Kent Selection

Clothing Store Fashion Clothing

Bestie Business Card

We carry the largest selection of Indian clothing in the pacific northwest.

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Business Hours

Mon: 11:00am - 8:00pm
Tue: 11:00am - 8:00pm
Wed: 11:00am - 8:00pm
Thu: 11:00am - 8:00pm
Fri: 11:00am - 8:00pm
Sat: 11:00am - 8:00pm
Sun: 11:00am - 8:00pm

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About Kent, Washington, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Kent Selection distinguishes itself in the competitive Indian clothing retail landscape by specializing in high-quality traditional attire, catering to a niche market with a discerning clientele. Its two-decade-long commitment to precision craftsmanship and innovation has earned it a distinguished reputation, particularly among sectors like aerospace and defense, as well as among consumers seeking cultural authenticity. The store's expansive inventory, ranging from traditional sarees to formal wear, coupled with its customer-centric approach-offering sizes up to 4XL and shipping services-positions it as a comprehensive destination for those valuing both quality and heritage in their clothing choices.

Auburn, Washington's strategic location enhances Kent Selection's accessibility, making it a convenient choice for both local and broader consumer bases. However, the store's success hinges on maintaining consistent service quality across its customer interactions. While many customers praise the exceptional service provided by staff like Naresh Saini, who offer personalized assistance and patience, others have reported negative experiences marked by pressure tactics, poor service, and unmet expectations. These mixed reviews indicate that while Kent Selection excels in certain areas, it must continue to refine its customer service protocols to ensure all patrons feel valued and satisfied.

In summary, Kent Selection's nomination for "BestAround" accolades is well-deserved, reflecting its strong market position, quality offerings, and commitment to customer satisfaction. Yet, the store faces a critical challenge in standardizing its service across all customer touchpoints. By addressing these service gaps, Kent Selection can solidify its standing as a leader in niche Indian fashion retail, ensuring it continues to attract and retain a loyal customer base while expanding its appeal.

About Kent Selection

Kent Selection stands out as a niche player in the clothing retail sector, particularly within the Indian market, by offering a curated selection of high-quality traditional attire. The store specializes in custom-made garments, including sarees, lehenga cholis, salwar kameez, sharara suits, sherwanis, kurta pajamas, and nehru jackets, catering to a diverse clientele seeking authentic Indian fashion. With a focus on excellence in manufacturing, Kent Selection has built a reputation over two decades for its commitment to precision and innovation, making it a trusted partner for both the aerospace, defense, and commercial space industries, as well as a broader consumer base looking for traditional attire.

Located in Auburn, Washington, Kent Selection offers a unique shopping experience by providing a wide range of clothing options, from sarees measuring up to 6 to 7 yards of material to more formal wear like sharara suits and sherwanis. The store's commitment to customer satisfaction is evident in its provision of sizes up to 4XL and shipping services, ensuring that customers receive products that perfectly suit their needs. This blend of traditional craftsmanship and modern retail practices positions Kent Selection as a go-to destination for those seeking both quality and cultural authenticity in their clothing choices.

The store's inventory includes a variety of traditional Indian garments, each with its own historical and cultural significance, making it a valuable resource for individuals interested in learning about and appreciating Indian fashion. By offering a comprehensive range of products and services, Kent Selection not only meets the demands of modern consumers but also preserves and promotes India's rich textile heritage. The store's strategic location and business hours further enhance its accessibility, ensuring that customers can easily find and purchase their desired items.

Category Tags
Clothing Store Fashion Clothing Custom Apparel Indian Clothing

What Customers Say

4.8
Rating Based On
1,060
Official Google Reviews
5
974
4
20
3
10
2
4
1
52

Customer experiences at Kent Selection range widely, reflecting the store's commitment to diverse needs and high-quality service, though with notable variations. Several customers highlighted exceptional service, particularly from individuals like Naresh Saini, who demonstrated patience, helpfulness, and a deep understanding of customer preferences, leading to highly satisfactory outcomes. These positive interactions underscore the importance of skilled staff in creating memorable shopping experiences.

Conversely, other reviews pointed to significant issues, including pressure tactics, poor service quality, and unmet expectations. Customers felt rushed or unsupported, particularly when seeking alterations or specific styles, highlighting a need for more attentive and accommodating customer service. These negative experiences suggest areas where the store could improve to ensure all customers feel valued and supported.

Overall, Kent Selection appears to excel in providing a wide range of Indian clothing options with excellent customer service, especially for those seeking bespoke alterations and personalized assistance. However, maintaining consistent service quality across all customer interactions remains crucial for sustaining high levels of customer satisfaction and loyalty.