Hobby Lobby

Craft Store Crafts Home Goods

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

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Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

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About Santa Ana, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby presents a compelling case for its nomination to the "BestAround" designation, particularly in its comprehensive product range and seamless integration of in-store and online shopping experiences. The store's ability to cater to diverse interests-from arts and crafts to home decor-through a wide array of seasonal and holiday products underscores its versatility and customer appeal. The craft section, in particular, stands out as a haven for hobbyists and beginners, offering high-quality supplies that foster creativity and community engagement.

However, the store's strengths are not without their drawbacks. Customer feedback highlights significant issues with signage, where promotional deals often misled shoppers about actual discounts, leading to frustration. Long wait times and inefficient cashier management during peak hours further detract from the shopping experience. Additionally, inconsistencies in customer service have been noted, with some staff members exhibiting poor attitudes or biases, which can be a significant turn-off for potential customers.

Despite these challenges, Hobby Lobby's commitment to quality, convenience, and community remains a strong foundation. The store's dedication to employee development and its active role in supporting local initiatives contribute positively to its reputation. For those seeking a reliable destination for craft supplies and home decor, Hobby Lobby offers a robust and welcoming environment, making it a strong contender for the "BestAround" distinction.

About Hobby Lobby

Hobby Lobby, a prominent craft store located at 1975 E. 17th Street in Santa Ana, California, offers a comprehensive range of products catering to diverse interests in arts, crafts, home decor, and more. The store's extensive offerings span from seasonal and holiday decorations to high-quality craft supplies, art materials, and even fabric for sewing and DIY projects. A key strength of Hobby Lobby is its ability to provide both in-store and online shopping experiences, ensuring that customers can find everything they need, whether they prefer to browse physically or shop from home.

Seasonal and holiday decor is a significant draw, with the store consistently stocking affordable and trendy items for every occasion. From cozy fall decorations to festive Christmas trees and patriotic 4th of July displays, Hobby Lobby caters to the year-round needs of its customers. Additionally, the store's craft section is a haven for hobbyists and beginners alike, featuring a wide array of supplies such as yarn, paints, and art kits, making it an ideal spot for creative projects and family activities.

Beyond crafts, Hobby Lobby excels in providing a variety of home decor items, including frames, wall art, and custom framing services. The store's commitment to quality is evident in its selection of premium fabrics, yarns, and art supplies, making it a go-to destination for both beginners and seasoned crafters. The store also emphasizes customer convenience with regular sales and promotions, ensuring that shoppers can always find great deals on their favorite items.

Hobby Lobby's dedication to career development is another notable aspect, as the company actively supports its employees and encourages innovation and creativity. By offering a platform for job opportunities and fostering a community of passionate individuals, Hobby Lobby not only enhances its own operations but also contributes positively to the local economy and community. For those looking to explore new hobbies or enhance their existing skills, Hobby Lobby stands out as a versatile and welcoming destination.

Category Tags
Craft Store Crafts Home Goods Retail Specialty Stores

What Customers Say

4.5
Rating Based On
1,930
Official Google Reviews
5
1396
4
333
3
111
2
28
1
62

Customers have shared a range of experiences at Hobby Lobby, highlighting both significant positive aspects and notable areas for improvement. Many praise the store's extensive and well-organized selection of craft supplies, home decor items, and seasonal products, emphasizing the convenience of finding everything needed for various projects. The friendly and helpful staff are frequently mentioned as a standout feature, contributing to a welcoming shopping environment.

However, the reviews also touch on several concerns. Some customers have reported issues with signage, noting that promotional deals often misled them about the actual discounts, leading to frustration. There are complaints about long wait times and inefficient cashier management, particularly during peak hours, which can detract from the overall shopping experience. Additionally, customer service has been criticized for being inconsistent, with some staff members displaying poor attitudes or showing bias, especially towards certain demographics.

Despite these challenges, Hobby Lobby continues to attract a loyal customer base, with many customers appreciating the store's value and the quality of its products. The store's commitment to maintaining a clean and organized environment is consistently praised, and its strong online presence through apps and sales promotions adds to its appeal. The community aspect, including events and craft workshops, further enhances its status as a hub for craft enthusiasts.