Genesis Orthopedics & Sports Medicine

Orthopedic Surgeon Orthopedics Orthopedic Surgery

Bestie Business Card

Genesis Orthopedics & Sports Medicine is an esteemed orthopedic and sports medicine clinic specializing in shoulder, back, hip, neck, wrist, knee pain, and more, with locations throughout the Chicago area.

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Business Hours

Mon: 8:00am - 5:30pm
Tue: 8:00am - 5:30pm
Wed: 8:00am - 5:30pm
Thu: 8:00am - 5:30pm
Fri: 8:00am - 3:00pm
Sat: 8:00am - 12:00pm
Sun: Closed

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About Oak Park, Illinois, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Genesis Orthopedics & Sports Medicine, a Chicago-based orthopedic and sports medicine practice, has garnered attention for its stellar reputation, evidenced by its consistently high five-star review rating and the substantial number of patients it serves annually. The clinic's ability to maintain such a high standard of care, with over 40,000 annual visits, speaks volumes about its commitment to patient-centered healthcare. This is further underscored by its seamless patient experience, characterized by convenient scheduling options and a robust 24/7 emergency service, making it a preferred choice for many.

The practice distinguishes itself through a comprehensive approach that integrates advanced medical treatments with a strong emphasis on patient education and support. Its diverse range of services-from orthopedic surgery to physical therapy-caters to a broad spectrum of health needs, positioning it as a versatile and reliable healthcare provider. The integration of technology, such as telemedicine and advanced diagnostic tools, enhances its capability to deliver cutting-edge care, further elevating its standing in the medical field.

However, the mixed customer feedback reveals both strengths and areas for improvement. While Dr. Patrick Strotman's expertise and the practice's commitment to patient comfort are widely praised, issues like long wait times, perceived negligence, and communication breakdowns have been noted. These shortcomings suggest potential areas where Genesis Orthopedics could enhance its operational efficiency and patient engagement, thereby solidifying its position as a leader in orthopedic care. Despite these challenges, the practice's strong foundation in quality care and professionalism indicates a promising future with focused improvements.

About Genesis Orthopedics & Sports Medicine

Genesis Orthopedics & Sports Medicine, a leading provider of orthopedic and sports medicine services in Chicago, Illinois, stands out for its commitment to making healthcare accessible and patient-centered. With over 40,000 patients served annually and consistently earning a 90%+ five-star review rating, the practice emphasizes the importance of high-quality care and patient satisfaction. The clinic’s extensive experience, evidenced by its robust track record, positions it as a trusted name in the medical community.

Beyond its clinical excellence, Genesis Orthopedics & Sports Medicine offers a seamless patient experience, ensuring that each visit is both convenient and efficient. Patients can expect easy access to care, with options for online scheduling and a 24/7 emergency service, making it a top choice for those seeking timely and reliable medical attention. The practice’s comprehensive approach to healthcare, combining advanced medical treatments with a focus on patient education and support, sets it apart in the competitive healthcare landscape.

The clinic’s diverse range of services, including orthopedic surgery, sports medicine, physical therapy, and physical therapy, caters to a wide array of patient needs. Whether dealing with injuries, chronic conditions, or performance enhancement, Genesis Orthopedics & Sports Medicine is equipped to provide tailored solutions. The practice’s commitment to innovation and technology, such as telemedicine and advanced diagnostic tools, further enhances its ability to deliver cutting-edge care. For those seeking a holistic approach to health and wellness, Genesis Orthopedics & Sports Medicine in Chicago, Illinois, offers a comprehensive solution that addresses both immediate and long-term health goals.

Category Tags
Orthopedic Surgeon Orthopedics Orthopedic Surgery Sports Medicine Physical Therapy

What Customers Say

4.7
Rating Based On
275
Official Google Reviews
5
238
4
16
3
2
2
2
1
17

Customer experiences at Genesis Orthopedics & Sports Medicine range widely, reflecting both exceptional care and notable shortcomings. Positive testimonials highlight the expertise and compassion of Dr. Patrick Strotman, particularly in his ability to provide clear explanations and personalized treatment plans, which have led to high satisfaction rates and strong recommendations. Patients praise the friendly and efficient staff, the thoroughness of the medical evaluations, and the overall welcoming atmosphere that contributes to a positive healing experience.

Conversely, negative reviews underscore issues such as long wait times, perceived negligence, and communication breakdowns. One patient's experience was marred by a lack of follow-through from the office, with a doctor dismissing concerns without providing adequate care. Another customer reported feeling rushed and undervalued, with insufficient time to fully discuss their medical needs and concerns. These negative experiences highlight areas where the practice may need improvement in patient communication, appointment management, and staff responsiveness.

Despite these mixed reviews, Genesis Orthopedics maintains a strong reputation for quality care, particularly noted in the expertise of Dr. Strotman and the professionalism of the team. The practice's commitment to patient comfort and clear communication is evident in both its positive and negative feedback, suggesting that while there are challenges, they are not insurmountable. Continuous improvement in these areas could further enhance patient satisfaction and solidify Genesis Orthopedics' standing in the orthopedic community.