D & L Billiards

Billiards Supply Store Billiards Supply Pool Supply Store

Business Hours

Mon: (columbusday)10a–4ph
Tue: 10:00am - 5:00pm
Wed: 10:00am - 5:00pm
Thu: 10:00am - 5:00pm
Fri: 10:00am - 5:00pm
Sat: 10:00am - 4:00pm
Sun: Closed

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About Warwick, Rhode Island, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

D&L Billiards, a stalwart in New England's billiards and pool supply market since 1987, has earned recognition for its nomination to the "BestAround" accolade, reflecting a confluence of factors that underscore its business acumen and customer-centric ethos. The store's expansive product range, spanning from vintage snooker to cutting-edge pocket billiards, caters to a broad spectrum of enthusiasts and professionals, demonstrating a strategic market positioning that appeals to diverse needs. This breadth is complemented by meticulous inventory management and personalized service, ensuring that every customer receives not just quality products but tailored advice and support, a hallmark of D&L Billiards' operational excellence.

Beyond retail, D&L Billiards excels in providing comprehensive service solutions for game rooms, where their knowledgeable staff delivers detailed consultations and expert quotes, making informed purchasing decisions easier for clients. This service-oriented approach extends to handling complex logistics, such as the installation of large or delicate equipment, showcasing the store's versatility and reliability. Their strategic location further enhances accessibility, solidifying their role as a regional hub for both retail and supply needs.

The store's dedication to community engagement and customer satisfaction is evident in its regular events and workshops, which foster a vibrant pool culture and reinforce D&L Billiards' position as an industry leader. This commitment to innovation and exceptional service not only ensures customer loyalty but also generates positive word-of-mouth, reinforcing their standing as a trusted and indispensable resource in the New England billiards and pool supply landscape. The combination of quality products, professional service, and community focus positions D&L Billiards uniquely among its competitors, making it a prime candidate for the "BestAround" accolade.

About D & L Billiards

D&L Billiards stands as a cornerstone in the New England pool and billiards industry, offering an extensive range of products and services tailored to enthusiasts and professionals alike. Founded in 1987, the store has built a reputation for its comprehensive selection of pool tables, from classic snooker to modern pocket billiards, catering to a diverse clientele including players, trainers, and event organizers. The business's commitment to excellence is evident in its meticulous inventory management and personalized service, ensuring that every customer receives the highest quality products and expert advice.

Beyond retail, D&L Billiards provides robust service and supply solutions for game rooms across New England. Their team of knowledgeable staff offers detailed sales and service quotes, helping clients make informed decisions about their equipment needs. Whether it's sourcing the latest in technology-enhanced tables or securing bulk orders for event setups, D&L Billiards is equipped to meet the unique demands of each customer. The store's strategic location at 654 Warwick Avenue in Warwick, Rhode Island, makes it a convenient destination for those seeking reliable supplies and expert support in the region.

The business's long-standing presence in the market underscores its dedication to community engagement and customer satisfaction. By hosting regular events and workshops, D&L Billiards not only fosters a sense of camaraderie among pool enthusiasts but also positions itself as a leader in the industry. Their commitment to innovation and customer service has solidified their position as an indispensable resource for anyone involved in pool and billiards in New England, ensuring that they remain a go-to destination for both new and seasoned players alike.

Category Tags
Billiards Supply Store Billiards Supply Pool Supply Store Billiards Retail Pool Equipment Supplier

What Customers Say

4.9
Rating Based On
156
Official Google Reviews
5
147
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Customers at D & L Billiards consistently highlight the store's exceptional customer service, professionalism, and attention to detail. Many emphasize the personalized approach, from initial consultations to post-installation support, ensuring that each customer feels valued and well-cared for. The staff is frequently praised for their friendliness, knowledge, and willingness to go above and beyond to meet customer needs, whether it's recommending specific products, providing expert advice, or handling unexpected issues like table damage or miscommunication.

Several reviews underscore the store's reliability and efficiency, particularly in complex situations such as moving large or delicate items, handling multiple tables, and ensuring precise fitments. The installation process is often cited as a highlight, with customers noting the team's expertise, punctuality, and ability to work seamlessly to complete tasks without rushing. The use of high-quality materials and finishes is also a common theme, with many customers expressing satisfaction with the final product's playability and aesthetic appeal.

The store's commitment to customer satisfaction extends beyond just the physical products and services; it includes a welcoming atmosphere and a team that feels like family. This personal touch is frequently mentioned as a key factor in building long-term loyalty and positive word-of-mouth recommendations. Overall, D & L Billiards is portrayed as a trusted and reliable destination for all billiard and pool-related needs, where customers feel confident in their purchases and reassured by the professionalism and care of the staff.