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Most of you know him! If you don't, Diego has been our head roaster for 10+ years! Read about his journey to becoming the top roaster in the US below.
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DirectionsAbout Chicago, Illinois, USA
MoreThe city's allure extends beyond its architectural feats to cultural and recreational attractions like Millennium Park, the Art Institute of Chicago, Wrigley Field, Navy Pier, and the bustling Magnificent Mile. Its economy thrives on industries such as finance, manufacturing, transportation, and major employers including Boeing and United Airlines. Education and healthcare services are robust, supported by extensive community resources. Transportation is comprehensive, with the "L" train system, bus routes, highways, and two major airports facilitating movement. Safety remains a concern in certain areas despite police efforts to enhance public safety. Chicago’s climate features distinct seasons influenced by Lake Michigan, offering both challenges and natural beauty. From its blues music roots and passionate sports culture to a diverse culinary scene, the city offers a vibrant lifestyle with world-class dining, nightlife, and recreational opportunities that attract residents and visitors alike.
Nominated for BestAround
Big Shoulders Coffee distinguishes itself in Chicago's competitive coffee landscape through its unwavering commitment to quality and community spirit. The shop's name, evoking the legacy of its head roaster, Diego, speaks volumes about its dedication to crafting exceptional coffee, a quality reflected in the rave reviews praising its nuanced flavor profiles and the baristas' skillful preparation. Customers laud the inviting atmosphere, the spacious seating, and the attentive service, creating a welcoming space that fosters both work and social connection.
The shop's success isn't just about coffee; it's about curating an experience. The diverse menu, including specialty blends and innovative treats, caters to a wide range of tastes while maintaining a focus on quality. The wholesale section and apparel offerings further solidify its position as a community hub, attracting both locals and businesses. This blend of exceptional coffee, welcoming ambiance, and thoughtful offerings clearly positions Big Shoulders Coffee as a contender for the "BestAround" title, deserving of recognition for its dedication to excellence and its role in fostering a vibrant Chicago coffee scene.
About Big Shoulders Coffee
Big Shoulders Coffee, a distinguished coffee shop in Chicago, Illinois, offers a unique blend of quality and community spirit. The establishment draws its name from Diego, the head roaster with over a decade of expertise, whose journey to becoming the top roaster in the US has been a cornerstone of the brand's identity. Visitors and regulars alike are introduced to the rich heritage of coffee through the stories of key figures like Kenya Kichwa Tembo, whose name is etched with significance in Swahili, symbolizing the strength found in their brews. The shop's menu features a range of specialty coffees, including the Kenya Kichwa Tembo Ethiopian Red Bourbon and the Nicaragua Red Catuai, each crafted to highlight the distinct flavors and aromas that define independent coffee roasting.
A standout aspect of Big Shoulders Coffee is its commitment to quality and innovation, as evidenced by its participation in the December 2024 Roaster Workshop, where it showcased the unique profile of its Nicaragua Red Catuai. This event not only underscored the shop's dedication to excellence but also positioned it as a leader in the independent coffee scene. The shop's offerings extend beyond its menu, with a robust wholesale section and a dedicated apparel and gift collection, catering to both local and corporate clients.
Located in the heart of Chicago, Big Shoulders Coffee serves as a welcoming space for coffee enthusiasts and professionals alike. The shop's main office, situated at 2415 W. 19th St, is a testament to its commitment to quality and customer service, with amenities that foster a productive and enjoyable environment. Whether it's the aroma of freshly roasted beans or the company of fellow coffee lovers, Big Shoulders Coffee continues to be a beloved destination in the city, embodying the spirit of excellence and community that defines its brand.
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What Customers Say
393
Official Google Reviews
Customers consistently highlight the exceptional quality of Big Shoulders Coffee's coffee, praising its flavor profiles, nuances, and the skill of their baristas in crafting expertly prepared drinks. Many mention the cozy and inviting atmosphere, particularly the spacious seating areas and the charming decor that enhances the overall experience. The staff is frequently commended for their friendliness, attentiveness, and willingness to engage with customers, creating a welcoming environment that encourages repeat visits.
Several reviews emphasize the unique offerings at Big Shoulders, such as the variety of coffee blends, the availability of specialty items like the Costa Rica decaf, and the innovative treats like the Marshmallow latte. The baristas are frequently noted for their expertise and creativity, often going above and beyond to ensure customer satisfaction. The spacious layout and convenient locations near major transit hubs also contribute to its popularity, making it a go-to spot for both locals and tourists.
However, some reviews touch on areas for improvement, such as occasional issues with service speed, the availability of certain menu items, and the pricing of some drinks. Despite these minor critiques, the overall sentiment remains overwhelmingly positive, with customers consistently recommending Big Shoulders Coffee to others and expressing a desire to return. The establishment's commitment to quality, both in coffee and customer service, continues to set it apart in the competitive Chicago coffee scene.