Rehoboth Medical Center: Kathryn Maduforo, Nurse Practitioner, DNP, MHA, NP-C
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DirectionsAbout Silver Spring, Maryland, USA
MoreThe community offers numerous attractions and resources, including the AFI Silver Theatre for film enthusiasts and Olney Theatre Center for performing arts. Residents have access to diverse parks like Sligo Creek Park and Rock Creek Park, enhancing recreational opportunities. The economy thrives on government contracting, technology, healthcare, and professional services, with prominent employers such as Lockheed Martin and local hospitals contributing significantly. Transportation is well-developed, featuring the Metro Red Line and major highways like Interstate 95. Safety levels are comparable to national averages, though property crime varies across areas. Silver Spring enjoys a temperate climate, adding to its allure with lush greenery and scenic natural features. The area's downtown offers urban amenities with a suburban feel, providing diverse dining, shopping, and cultural experiences.
Nominated for BestAround
Rehoboth Medical Center, led by Nurse Practitioner Kathryn Maduforo, DNP, MHA, NP-C, stands out as a commendable healthcare provider in the Silver Spring area, particularly for its holistic and specialized services. The clinic's commitment to accessible and timely care is evident through its extended hours on Fridays and Saturdays, and its user-friendly online appointment scheduling system, which caters well to the community's needs. Dr. Maduforo's exceptional bedside manner and compassionate approach have garnered positive testimonials, especially from patients who value her empathetic and thorough care. Her expertise in women's health, including gynecological services and men's health assessments, positions the clinic as a trusted resource for preventive and specialized medical needs.
However, the customer experience is not uniformly positive. One notable issue was communication breakdowns, particularly around appointment scheduling, which led to frustration and dissatisfaction.
This highlights the critical importance of efficient administrative processes in healthcare settings. Additionally, an incident involving rudeness and mishandling of sensitive information by a staff member underscores the need for robust training in confidentiality and professional conduct. Despite these challenges, the clinic's warm and welcoming atmosphere, along with its focus on community health, remains a significant strength.
In summary, Rehoboth Medical Center has the potential to qualify for "BestAround" accreditation due to its strong emphasis on patient-centered care, specialized services, and community engagement. However, addressing the identified areas of improvement-appointment management and staff communication-will be crucial in ensuring consistent high-quality care and further solidifying its reputation as a leading healthcare provider in the region.
About Rehoboth Medical Center: Kathryn Maduforo, Nurse Practitioner, DNP, MHA, NP-C
Rehoboth Medical Center, a medical clinic located in the White Oak area of Silver Spring, Maryland, offers a comprehensive range of healthcare services under the expertise of certified nurse practitioner Kathryn Maduforo, DNP, MHA, NP-C. The clinic is structured to provide holistic care, catering to the diverse health needs of its community members through various specialties. For general medical consultations and routine check-ups, patients can quickly and easily request appointments online or call the clinic directly at [tel:]. The clinic's website provides easy access to appointment scheduling, making it convenient for patients to manage their healthcare needs efficiently.
In addition to primary care, Rehoboth Medical Center specializes in women’s health services, recognizing the critical importance of regular medical attention for maintaining optimal health. Certified nurse practitioner Kathryn Maduforo and her team offer specialized services aimed at preventing, monitoring, diagnosing, and treating common women’s health issues. This includes routine gynecological exams, contraceptive counseling, and management of menstrual disorders, ensuring that women in the area receive expert care tailored to their unique health requirements.
For men’s health, the clinic provides specialized services designed to address the specific needs of this demographic. Certified nurse practitioner Kathryn Maduforo and her team offer comprehensive men’s health services, including prostate health assessments, testosterone level monitoring, and general wellness consultations. These services are crucial for early detection and prevention of potential health issues, helping men maintain their overall well-being. The clinic also extends its services to include weight management programs, recognizing the growing concern over obesity and its associated health risks.
Rehoboth Medical Center is committed to providing accessible and timely care, with extended hours on Fridays and Saturdays, and limited weekend hours. However, the clinic operates on a strict first-come, first-served basis for appointments, emphasizing the importance of scheduling in advance. The clinic’s commitment to community health is evident in its flexible scheduling options and its focus on preventive care, making it a valuable resource for residents of Silver Spring, Maryland.
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What Customers Say
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Official Google Reviews
Customer experiences at Rehoboth Medical Center, led by Dr. Kathryn Maduforo, Nurse Practitioner, DNP, MHA, NP-C, are overwhelmingly positive, though with some notable variations in quality and service. Many patients highlight Dr. Maduforo's exceptional bedside manner, her ability to make patients feel heard and understood, and her thorough, compassionate approach to care. These attributes are particularly valued by those who have experienced a personal connection with her, such as the patient who felt a strong bond with her mother during a critical health issue.
However, not all experiences were uniformly positive. One customer faced significant challenges with communication and follow-up, particularly when trying to arrange an appointment for a follow-up visit due to a scheduling conflict. The nurse practitioner's inefficiency in managing appointments and her abrupt dismissal of concerns led to frustration and ultimately the patient seeking care elsewhere. This highlights the importance of clear communication and efficient administrative support in healthcare settings.
Another customer's experience was marred by rudeness and lack of professionalism, especially from a staff member who misinterpreted sensitive information due to time constraints. This incident underscores the need for staff training in handling confidential information with care and respect. Despite these challenges, many patients appreciate the overall warmth and accessibility of the clinic, noting that it provides a welcoming environment for last-minute appointments and a family-friendly atmosphere.
Overall, while Rehoboth Medical Center excels in creating a supportive and patient-centered environment, there is room for improvement in areas such as appointment management and staff communication to ensure consistent high-quality care for all patients.