Comprehensive Primary Care - Silver Spring MD

Medical Clinic Medical Practice Primary Care Clinic

Bestie Business Card

Primary Care in Silver Spring MD - Close to you and keeping you well! Our office is conveniently located across the street from the Silver spring metro station.

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Business Hours

Mon: 7:00am - 3:00pm
Tue: 7:00am - 3:00pm
Wed: 7:00am - 3:00pm
Thu: 7:00am - 3:00pm
Fri: 7:00am - 3:00pm
Sat: Closed
Sun: Closed

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About Silver Spring, Maryland, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Comprehensive Primary Care in Silver Spring, MD, presents itself as a promising medical clinic with a clear focus on accessibility and quality care, earning its nomination for "BestAround." Its strategic location near the Silver Spring Metro Station ensures convenience for a broad patient base, complemented by flexible hours that cater to diverse schedules. The clinic's commitment to prompt service, evidenced by same-day appointments, is a significant asset, particularly for those seeking immediate medical attention.

The user-friendly online presence, supported by local SEO and digital marketing efforts, further bolsters its appeal, making it easier for potential patients to find and engage with the clinic. However, the customer experience is not uniformly positive. While many praise the professionalism, attentiveness of staff, and clean facilities, others have reported difficulties with scheduling, billing, and communication, underscoring the need for consistent service and clear communication. The clinic's strong reputation hinges on its ability to navigate these challenges effectively, ensuring that its strengths in care quality and accessibility translate into a consistently positive patient experience.

For prospective patients, Comprehensive Primary Care - Silver Spring MD offers a compelling case for consideration, particularly those prioritizing convenience and a welcoming environment. Yet, potential clients should be mindful of the clinic's operational challenges and ensure they have alternative healthcare options if their needs are not fully met. This balanced perspective positions the clinic as a strong contender in the area, deserving of recognition but also requiring careful evaluation of individual patient needs and expectations.

About Comprehensive Primary Care - Silver Spring MD

Comprehensive Primary Care in Silver Spring, MD, is a medical clinic dedicated to providing high-quality primary care services to its patients and their families. The clinic, operated by First Medical Associates, emphasizes accessibility and convenience, offering expert primary care, family health services, and walk-in appointments with same-day availability. This commitment to prompt service is underscored by its strategic location directly across from the Silver Spring Metro Station, making it easily accessible for both local residents and those traveling in the area.

The clinic's physical presence is complemented by a user-friendly schedule that accommodates a wide range of patient needs, with extended hours on weekdays from 7:00 am to 8:00 pm, and additional services available Monday through Friday from 7:00 am to 8:00 am. This flexibility ensures that patients can receive care at times that best fit their schedules, whether they are seeking routine check-ups or more immediate attention. The clinic also places a strong emphasis on patient safety and ethical standards, offering a Compliance and Ethics Hotline available 24/7 for confidential and anonymous complaints, reinforcing its commitment to transparency and trust.

While Comprehensive Primary Care focuses primarily on in-person care, the clinic's online presence is bolstered by local SEO and marketing efforts through MarketSpark Digital Marketing. This partnership enhances the clinic's visibility in the Silver Spring and surrounding areas, attracting new patients through targeted digital advertising and search engine optimization. By combining a robust physical service model with strategic digital marketing, Comprehensive Primary Care aims to establish itself as a trusted healthcare provider in the VA DC & MD region.

Category Tags
Medical Clinic Medical Practice Primary Care Clinic Healthcare Facility Clinic Services

What Customers Say

4.4
Rating Based On
329
Official Google Reviews
5
260
4
24
3
3
2
7
1
35

Customer experiences at Comprehensive Primary Care - Silver Spring MD vary widely, reflecting the diverse needs and expectations of patients. Some reviews highlight exceptional care and professionalism, particularly from Dr. Thomas-Mohamed, whose attentiveness and detailed approach have left a lasting positive impression. These patients appreciate the streamlined appointment process, clean facilities, and the overall welcoming atmosphere, which contributes to their satisfaction.

Other reviews emphasize the clinic's responsiveness and efficiency, noting that despite occasional technical issues with the website and appointment system, the staff remains helpful and accommodating. Patients value the clear communication, especially through the messaging app, and the availability of a front desk that is friendly and efficient. The quality of care, particularly from experienced physicians like Dr. Shotashvili, is consistently praised, with many patients reporting a strong sense of trust and comfort.

However, not all experiences are positive. Some customers have faced significant challenges, such as difficulty in scheduling appointments, issues with billing, and frustration over cancellations or rescheduling without adequate communication. These negative experiences highlight the importance of consistent service and clear communication in maintaining patient satisfaction. Overall, while Comprehensive Primary Care - Silver Spring MD excels in many areas, it is crucial for patients to be aware of potential pitfalls and to have alternative options if their needs are not met.