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Brothers Roofing and Construction is a complete solution to exterior protection, performance and maximum pride in your home or commercial building.
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DirectionsAbout New Albany, Ohio, USA
MoreThe community thrives on quality education, provided by the highly regarded New Albany-Plain Local School District, while local parks and recreational areas offer outdoor activities. Although not a retail hub, New Albany hosts several local boutiques that reflect its residents' refined tastes. The economy is supported by professional services, with many commuters working in Columbus, Ohio's metropolitan area. Transportation includes major highways like Interstate 270 for easy access to Columbus, along with nearby John Glenn International Airport. The city’s climate features four distinct seasons, and it maintains a low crime rate. New Albany's commitment to preserving its character is evident in stringent architectural guidelines and green spaces that enhance community life, creating an atmosphere of understated elegance and prosperity.
Nominated for BestAround
Brothers Roofing and Construction stands out in Columbus, Ohio, as a longstanding, family-owned business with over 25 years of service, offering a broad spectrum of roofing, siding, and exterior remodeling services. Their reputation for quality workmanship and customer satisfaction is bolstered by their use of premium materials and GAF Master Elite Certification, indicating a commitment to excellence that resonates with clients seeking reliable and high-quality construction solutions. The company's extensive service areas in Columbus, Bexley, Dublin, and Gahanna, coupled with detailed service plans and local expertise, further solidify their standing as a trusted provider in the region.
Customer testimonials paint a picture of Brothers Roofing and Construction as a business that prioritizes communication, professionalism, and customer-centric service. Clients consistently highlight the company's responsiveness, thorough explanations, and willingness to exceed expectations, whether through additional services or exceptional follow-up. This approach not only enhances the immediate project outcomes but also builds long-term trust and loyalty. However, a few negative reviews, citing poor workmanship and substandard materials, particularly with siding, serve as cautionary tales. These instances underscore the critical importance of thorough vetting and possibly obtaining multiple quotes to mitigate risks, especially for essential projects.
Despite these minor setbacks, Brothers Roofing and Construction's strong track record of positive client experiences and community engagement positions them favorably for their nomination to "BestAround." Their ability to foster strong customer relationships, maintain transparency, and uphold high ethical standards are key differentiators that likely contributed to their standing. For prospective clients, the mixed reviews offer valuable insights into the importance of due diligence and a comprehensive evaluation of a contractor's practices before making a decision, ensuring that they align with a business that values quality, reliability, and customer satisfaction.
About Brothers Roofing and Construction
Brothers Roofing and Construction is a well-established roofing and construction company with a strong presence in Columbus, Ohio, and surrounding areas. Operating from a family-owned and operated business that has been serving the community for over 25 years, the company offers a comprehensive suite of services including roofing, siding installation, chimney repair, and a wide array of exterior remodeling projects. Their expertise spans from new installations and replacements to maintenance and repairs, ensuring that clients receive high-quality work that meets or exceeds industry standards.
The company's commitment to customer satisfaction is evident in their detailed service areas, which cover Columbus, Bexley, Dublin, Gahanna, and other parts of Franklin County. They utilize top-tier materials from reputable brands such as GAF, CertainTeed, and James Hardie, and their GAF Master Elite Certification underscores their dedication to excellence. Brothers Roofing and Construction prides itself on its local roots, serving communities with a deep understanding of the unique challenges and needs of Ohio properties.
Testimonials from satisfied clients highlight the company's reliability, professionalism, and exceptional customer service. Clients praise the clear communication, timely execution, and thorough follow-up, which contribute to a seamless and stress-free experience. Whether it's a rooftop replacement in Bexley or a chimney repair in Gahanna, Brothers Roofing and Construction consistently delivers results that enhance the value and safety of homes and businesses. Their commitment to community support and exceptional craftsmanship makes them a trusted and preferred choice for roofing and construction needs in Central Ohio.
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What Customers Say
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Official Google Reviews
Customer experiences with Brothers Roofing and Construction highlight a range of positive interactions and outcomes, though with notable exceptions that raise concerns. The majority of reviews emphasize satisfaction with communication, quality workmanship, professionalism, and value for money. Customers frequently praise the company's responsiveness, detailed explanations, and willingness to go above and beyond to meet their needs, whether through additional services or exceptional customer service.
However, a few reviews stand out for their negative experiences. One customer reported poor workmanship and substandard materials, specifically with siding, leading to further issues. Another customer faced significant delays and felt misled by an overly aggressive quote from one company, which ultimately did not meet expectations. These instances highlight the importance of thorough vetting and possibly multiple quotes when selecting a contractor, especially for critical projects like roofing and siding installations.
The positive reviews also underscore the value of strong customer relationships and ethical business practices. Customers who felt valued and respected by the company, such as those who received personalized attention from sales representatives or felt their concerns were genuinely addressed, tend to have more favorable experiences. This suggests that fostering a culture of transparency, honesty, and customer-centric service can significantly enhance client satisfaction and loyalty.
Overall, while Brothers Roofing and Construction generally receive high praise, the mixed reviews serve as important reminders for potential clients to carefully review all aspects of their business practices and client interactions before choosing a contractor.