Armstrong-Arms

Gun Shop Armoury Firearms Repair

Bestie Business Card

Gunsmith shop. Firearms repair, alteration, and customization.

Business Hours

Mon: Closed
Tue: 10:00am - 6:00pm
Wed: 10:00am - 6:00pm
Thu: 10:00am - 6:00pm
Fri: 10:00am - 6:00pm
Sat: 9:00am - 4:00pm
Sun: Closed

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About Laguna Hills, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Armstrong-Arms distinguishes itself as a standout gun shop in Laguna Hills, California, through its unwavering dedication to quality, customization, and customer service. The establishment's 16 years of experience in firearms repair and custom gunsmithing, coupled with its commitment to professionalism despite the recent excise tax increase, points to a business model built on resilience and expertise.

While logistical hurdles like restricted shipping times and fees are acknowledged, these are presented as manageable aspects of doing business in the regulated environment rather than deal-breakers. The consistent praise from customers for knowledgeable staff, responsive service, and high-quality craftsmanship underscores a core strength. Customers appreciate the shop's transparency, willingness to address issues promptly, and even offer of free services, solidifying its reputation for customer-centricity.

This combination of proven expertise, commitment to quality amidst challenges, and exceptional customer service positions Armstrong-Arms well-positioned for the "BestAround" title. It's not just a gun shop; it's a testament to the enduring value of skilled craftsmanship and personalized service in a highly regulated industry. The shop's ability to maintain its high standards while navigating economic pressures speaks volumes about its business acumen and commitment to its community, making it a worthy contender for recognition.

About Armstrong-Arms

Armstrong-Arms, a gun shop located in Laguna Hills, California, specializes in both firearms repair and custom gunsmithing. The establishment has garnered attention for its commitment to providing high-quality, custom solutions, leveraging over 16 years of extensive experience in the field. Despite the recent imposition of an 11% excise tax on all ammunition and firearm transfers by the California state government, Armstrong-Arms remains committed to serving its community with professional service and precision craftsmanship.

Customers are advised to call ahead to place orders due to specific restrictions on shipping, particularly on Tuesdays, Wednesdays, Fridays, and Saturdays, when only FFA (Federal Firearms Administration) licensed dealers can handle transfers. For firearm transfers, the shop charges a $40 DROS fee plus additional costs for each gun, with the first gun incurring a $50 fee and subsequent guns costing $20 per gun. Sales tax is applied, and customers must bring a printed invoice to ensure compliance with California's regulations. Notably, shipments exceeding 1,000 rounds per customer are subject to an additional $20 fee per week, starting from July 4th, to account for the increased logistical costs and regulatory scrutiny.

The shop operates under normal business hours, typically Monday through Friday from 10 AM to 6 PM, with extended hours on Sundays and Mondays from 9 AM to 4 PM. To manage customer flow and ensure a smooth operation, Armstrong-Arms strongly recommends making appointments to control the number of people in the shop, although this does not guarantee immediate service. The shop's goal is to maintain the highest standards of quality and professionalism, offering custom gunsmithing services for a wide range of firearms, including pistols, rifles, and shotguns. For more detailed information or to schedule an appointment, customers are encouraged to contact the shop via email or phone.

Category Tags
Gun Shop Armoury Firearms Repair Gunsmithing Custom Firearms Services

What Customers Say

4.5
Rating Based On
74
Official Google Reviews
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Customers consistently highlight Armstrong-Arms for its exceptional customer service, knowledgeable staff, and high-quality workmanship. Many praise the team's responsiveness, willingness to go above and beyond for modifications and repairs, and clear communication throughout the process. While some negative experiences exist regarding communication breakdowns and delays, the overall sentiment is overwhelmingly positive. Customers appreciate the fair pricing, the availability of specialized services like optic mounting and barrel adjustments, and the personal touch from experienced gunsmiths who take pride in their work. The shop's commitment to customer satisfaction, evidenced by its willingness to fix issues promptly and even offer free services when needed, has earned it a strong reputation within the community.