Lemon Laundry & Dry Cleaning

Laundromat Laundry Services Cleaners

Bestie Business Card

Open 7 days a week with 18 washers including (2) 60lb mega washers, 34 dryers, and 5 folding tables to make it easy to fold. We offer pick-up and delivery right to your home or business.

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Business Hours

Mon: (columbusday)8a–8pho
Tue: 8:00am - 8:00pm
Wed: 8:00am - 8:00pm
Thu: 8:00am - 8:00pm
Fri: 8:00am - 8:00pm
Sat: 8:00am - 6:00pm
Sun: 7:00am - 6:00pm

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About Attleboro, Massachusetts, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Lemon Laundry & Dry Cleaning presents itself as a modern laundry and dry cleaning establishment in North Attleboro, Massachusetts, boasting a facility equipped with the Laundroworks System. This technology supports diverse payment methods, catering to a broad customer base and hinting at operational efficiency and customer satisfaction. The business's location near Pawtucket, Rhode Island, and extended hours offer convenience for a wide demographic, suggesting a potential for steady customer traffic.

However, the mixed reviews paint a complex picture. While some customers laud the cleanliness, staff professionalism, and operational flexibility, others highlight persistent issues like malfunctioning equipment, opaque pricing, and subpar customer service. This disparity suggests Lemon Laundry's success hinges on its ability to reconcile these operational shortcomings with its strengths.

Ultimately, Lemon Laundry's nomination for "BestAround" is a double-edged sword. Its potential lies in its modern infrastructure and customer-centric approach, but its future depends on addressing the recurring issues that frustrate some patrons. Balancing technological advancement with consistent, high-quality service will be paramount for Lemon Laundry to solidify its position as a reliable and respected laundromat in the area. The business must learn from its shortcomings to truly capitalize on its strengths and deliver the consistently positive experiences that define its nomination.

About Lemon Laundry & Dry Cleaning

Lemon Laundry & Dry Cleaning, situated in North Attleboro, Massachusetts, offers a comprehensive laundry and dry cleaning service through its modern facility at 11 Robert Toner Blvd. The establishment leverages the Laundroworks System, a cutting-edge technology that supports a wide array of payment methods including credit cards, debit cards, Apple Pay, mobile payments, and cash, providing customers with flexible and convenient options for their laundry and dry cleaning needs. This technological integration not only enhances customer experience but also streamlines operations, ensuring efficiency and reliability in service delivery.

The business operates from Monday through Sunday, with operating hours from 8:00 am to 8:00 pm each day, accommodating a broad range of customer schedules. The facility is strategically located in Pawtucket, Rhode Island, making it accessible to residents and visitors alike in the surrounding areas. Despite its location, Lemon Laundry's proximity to North Attleboro ensures that it remains a viable option for those seeking laundry and dry cleaning services in a conveniently situated area.

Lemon Laundry's commitment to customer satisfaction is evident in its accepted payment methods, which cater to a diverse clientele, from tech-savvy individuals using mobile payments to those who prefer traditional cash transactions. This inclusivity in payment options underscores the business's dedication to serving a wide demographic. The facility's design and operational hours reflect a balance between modern convenience and community accessibility, positioning Lemon Laundry as a reliable and customer-focused laundry and dry cleaning provider in North Attleboro.

Category Tags
Laundromat Laundry Services Cleaners Laundry Facilities

What Customers Say

4.6
Rating Based On
76
Official Google Reviews
5
65
4
2
3
3
2
1
1
5

Customer experiences at Lemon Laundry & Dry Cleaning vary notably, reflecting a range of service quality and operational issues. Some customers have reported highly positive experiences, praising the cleanliness, friendly staff, and efficient service. These patrons appreciate the variety of machine sizes, reasonable pricing, and convenient drop-off and pick-up options. They highlight the professionalism of the owners and the attentive nature of the attendants, which contributes to a pleasant laundry day experience.

Conversely, other customers have encountered significant issues that detracted from their visits. These include problems with malfunctioning machines, unclear or unfair pricing structures, and inadequate customer service. Some customers found the staff unresponsive or unhelpful, particularly when dealing with technical issues or billing concerns. One notable complaint involved a customer who felt harassed by an overly aggressive employee regarding the start time of a wash cycle, while another had to navigate a confusing system involving coin-operated machines and card requirements that led to frustration.

Overall, while Lemon Laundry has the potential to be a standout laundromat due to its cleanliness and customer-focused approach, it also faces challenges that need addressing to ensure consistent positive experiences for all patrons. Balancing operational efficiency with customer service excellence will be crucial for the business's continued success and reputation.