Rosen Shingle Creek

Hotel Hospitality Tourism

Bestie Business Card

Orlando's premier hotel with meeting and convention space, a championship golf course, spa, and fine dining. Less than a mile from Epic Universe.

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Rosen Shingle Creek Hotel, a cornerstone of Orlando's hospitality scene, has earned a nomination for "BestAround" largely due to its strategic location and exceptional customer service. Situated on Universal Boulevard, just a stone's throw from major attractions and the airport, it offers an unparalleled blend of convenience and luxury. The hotel's Spanish revival architecture, offering stunning views of Shingle Creek and the surrounding greenery, sets the stage for a memorable stay.

The hotel's commitment to personalized service is its crown jewel. Guests frequently commend the Rosen family for their dedication to creating a welcoming and memorable experience, ensuring that every interaction feels bespoke and attentive. This level of service, coupled with comprehensive amenities like golfing at the Arnold Palmer Design Company's meticulously maintained courses, fine dining at renowned restaurants, and a range of heated pools, positions Rosen Shingle Creek as a standout choice for discerning travelers.

Yet, the hotel's strengths are not without their challenges. While many praise its cleanliness, spaciousness, and the overall luxury, some guests have reported issues with outdated facilities, AC problems, and maintenance lapses, particularly in rooms and common areas. These shortcomings, often linked to the hotel's size and operational scale, highlight areas for improvement. Nonetheless, Rosen Shingle Creek's consistent high ratings and its ability to deliver exceptional service and personalized experiences suggest it remains a strong contender for the "BestAround" title, with potential for further enhancement through targeted improvements in maintenance and amenities.

About Rosen Shingle Creek

Rosen Shingle Creek Hotel, situated in the heart of Orlando, stands out as a premier destination for those seeking an elevated and personalized experience. Nestled on Universal Boulevard, east of the Orange County Convention Center North/South expansion and just 10 minutes from Orlando International Airport, the hotel offers a strategic location that seamlessly blends convenience with luxury. The property's third and best-known quality is its award-winning customer service, which sets it apart in the competitive landscape of Orlando’s hospitality sector.

The hotel’s architectural and aesthetic appeal is a significant draw, featuring Spanish revival style that harmonizes with the natural beauty of the surrounding area. Guests can enjoy breathtaking views from their spacious rooms, overlooking Shingle Creek Golf Course and the lush, verdant landscape. The resort’s amenities are comprehensive, catering to every need—from golfing at the Arnold Palmer Design Company’s meticulously crafted greens to dining at acclaimed restaurants like A Land Remembered and Cala Bella, as well as relaxing in the hotel’s four seasonally heated pools set against tropical backdrops.

Beyond its physical offerings, Rosen Shingle Creek Hotel distinguishes itself through its commitment to personalized service and exceptional hospitality. The Rosen family’s dedication to providing a memorable stay is evident in every interaction, ensuring that guests feel truly at home. This unique blend of luxury, convenience, and personalized care makes Rosen Shingle Creek the ideal choice for discerning travelers seeking a special getaway in Orlando.

Category Tags
Hotel Hospitality Tourism Accommodation

What Customers Say

4.6
Rating Based On
13,845
Official Google Reviews
5
10303
4
2412
3
571
2
215
1
344

Customer experiences at Rosen Shingle Creek vary widely, reflecting both exceptional service and notable shortcomings. Many guests praise the hotel's cleanliness, spaciousness, and luxurious amenities, particularly the pools and dining options. The staff is consistently highlighted for its friendliness and attentiveness, making stays memorable and enjoyable. For instance, reviews frequently mention the excellent service at the onsite restaurant, Andrew's exceptional hospitality, and the hotel's ability to cater to large groups and special events, such as corporate conferences and conventions.

However, some customers report issues with outdated or poorly maintained facilities, particularly in rooms and common areas. AC problems, outdated amenities, and maintenance issues have been recurring complaints. These negative experiences often stem from the hotel's size and the logistical challenges of managing a large property, which can lead to inconsistencies in service and condition. Additionally, some guests have noted that while the overall experience is positive, certain aspects like room temperature and comfort levels can be subpar, especially during warmer months.

Despite these issues, Rosen Shingle Creek remains a popular choice for various events and stays, particularly for its prime location near major attractions and its reliable service. The hotel's ability to consistently deliver high-quality experiences, as evidenced by multiple 5-star reviews, suggests that it continues to meet the expectations of many guests. However, ongoing efforts to address maintenance issues and improve certain amenities could further enhance the overall guest experience and solidify its reputation as a top-tier resort in Central Florida.