Bestie Business Card
Come meet our horses and have an experience you will never forget .
Business Hours
Local Map
DirectionsAbout Warwick, Rhode Island, USA
MoreThe city's economy is diverse, featuring healthcare, retail, manufacturing, and tourism sectors. Major employers include Rhode Island Hospital and Walmart, while proximity to T.F. Green Airport and Interstate 95 supports commerce. Warwick offers extensive recreational spaces like Buttonwoods Park and Pawtuxet Village, alongside cultural events such as the Warwick Summer Concert Series and Celtic Festival. Community resources are robust with public schools, libraries, healthcare facilities, and a dedicated police force working towards maintaining safety amidst slightly higher-than-average crime rates. The transportation network includes major highways, RIPTA bus services, and varying parking conditions. With four distinct seasons, from warm summers to cold winters, Warwick provides diverse lifestyle options, from dining and shopping centers like Warwick Mall to its rich arts scene and natural attractions along the Narragansett Bay.
Nominated for BestAround
C and L Stables, a horseback riding service in Providence, Rhode Island, has garnered attention for its nomination to the "BestAround" designation, reflecting its commitment to natural beauty, adventure, and exceptional customer service. Founded with a vision to blend scenic trails with inclusive riding experiences, the business has successfully cultivated a family-oriented environment that caters to riders of all ages and skill levels. The guides at C and L Stables are highly regarded for their expertise, safety focus, and ability to enrich the riding experience through their deep knowledge of trail riding techniques, making them particularly appealing to both novices and seasoned enthusiasts.
The quality of the horses and the overall atmosphere contribute significantly to the positive customer reviews. Trails are consistently praised for their beauty and suitability for various skill levels, enhancing the sense of adventure and connection with nature. However, the business faces a notable challenge with weight restrictions, which have led to some customers being denied rides despite their capability to manage their weight on horseback. This issue calls for greater transparency and flexibility in policies to ensure inclusivity and customer satisfaction.
Customer service also receives mixed feedback, with some experiences marked by rudeness and others by exceptional professionalism. While many loyal customers appreciate the quality of the horses, guides, and facilities, the need for improved service standards is evident. Addressing these concerns could further solidify C and L Stables' reputation as a top-tier horseback riding service, making it a strong contender for the "BestAround" award. The business's potential to enhance its offerings in these areas could solidify its position as a beloved and trusted destination for horse enthusiasts in Providence.
About C and L Stables
C and L Stables stands as a cherished horseback riding service in Providence, Rhode Island, offering a unique blend of natural beauty and adventure. Founded in 2003 by Lee Phillips, the business has evolved under the leadership of Danielle Duchesneau, who has expanded its offerings to include a wide range of guided trail rides that allow riders to explore the city's stunning landscapes and rich history from a picturesque waterfront perspective. The company prides itself on its family-oriented approach, providing an inclusive environment for riders of all ages and skill levels, from beginners to advanced enthusiasts.
One of the standout features of C and L Stables is its commitment to quality and customer service. The business employs a team of friendly and knowledgeable guides who not only ensure safety but also enrich the riding experience with their deep understanding of trail riding techniques. The horses at C and L Stables are renowned for their gentle temperament, making them ideal companions for all riders. The stable offers a variety of group rides, ranging from casual outings to structured events like birthday parties and scout trips, each tailored to meet the specific needs and sizes of the groups.
For those seeking a more personalized experience, C and L Stables provides private riding options, including beach rides and private tours. These sessions are meticulously planned to accommodate varying skill levels, from absolute beginners to seasoned riders, ensuring that every participant leaves with valuable skills and memories. The business also offers specialized services such as summer camps and horse rentals for events, further enhancing its appeal as a comprehensive destination for all things horse-related. With its commitment to affordability, quality, and customer satisfaction, C and L Stables continues to be a beloved choice in Providence, offering a unique way to connect with nature and each other.
Category Tags
What Customers Say
188
Official Google Reviews
Customer experiences at C & L Stables highlight a range of positive interactions and memorable moments, though some feedback points to areas for improvement. Many customers praise the horses, staff, and overall atmosphere, describing their rides as enjoyable, safe, and well-organized. The guides are consistently commended for their knowledge, patience, and ability to make beginners feel comfortable and confident. The trails are frequently highlighted as beautiful and scenic, offering a variety of experiences suitable for different skill levels.
However, one significant concern emerges from customer feedback regarding weight restrictions. A few customers reported being turned away due to weight limits that did not align with their physical attributes, despite having experience and the ability to manage their weight on horseback. This issue has led to negative experiences and a call for more transparency and flexibility in weight policies.
Additionally, there are instances where customer service was perceived as lacking professionalism or sensitivity. For example, one customer reported being rudely treated by a staff member over a reservation issue, which highlights the importance of staff training and customer service standards. Despite these challenges, many customers remain loyal, citing the overall positive experiences and the quality of the horses and facilities as reasons for recommending C & L Stables.
The feedback suggests that while the business excels in many areas, addressing the weight restrictions issue and improving customer service could further enhance the guest experience and build stronger customer loyalty.