Hobby Lobby

Craft Store Crafts Home Goods

Bestie Business Card

Hobby Lobby arts and crafts stores offer the best in project, party and home supplies. Visit us in person or online for a wide selection of products!

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Business Hours

Mon: 9:00am - 8:00pm
Tue: 9:00am - 8:00pm
Wed: 9:00am - 8:00pm
Thu: 9:00am - 8:00pm
Fri: 9:00am - 8:00pm
Sat: 9:00am - 8:00pm
Sun: Closed

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About San Mateo, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hobby Lobby, a craft store deeply embedded in the San Mateo community, presents a compelling case for its nomination as "BestAround" through its multifaceted offerings and community-centric approach. The store distinguishes itself by providing an extensive range of products-from home decor to specialized crafting materials-that cater to a broad spectrum of customers, from novices to seasoned artisans. This inclusivity is bolstered by personalized services like framing and DIY supplies, fostering a vibrant community atmosphere where creativity thrives.

The store's strategic location in Redwood City enhances its appeal, offering not just products but also a sense of place within a culturally rich environment. Regular promotions and sales make Hobby Lobby an affordable choice for craft enthusiasts, while its commitment to customer satisfaction is evident in the supportive and knowledgeable staff. The spacious, well-maintained store environment further elevates the shopping experience, making it inviting for both casual visits and dedicated crafting sessions.

However, Hobby Lobby's nomination is not without its challenges. Customer feedback highlights issues such as slow checkout lines and pricing concerns, particularly when compared to online alternatives. Additionally, some sections of the store lack sufficient variety, and there have been complaints about the quality or pricing of certain items. The store's stance on social issues, notably its opposition to LGBTQ+ rights, has also led to customer discomfort for some shoppers.

Despite these hurdles, Hobby Lobby's enduring popularity underscores its role as a vital community hub, balancing its strengths in service and product variety with areas for improvement that could further enhance its standing as a top retail destination.

About Hobby Lobby

Hobby Lobby Arts & Crafts Store stands as a cornerstone of community engagement and craftsmanship in the San Mateo area, offering a wide array of products that cater to both seasoned hobbyists and novice crafters. Nestled at 2270 Bridgepointe Parkway, San Mateo, CA 94404, the store is more than just a retail space; it's a hub where creativity and community converge. Beyond its extensive selection of home decor, kitchenware, bedding, and yarn, Hobby Lobby provides a comprehensive suite of services and products designed to enhance everyday life through art and craft.

The store's offerings extend from personalized framing services for cherished memories to a variety of party and wedding decorations, ensuring that every event is uniquely crafted to reflect the occasion. For those interested in DIY projects, Hobby Lobby offers an expansive catalog of materials, including premium yarn brands like Yarn Bee, art supplies such as paints, brushes, and sketchbooks, and even sewing machines and quilting fabrics. This one-stop shop not only simplifies the crafting process but also fosters a sense of community among customers who can share ideas and creations.

Hobby Lobby's commitment to innovation and customer satisfaction is evident in its regular sales and promotions, making it an affordable destination for those looking to stock up on essential craft supplies. The store's location in Redwood City, a vibrant and culturally rich area, further enhances its appeal, providing easy access to a diverse array of local events and activities. By supporting Hobby Lobby, customers contribute to the growth and vitality of the arts and crafts community, ensuring that the store remains a vital part of the neighborhood's fabric.

Category Tags
Craft Store Crafts Home Goods Art Supplies Retail

What Customers Say

4.4
Rating Based On
730
Official Google Reviews
5
476
4
148
3
50
2
12
1
44

Customer experiences at Hobby Lobby vary widely, reflecting the store's expansive size and diverse offerings. Positive feedback often centers around the store's vast selection, which caters to a wide range of crafting needs from beginners to seasoned hobbyists. Many customers praise the friendly and helpful staff, noting that assistance is readily available and often exceeds expectations. The spacious layout and clean environment contribute to a pleasant shopping experience, making it an ideal spot for both casual browsing and dedicated projects.

However, not all experiences are positive. Some customers have reported issues with slow checkout lines, particularly during peak hours, which can be frustrating. Concerns about the store's pricing, especially in comparison to online retailers like Amazon, have also been noted. Additionally, a few reviews highlight the lack of variety in certain sections, such as fabric supplies, and the occasional presence of items that feel overpriced or low-quality.

The store's history of opposing LGBTQ+ rights has also been a point of contention, with some customers feeling uncomfortable shopping there due to its stance on social issues.

Despite these drawbacks, Hobby Lobby remains a popular destination for many craft enthusiasts and decorators. The store's ability to offer a one-stop shop for a wide array of supplies makes it a go-to location for those looking to dive into various crafts or simply refresh their home dcor. The consistent quality of customer service, especially in smaller, more personalized settings, continues to be a significant factor in its enduring appeal. While some aspects may need improvement, Hobby Lobby's overall positive reputation and the value it provides make it a worthwhile visit for most customers.