Mavis Tires & Brakes

Tire Shop Auto Repair Discount Tires

Bestie Business Card

Mavis Tires & Brakes Orlando (Metrowest blvd), FL offers high-quality tires at great prices. Schedule your tire change, oil change, or auto maintenance today.

Business Hours

Mon: 8:00am - 6:00pm
Tue: 8:00am - 6:00pm
Wed: 8:00am - 6:00pm
Thu: 8:00am - 8:30pm
Fri: 8:00am - 6:00pm
Sat: 8:00am - 5:00pm
Sun: 9:00am - 5:00pm

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About Orlando, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Mavis Tires & Brakes presents itself as a standout service center in Orlando, Florida, distinguished by its comprehensive range of tire-related services at competitive prices. Serving a broad geographic area, the shop offers not just tire purchases and installations but also oil changes, brake inspections, and extensive auto repairs, positioning itself as a one-stop solution for automotive needs. This breadth of service, coupled with same-day installation and free rotation options, underscores its commitment to customer convenience and satisfaction.

The quality and reliability of service at Mavis Tires & Brakes are notable, supported by state-of-the-art equipment and certified technicians who ensure high standards in repairs. The shop's digital booking system enhances efficiency, allowing for flexible scheduling and immediate confirmation, which is a significant plus for customer convenience. However, the business's reputation is not without its blemishes; negative reviews highlight issues with pricing transparency and inconsistent customer service, particularly during stressful situations.

Despite these criticisms, Mavis Tires & Brakes maintains a loyal customer base, driven by the consistent quality of service and staff professionalism. The ongoing efforts to address customer concerns and improve transparency are crucial for the business to sustain its positive image and continue attracting new clients. For Mavis Tires & Brakes to fully qualify for the "BestAround" attribution, it must continue to strengthen its commitment to transparency and service excellence.

About Mavis Tires & Brakes

Mavis Tires & Brakes stands out as a comprehensive service center in Orlando, Florida, offering a wide array of tire-related services at competitive discount prices. The shop caters to a broad geographic area, including Long Island, New York, Connecticut, New Jersey, Pennsylvania, Georgia, and Florida, making it a convenient choice for customers across these regions. Mavis Tires & Brakes provides not only the purchase and installation of tires but also essential services such as oil changes, brake inspections, and comprehensive auto repairs, ensuring that customers receive top-notch service in one location.

One of the standout features of Mavis Tires & Brakes is its commitment to customer convenience. The shop offers same-day tire installation, free tire rotation, and a 30-day price guarantee, which provides peace of mind and flexibility for customers. The availability of online scheduling and booking systems ensures that appointments can be secured efficiently, with the option to call for immediate confirmation if needed. This digital approach streamlines the process and enhances customer satisfaction.

In addition to its extensive service offerings, Mavis Tires & Brakes emphasizes quality and reliability. The shop uses state-of-the-art equipment, including advanced tools for alignment checks and brake inspections, ensuring that all repairs meet high standards. Certified technicians handle everything from brake pad replacements to full system checks, providing expert service that extends the life of vehicles and enhances safety. Whether it's a quick oil change or a thorough brake inspection, Mavis Tires & Brakes is equipped to handle a wide range of automotive needs, making it a trusted name in the Orlando auto service community.

Category Tags
Tire Shop Auto Repair Discount Tires Automotive Services

What Customers Say

4.3
Rating Based On
435
Official Google Reviews
5
332
4
25
3
12
2
14
1
52

Customer experiences at Mavis Tires & Brakes span a wide range, reflecting both exceptional service and notable issues. Positive reviews highlight the friendly, knowledgeable staff, particularly Andrew and Liz, who are praised for their efficiency and willingness to go above and beyond to ensure customer satisfaction. Customers appreciate the transparent pricing, timely appointments, and the quick resolution of various issues, from minor tire repairs to more complex diagnostics and replacements.

However, there are also significant concerns raised in negative reviews. One major issue is the lack of transparency regarding pricing, with some customers feeling misled by inflated costs for services that could have been obtained elsewhere. Another recurring complaint involves poor customer service, especially when customers feel their needs are not being met or when they encounter rude or unhelpful interactions, particularly during stressful situations like unexpected breakdowns or delays.

Despite these challenges, many customers remain loyal due to the overall positive experience with the service and staff. They appreciate the professionalism, quick turnaround times, and the willingness of the team to address concerns promptly. The store's reputation for reliability and customer care continues to attract new clients, while ongoing efforts to improve customer service and pricing transparency are crucial for maintaining and enhancing their positive image.