Westerly Marina Inc

Marina Marina Services Rural Business

Bestie Business Card

Westerly Marina - Voted Best Marina in Westchester! Now our 60th year of serving the Hudson River boating community. Thank you, our customers, from the DeMarchis Family!

Business Hours

Mon: 8:30am - 5:00pm
Tue: Closed
Wed: 8:30am - 5:00pm
Thu: 8:30am - 5:00pm
Fri: 8:30am - 5:00pm
Sat: 8:30am - 5:00pm
Sun: 8:30am - 3:00pm

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About Briarcliff Manor, New York, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Westerly Marina Inc., with its rich history dating back to 1959, presents a compelling case for consideration in the "BestAround" accolades, though its journey and current standing are nuanced. The DeMarchis family's three generations have been instrumental in transforming a modest boatyard into a multifaceted marina, showcasing remarkable resilience and adaptability, particularly evident in their recovery from Hurricane Sandy. This evolution, marked by strategic expansions and diversification of services, positions Westerly Marina as a forward-thinking entity in the marine industry.

The marina's operational structure, with its extended hours and commitment to community engagement, speaks volumes about its customer-centric approach. The welcoming atmosphere and knowledgeable staff contribute significantly to its reputation as a community hub, fostering a sense of belonging among boaters. However, the marina's mixed reviews reveal underlying challenges, notably concerning service quality and professionalism. Issues with dishonesty and subpar workmanship have marred some customer experiences, emphasizing the critical need for maintaining high standards of integrity and competence to sustain customer trust and loyalty.

Despite these hurdles, Westerly Marina Inc.'s enduring legacy and family-run management continue to attract a dedicated clientele. Its historical significance, comprehensive services, and commitment to sustainability are key factors in its appeal. The upcoming Sunday openings promise to further solidify its position as a premier marina destination, provided it continues to address its operational shortcomings. In essence, Westerly Marina's potential for "BestAround" recognition hinges on its ability to harmonize its storied past with the demands of modern marina management and customer expectations.

About Westerly Marina Inc

Westerly Marina Inc., situated in Rio Vista, California, has established itself as a notable player in the marine supply and service industry since its founding in 1959 by Arthur DeMarchis. Initially established as a relocation point for the Tobin Craft boatbuilding business from New Jersey, the company evolved to encompass a broader range of marine services, including parts and accessories for recreational and commercial vessels. The DeMarchis family's three generations have been integral to the company's growth, with each contributing their expertise to expand Westerly Marina's capabilities in docking, storage, repair, and marine construction.

Over the decades, Westerly Marina has undergone significant development, transforming from a modest wooden boatyard into a comprehensive marina complex. Today, the facility spans over five acres of waterfront, featuring a marine supply store, offices, and a machine shop, alongside three buildings that house essential services. The original boat building shop has been repurposed to include space for a marine canvas business and the workshop of Chris Brennan, a marine carpenter who maintains the Riverkeeperwooden boat docked at Westerly. This evolution reflects the company's commitment to innovation and resilience, as evidenced by its ability to withstand and recover from significant challenges, such as the impact of Hurricane Sandy, which tested the DeMarchis family's enduring spirit.

Westerly Marina operates with a structured schedule, typically open Monday through Sunday from 8:30 AM to 5:00 PM, with specific hours on Fridays and Sundays extended during the summer months. The business is committed to community engagement and sustainability, as highlighted by its protective seawall and ongoing efforts to maintain and enhance the waterfront environment. With plans to open on Sundays starting April, Westerly Marina continues to serve a diverse clientele, from RV enthusiasts to yacht owners, while preserving its rich heritage and family legacy.

Category Tags
Marina Marina Services Rural Business Community Hub Marine Facilities

What Customers Say

4.6
Rating Based On
79
Official Google Reviews
5
63
4
9
3
2
2
2
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Customer experiences at Westerly Marina Inc. span a wide range, reflecting the diverse needs and expectations of its clientele. Some reviews highlight exceptional service and a warm, welcoming atmosphere, with customers praising the marina's knowledgeable staff and extensive selection of boating supplies. These positive accounts underscore the marina's role as a community hub for boaters, offering not just services but a sense of belonging and support.

Conversely, other reviews reveal more challenging experiences, particularly concerning service quality and professionalism. Customers have reported issues with dishonesty from staff, subpar workmanship, and even environmental negligence, which have significantly impacted their satisfaction levels. These negative experiences highlight the importance of maintaining high standards of integrity and competence within the marina's operations to ensure customer trust and loyalty.

Despite these mixed reviews, Westerly Marina Inc. continues to attract a loyal following, suggesting that its core strengths-family-run management, comprehensive services, and a commitment to customer satisfaction-remain intact. The marina's long-standing history and reputation for quality over price also contribute to its enduring appeal, making it a valuable asset for boaters in the Hudson River area.