach. The shop's extensive history and accumulated knowledge have undoubtedly contributed to its reputation for reliable auto repair, maintenance, and inspections, as well as comprehensive monthly specials that cater to a broad clientele. Jack Harris himself, the owner, adds a personal touch, ensuring every interaction embodies a commitment to excellence and customer satisfaction.

The business's strategic partnerships with insurance companies and self-pay options further enhance its appeal, offering convenience and cost-effectiveness without compromising on quality. However, the mixed customer reviews reveal a nuanced picture. While many commend the shop for its responsive service, meticulous attention to detail, and willingness to exceed expectations, others highlight communication breakdowns, delays, and perceived shortcomings in work quality or responsiveness. These inconsistencies suggest that while Jack Harris Autobody excels in many areas, maintaining a high standard of customer service and transparent communication is crucial for sustained success.

In conclusion, Jack Harris Autobody's nomination for "BestAround" reflects its strong foundation in automotive service and customer satisfaction. Yet, the business stands to grow by addressing its identified weaknesses in communication and consistency. By continuing to prioritize customer feedback and proactive problem-solving, Jack Harris Painting & Auto Body can solidify its position as a leading auto body shop in Clearfield, Utah.

About Jack Harris Painting & Auto Body

Jack Harris Autobody, established in 1985, stands as a cornerstone of automotive service in Clearfield, Utah. With a rich history spanning four decades, the shop has built a reputation for providing expert auto repair, tire services, and comprehensive monthly specials designed to ensure vehicles run smoothly and efficiently. The business offers a wide array of services beyond just repairs, including maintenance and inspections, catering to the diverse needs of its clientele.

A key advantage of Jack Harris Autobody is its extensive experience and reliability. Over 40 years in operation, the shop has accumulated a wealth of knowledge and expertise, allowing it to handle complex issues with precision and care. Additionally, Jack Harris Autobody's strategic partnerships with multiple insurance companies provide clients with convenient access to their preferred repair services, while the acceptance of self-pay options ensures that cost is not a barrier to quality service.

Located at 445 Market Street in Kaysville, Utah, the shop operates from Monday through Friday, 8:30 am to 4:30 pm, with a lunch break closure from 11:45 am to 1:15 pm. On weekends, the facility remains closed, but an online estimate scheduler is available at https://onboardscheduler.com/webscheduler/?apikey=868DBDE3A6A46A7A5FE3976D7A17577D&calid=2687&length=30, allowing customers to receive professional assessments and quotes from the comfort of their homes. Jack Harris Autobody is proudly owned and operated by Jack Harris himself, ensuring that every interaction reflects a commitment to excellence and customer satisfaction.

Category Tags
Auto Body Shop Auto Repair Shop Auto Body Services Automotive Maintenance Auto Service Center

What Customers Say

4.5
Rating Based On
260
Official Google Reviews
5
211
4
18
3
4
2
4
1
23

Customer experiences at Jack Harris Painting & Auto Body span a wide range, reflecting both exceptional service and notable issues. Positive feedback highlights outstanding customer service, quick turnaround times, and meticulous attention to detail. Clients praise the team's responsiveness, professionalism, and willingness to go above and beyond, often providing additional services at no extra cost. For instance, one customer noted the team's proactive communication and willingness to resolve issues even after initial delays, while another appreciated the company's flexibility in accommodating urgent repairs.

However, not all experiences were uniformly positive. Some customers faced significant communication breakdowns, leading to dissatisfaction. A few encountered delays and felt that the quality of work did not match their expectations or the quoted prices, particularly when parts were delayed or unavailable.

There were also instances where customer service was perceived as lacking, with staff being dismissive or unresponsive to concerns. These negative experiences underscore the importance of consistent communication and quality control in maintaining customer satisfaction.

Despite these challenges, Jack Harris Painting & Auto Body maintains a strong reputation for many customers. The company's commitment to customer feedback and continuous improvement is evident in their efforts to address past issues and enhance service standards. The mixed reviews serve as a reminder that while the business excels in many areas, it is crucial for customer service representatives to be attentive, transparent, and proactive in managing expectations and resolving issues promptly. Overall, the varied experiences reflect both the strengths and areas for growth within the company.