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Since 1994, Collis Roofing has been the #1 Choice for Residential and Commercial Roofing in the Orlando, Melbourne, Tampa & Jacksonville areas!
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MoreMelbourne’s economic strength is bolstered by aerospace giants like Northrop Grumman and L3Harris Technologies, alongside educational institutions such as Florida Tech. The city supports business development through organizations like the Melbourne Regional Chamber of Commerce and innovative coworking spaces. Its transportation infrastructure benefits from proximity to Orlando International Airport and major highways, enhancing connectivity. Residents enjoy robust community resources including public schools, libraries, medical centers, and recreational facilities. The subtropical climate offers warm summers and mild winters, ideal for outdoor activities such as surfing and paddleboarding. While Melbourne’s crime rates are slightly above the national average, its coastal charm, technological innovation, diverse dining options, and community-focused lifestyle make it an attractive destination for both locals and tourists.
Nominated for BestAround
Collis Roofing, despite being the 32nd largest roofing contractor in the U.S., has earned its place among the "BestAround" nominees through a combination of exceptional service, craftsmanship, and community involvement. The company's rigorous adherence to customer service standards, including extended operating hours and industry-recognized awards like Platinum Contractor and President's Club Award Master Select, underscores its commitment to excellence. This is further bolstered by its active participation in local community organizations, demonstrating a genuine dedication to giving back that resonates with clients seeking more than just a roofing service.
However, the company's reputation isn't without its blemishes. While customer testimonials frequently highlight professionalism and responsiveness, some reviews point to issues with communication delays, project delays impacting schedules, and even property damage during installations. These incidents, though not indicative of widespread failure, suggest areas where Collis Roofing could enhance its service reliability and accountability.
Despite these minor hiccups, Collis Roofing's consistent positive feedback on quality workmanship and customer service remains strong. Its resilience in addressing negative experiences with timely and satisfactory resolutions, like the post-Hurricane Irma repairs, reinforces its commitment to customer satisfaction. Ultimately, Collis Roofing's blend of professionalism, community engagement, and a track record of reliable service positions it as a strong contender for the "BestAround" designation, particularly for those prioritizing these core values in their roofing needs.
About Collis Roofing
Collis Roofing, a prominent player in the Florida roofing industry, stands out as the 32nd largest roofing contractor in the United States, with a significant focus on both residential and commercial projects. Despite its relatively modest size, the company has carved out a niche for itself through exceptional service, craftsmanship, and a steadfast commitment to community engagement. Since its inception in 1994, Collis Roofing has consistently ranked as the largest residential roofing company in Florida and the second largest in commercial roofing, a testament to its growing reputation and market presence.
The company's dedication to excellence is evident in its rigorous customer service standards, which include extended operating hours from Monday to Friday and Saturday, ensuring that clients receive timely and comprehensive support throughout the roofing process. This commitment is further underscored by its recognition from leading industry bodies, including Platinum Contractor by Owens Corning and President's Club Award Master Select™ by GAF, highlighting its consistent performance and adherence to high-quality standards.
Collis Roofing's community involvement is another cornerstone of its success. The company actively supports various local organizations such as The Russell Home, Give Kids The World, Habitat for Humanity, and the American Legion, demonstrating a strong commitment to giving back to the community. Additionally, its safety protocols, regular training, and numerous safety awards reflect its dedication to protecting both its workers and clients. Financially, Collis Roofing offers competitive roof financing options, making it easier for customers to secure the roofs they need within their budgetary constraints. The company's extensive service network, covering multiple counties in Orlando, Melbourne, Tampa, Jacksonville, and beyond, ensures that clients can find reliable roofing solutions regardless of their location. Customer testimonials further reinforce the company's reputation, with clients praising its professionalism, responsiveness, and the exceptional service provided by individuals like Jonathan, Ted Piatt, and others.
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What Customers Say
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Official Google Reviews
Customer experiences with Collis Roofing highlight a consistent pattern of positive interactions, though with notable exceptions that underscore the importance of service reliability and communication. Customers frequently praise the company's professionalism, punctuality, and detailed communication, which contribute to high satisfaction levels. Ray Hiltz, Ray and Jim Boyd, and Jim Boyd are repeatedly mentioned as standout figures who enhance the customer experience through thorough explanations, responsiveness, and proactive problem-solving. These individuals are credited with addressing concerns effectively and ensuring customer satisfaction throughout the project lifecycle.
However, the reviews also reveal instances where issues arose, particularly regarding communication breakdowns, delays, and unexpected challenges. For example, some customers reported difficulties in receiving timely updates or faced delays that impacted their schedules. Additionally, there were complaints about damage to property during installation, such as roofing nails on tires, which highlighted potential lapses in communication or oversight. These incidents, while not representative of the company's overall performance, indicate areas where improvements in customer service and accountability could be beneficial.
Despite these challenges, Collis Roofing maintains a strong reputation for quality workmanship and customer service. The company's ability to recover from negative experiences through prompt and satisfactory resolutions, as seen with the tire replacement and warranty repair following Hurricane Irma, demonstrates resilience and commitment to customer satisfaction. The consistent positive feedback on professionalism, punctuality, and value for service suggests that Collis Roofing continues to excel in these critical areas, making it a reliable choice for homeowners seeking high-quality roofing solutions.