Good Times Travel

Tour Operator Tour Operations Travel Services

Bestie Business Card

We realize that illness and other reasons arise that may make it impossible for you to travel.

Business Hours

Mon: 9:00am - 4:00pm
Tue: 9:00am - 4:00pm
Wed: 9:00am - 4:00pm
Thu: 9:00am - 4:00pm
Fri: 9:00am - 4:00pm
Sat: Closed
Sun: Closed

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About Fountain Valley, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Good Times Travel presents a compelling case for its nomination for "BestAround" through its innovative approach to managing travel disruptions and its commitment to customer satisfaction. Their cancellation policy, offering reimbursement for non-refunded funds minus a premium, stands out in an industry often marred by opaque fees and limited flexibility. This transparency builds trust, a crucial element in attracting travelers facing unpredictable circumstances.

The company's diverse tour offerings, ranging from short 1-day excursions to longer immersive experiences, cater to a broad spectrum of traveler needs, further solidifying their market position. The reviews consistently praise the quality of their tours, highlighting knowledgeable guides, unique experiences, and the overall immersive nature of the journeys. This focus on both logistical reliability and exceptional service positions Good Times Travel as a standout choice for travelers seeking value and peace of mind.

However, while customer service and tour quality are undeniable strengths, Good Times Travel's success hinges on its ability to consistently deliver on its promises. The recurring theme of accurate pricing and swift adjustments to costs speaks volumes about their operational efficiency and commitment to transparency. This dedication to customer-centricity, coupled with the quality of their offerings, suggests that Good Times Travel has the potential to not only qualify for "BestAround" but also establish itself as a leading force in the travel industry.

About Good Times Travel

Good Times Travel, a tour operator based in Buena Park, California, offers a unique service to travelers facing travel disruptions. The company provides a comprehensive cancellation policy designed to mitigate the financial and logistical challenges associated with trip cancellations due to illness or other unforeseen circumstances. This policy includes reimbursement for the balance of non-refunded funds, minus the travel protection premium, should customers cancel their bookings for reasons not covered by the policy. Notably, credit remains valid indefinitely, allowing for future use or immediate transfer to another tour, which can be particularly beneficial for travelers who may need to adjust their itineraries.

The company's offerings span a variety of travel types, including 1-day tours and cruises, with specific dates and durations listed for each. For instance, a 1-day FV/LBCC-O/LHS tour departs on October 9, 2025, and returns on October 18, 2025, while another 3-day ARP/FV/HTL/LAX/LBCC-O/LHS tour runs from December 4 to December 16, 2025. This flexibility caters to a wide range of traveler needs, from short getaways to longer, more immersive experiences.

Good Times Travel's operational model is designed to handle the complexities of travel cancellations efficiently. The company's cancellation policies and associated fees are clearly outlined to ensure transparency and fairness for customers. By providing these protections, Good Times Travel aims to build trust and reliability in an industry where travel disruptions are common. This approach not only enhances customer satisfaction but also positions the company as a responsible and customer-centric tour operator in the competitive travel market.

Category Tags
Tour Operator Tour Operations Travel Services Customer Service Travel Insurance

What Customers Say

4.6
Rating Based On
56
Official Google Reviews
5
47
4
4
3
2
2
0
1
3

Customers of Good Times Travel consistently highlight the company's reliability and exceptional service, particularly in their ability to provide accurate pricing and swift adjustments to tour costs. Many reviews emphasize the flexibility of their booking process, noting that despite initial price discrepancies, the company quickly rectified them, reinforcing trust in their pricing transparency.

A recurring theme across reviews is the exceptional quality of the tours themselves, with passengers praising the knowledgeable and engaging guides, the inclusion of unique experiences (like access to historical sites), and the overall immersive nature of the journeys. Several reviewers specifically mention the value for money, finding the tours both enjoyable and well within budget.

Beyond the core aspects of travel, Good Times Travel is frequently lauded for its customer service, welcoming atmosphere, and commitment to safety, even during challenging times like the COVID-19 pandemic. The reviews consistently express appreciation for the company's dedication to providing memorable experiences and fostering positive memories for travelers of all ages.