Compcare Urgent Care & Occupational Medicine

Urgent Care Center Urgent Care Occupational Health

Bestie Business Card

Minnesota's premier urgent care & physical therapy service provider. We offer a full scope of services including urgent care, occupational health, and physical therapy.

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Business Hours

Mon: Closed
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: Closed
Sat: Closed
Sun: Closed

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About Lakeville, Minnesota, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Compcare Urgent Care & Occupational Medicine, Minnesota's premier provider of urgent care and occupational health services, has earned a nomination for "BestAround" through its comprehensive and convenient service offerings. The center distinguishes itself with a robust array of services, including walk-in urgent care, physical therapy, and telemedicine, all underpinned by a commitment to patient convenience. Its same-day walk-in service and online check-in are particularly lauded, streamlining access to timely care and alleviating common patient anxieties about wait times and insurance complexities.

The free employer benefits program further sets Compcare apart, appealing to businesses seeking to bolster employee health programs without the full financial burden. Occupational health services, featuring specialized assessments and treatments like drug and alcohol testing and pre-employment screenings, underscore its dedication to comprehensive care. The physical therapy department adds value with flexible scheduling and in-network coverage, ensuring accessibility for patients.

However, the center's reputation is not without its blemishes. While many reviews highlight exceptional service from staff like Dr. Doug and Nurse Practitioners, others point to recurring issues such as long wait times and staff interactions that fell short of expectations. A notable complaint centers on unexpected testing costs, indicating a need for improved transparency and efficiency in billing practices. Addressing these concerns could elevate Compcare's standing further, solidifying its position as a leader in the urgent care sector by balancing quality service with operational excellence.

About Compcare Urgent Care & Occupational Medicine

Compcare Urgent Care & Occupational Medicine stands out as Minnesota's leading provider of urgent care and occupational health services. The center offers a comprehensive suite of services, including walk-in urgent care, occupational medicine, telemedicine, physical therapy, and a range of diagnostic and treatment options such as x-rays, lab testing, and vaccinations. Their commitment to patient convenience is evident through the same-day walk-in service and online check-in process, making it easy for patients to receive timely care without the hassle of long wait times or complex insurance procedures.

A notable highlight for many visitors is the free employer benefits program, which has been a significant draw for businesses looking to enhance their employee health and wellness offerings. Compcare's occupational health services are equally impressive, providing a full spectrum of specialized medical assessments and treatments, including drug and alcohol testing, pre-employment screenings, and OSHA surveillance. The physical therapy department further enhances the center's value proposition by offering flexible appointment times and in-network coverage with most health insurance plans, ensuring that patients can access necessary care without financial strain.

Testimonials from satisfied patients underscore the high level of service and professionalism at Compcare. Users have praised the quick and painless COVID-19 rapid testing process, the kindness and efficiency of the staff, and the overall welcoming atmosphere. The center's commitment to patient satisfaction is further reflected in its positive reviews on social media platforms, where users commend the ease of use, cleanliness, and the comprehensive range of services offered. Compcare's dedication to quality care and customer service positions it as a trusted and reliable healthcare provider in Minnesota.

Category Tags
Urgent Care Center Urgent Care Occupational Health Employer Services Physical Therapy

What Customers Say

4.7
Rating Based On
224
Official Google Reviews
5
193
4
11
3
6
2
2
1
12

Customer experiences at Compcare Urgent Care & Occupational Medicine vary widely, reflecting the diverse needs and expectations of their patients. Some reviews highlight exceptional care and professionalism, particularly from staff like Dr. Doug and Nurse Practitioners, who are praised for their empathy, thoroughness, and ability to make patients feel at ease, even in stressful situations. These positive experiences often stem from a combination of skilled medical professionals and a welcoming, efficient environment.

Conversely, other reviews express significant dissatisfaction, primarily centered around issues such as long wait times, unprofessional staff interactions, and perceived lack of follow-up on test results or concerns. One particularly critical review details a frustrating experience with unnecessary testing costs, suggesting a broader concern about the clinic's pricing transparency and efficiency. This highlights a need for Compcare to address these operational inefficiencies to improve overall patient satisfaction.

Despite the mixed reviews, several customers emphasize the cleanliness of the facilities and the promptness of care, which are crucial aspects of any urgent care setting. The ability to handle multiple emergencies efficiently and provide necessary treatments quickly is another common theme in positive reviews. These strengths suggest that Compcare has a solid foundation in delivering quality urgent care services, but addressing the areas of concern raised by dissatisfied customers could further enhance their reputation and service delivery.