Applebee's Grill + Bar

Restaurant Dine-in Food Delivery

Bestie Business Card

Dine at Applebee's Federal Way located at S. 320th Ave, Federal Way WA. Get directions, view our menu & hours or see specials near you now.

Business Hours

Mon: 11:00am - 12:00am
Tue: 11:00am - 12:00am
Wed: 11:00am - 12:00am
Thu: 11:00am - 12:00am
Fri: 11:00am - 1:00am
Sat: 11:00am - 1:00am
Sun: 11:00am - 12:00am

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Federal Way, Washington, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Applebee's Grill + Bar, nestled in Federal Way, Washington, presents itself as a dining destination that successfully blends convenience with a nostalgic charm, earning its nomination for "BestAround." The restaurant's diverse menu, anchored by enduring favorites like their burgers since 1980, caters to a broad clientele, from those seeking quick lunch breaks to patrons looking for a more leisurely evening out. Its dual dining options-dine-in and take-out-enhance its appeal, particularly for busy individuals or those prioritizing convenience.

The establishment's commitment to customer service is a standout feature, with staff members like Ruby, Felicity, and Andrea frequently praised for their attentiveness, knowledge, and willingness to enhance the dining experience. This dedication to service, coupled with a robust online presence and a dedicated delivery service, positions Applebee's Grill + Bar as an accessible option for a wide audience. However, the restaurant's success hinges on maintaining consistent food quality and service standards, which remain areas of both praise and criticism.

While customers appreciate the value proposition, including affordable meal deals and high-quality burgers, they also voice concerns about inconsistent food preparation, portion sizes, and occasional service lapses such as rude staff and long wait times. The Federal Way location's friendly atmosphere and helpful staff contribute to its positive reputation, suggesting a strong community presence. Applebee's Grill + Bar's ability to address these issues through feedback incorporation and service improvements indicates a potential for growth and continued recognition as a top-rated establishment in the "BestAround" category.

About Applebee's Grill + Bar

Applebee's Grill + Bar, situated at 1801 S. 320th Ave in Federal Way, Washington, offers a diverse dining experience that caters to a wide range of patrons, from casual lunch breakers to those seeking a more relaxed evening out. The establishment provides both dine-in and take-out options, making it convenient for customers to enjoy a variety of menu items, including their signature burgers, which have been a staple since 1980. For those looking for special deals, the restaurant features lunch specials that are particularly appealing, especially during off-peak hours. The Happy Hour section offers a vibrant atmosphere with food and drink specials, perfect for social gatherings and networking.

In addition to its robust menu, Applebee's Grill + Bar emphasizes convenience, with a dedicated delivery service that allows customers to order and pick up their meals without leaving their vehicles. This feature is particularly useful for busy professionals or those who prefer the comfort of their own space. The restaurant also maintains a strong online presence, directing visitors to its website for easy navigation and to explore current promotions, including exclusive deals and specials. For those planning a visit, a quick call to [tel:] can provide immediate assistance in seeing what’s on offer today.

Applebee's Grill + Bar is more than just a restaurant; it’s a community hub that has been serving the local area since 1980 with consistent quality and a welcoming atmosphere. The restaurant’s commitment to delivering great food and exceptional service, coupled with its strategic location and convenient amenities, makes it a go-to destination for both locals and visitors alike. Whether you’re enjoying a hearty lunch, a delightful dinner, or a refreshing drink during your evening outing, Applebee's Grill + Bar is poised to continue its legacy of excellence in the dining scene of Federal Way.

Category Tags
Restaurant Dine-in Food Delivery Takeout

What Customers Say

4.0
Rating Based On
2,406
Official Google Reviews
5
1196
4
621
3
264
2
125
1
200

Customers consistently highlight Applebee's Grill + Bar for its exceptional service, creating an atmosphere that encourages repeat visits. Praise frequently centers around attentive staff, particularly servers like Ruby, Felicity, and Andrea, who are noted for their friendliness, knowledge of the menu, and ability to go above and beyond customer requests. The quality of food is also a recurring theme, with many customers appreciating the variety, portion sizes, and freshness, though some experience inconsistencies in preparation or presentation.

Several reviews emphasize the value proposition of Applebee's, particularly its affordable meal deals and the quality of burgers. However, these positive aspects are often tempered by complaints regarding inconsistent food quality, unsatisfactory portions, and service issues such as rude staff, long wait times, and inaccurate orders. The Federal Way location is singled out positively for its friendly atmosphere and helpful staff, suggesting it stands out from other branches.

Despite the mixed reviews, Applebee's maintains a loyal customer base, with many citing exceptional customer service as their primary reason for returning. The establishment's responsiveness to feedback, even negative comments, and efforts to address issues like food quality and service speed indicate an awareness of areas for improvement. This blend of positive experiences and constructive criticism paints a picture of Applebee's Grill + Bar striving to balance affordability with quality and customer satisfaction.