Michaels

Craft Store Crafts Arts

Bestie Business Card

Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Warwick, RI.

Business Hours

Mon: (columbusday)9a–9pho
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 9:00am - 9:00pm
Sun: 10:00am - 7:00pm

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About Warwick, Rhode Island, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Michaels stands out as a well-curated craft store in Warwick, Rhode Island, with a strong reputation for its extensive selection of arts and crafts supplies, seasonal decorations, and party essentials. The store's flexibility in operating hours and commitment to customer service, particularly during peak times, contribute significantly to its appeal. Customers frequently commend the wide range of themed products and engaging events, such as workshops and gift card promotions, which foster a vibrant community of craft enthusiasts. The store's online presence and convenient services, including online ordering with in-store pickup, enhance its accessibility and customer satisfaction.

However, Michaels is not without its criticisms.

Some customers find the store's extensive selection overwhelming and note that certain sections can be poorly stocked.

Long wait times for items, especially during high-demand periods, have been a recurring issue, along with mixed reactions to the introduction of self-checkout systems. Customer service experiences vary widely, with some praising the helpful staff while others encounter unhelpful or rude interactions. Inventory management, particularly during holidays, has also drawn criticism, with reports of scarce or overpriced items.

Despite these challenges, Michaels remains a top choice for crafters and event planners due to its commitment to quality, variety, and community engagement. The store's sustainability efforts and convenient services further solidify its position as a trusted resource. For those seeking a reliable and welcoming space to explore their crafting interests, Michaels continues to deliver on its promise of quality supplies and an engaging shopping experience, though ongoing improvements in inventory management and customer service could enhance its standing even further.

About Michaels

Michaels, a well-established craft store in Warwick, Rhode Island, offers a comprehensive selection of arts and crafts supplies, seasonal decorations, and party essentials, catering to a wide range of ages and skill levels. The store operates on a flexible schedule, with extended hours from Monday to Sunday, making it convenient for customers to find and purchase items at any time of the day. Key offerings include high-quality prints, solids, and custom framing services, alongside a variety of craft supplies such as fabrics, sewing patterns, and decorative items.

One of Michaels' standout features is its extensive range of themed products and events, designed to engage both adults and children. From weekly ad schedules that highlight popular items to special promotions like gift cards and coupons, the store keeps customers informed and excited about new arrivals. The "Learn With Michaels" section provides a wealth of educational resources, including online classes and in-store workshops, fostering a community of craft enthusiasts.

For event planning, Michaels offers a diverse array of party supplies, including tableware, party favors, and themed decorations, ensuring that hosts can create memorable experiences for all ages. The store's "Take the Stress Out of Party Planning" initiative further simplifies the process by offering dedicated services like balloon inflation and custom balloon arrangements. Special events, such as birthday parties and private gatherings, are also supported with a variety of crafting projects and themed decorations.

Spring and holiday seasons are particularly well-covered at Michaels, with a plethora of fresh, vibrant products to refresh homes and celebrate special occasions. The store's commitment to sustainability is evident in its selection of eco-friendly materials and DIY kits, making it a go-to destination for environmentally conscious consumers. Whether you're looking to host a birthday party, a family gathering, or a themed celebration, Michaels provides the tools and inspiration needed to bring your vision to life.

For those interested in exploring Michaels' offerings further, the store's website offers detailed product listings, event booking options, and the convenience of online ordering with in-store pickup. With its extensive range of products and customer-centric services, Michaels continues to be a trusted resource for crafters and party planners alike.

Category Tags
Craft Store Crafts Arts Supplies Events

What Customers Say

4.3
Rating Based On
1,397
Official Google Reviews
5
737
4
416
3
173
2
30
1
41

Customers of Michaels have reported a wide range of experiences, reflecting both the store's strengths and areas for improvement. Many highlight the store's extensive selection and competitive pricing, particularly for art supplies, which is a significant draw for craft enthusiasts. Positive feedback often centers on the helpfulness of staff, especially during busy periods, and the variety of items available, though some customers note that certain sections can be overwhelming or poorly stocked. Several reviews mention the convenience of online pickup and the store's cleanliness, while others express frustration with long wait times, especially for items not in stock or during peak hours.

Some customers have had negative experiences with customer service, citing unhelpful or rude staff, difficulties in finding specific items, and issues with returns and refunds. The introduction of self-checkout systems has been met with mixed reactions, with some appreciating the convenience and others criticizing the lack of human assistance. There are also concerns about the store's inventory management, particularly during high-demand periods like holidays, where items can be scarce or overpriced.

On the positive side, several reviews praise the store's atmosphere, cleanliness, and friendly staff. The variety of activities and projects available keeps customers engaged, and the rewards program is frequently mentioned as a valuable perk. Some customers appreciate the store's efforts to stay competitive through promotions and sales, which can be particularly appealing during slower periods. Overall, while Michaels has its flaws, it remains a popular destination for crafters seeking quality supplies and a welcoming shopping environment.