Carrabba's Italian Grill

Italian Restaurant Restaurant Food

Bestie Business Card

Homemade Italian done right with our wood-fire grill entr'ees, saut'eed-to-order pastas, perfect wine pairings and our iconic Chicken Bryan.

Social Links

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Westland, Michigan, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Carrabba's Italian Grill distinguishes itself in the competitive landscape of Italian restaurants across 20 states with its consistent delivery of authentic, high-quality Italian cuisine. Its menu, featuring beloved classics like Chicken Bryan and Wood-Fire Grilled Steak, coupled with a commitment to traditional recipes and superior ingredients, clearly positions it as a contender for accolades like "BestAround." The inviting atmosphere and welcoming service, particularly from staff members like Maddy H., Wendy, and Savannah, further enhance its appeal.

However, the restaurant's success isn't without its blemishes. While many praise the food quality and service, some reviews highlight inconsistencies in temperature control, service speed, and portion sizes. The absence of certain popular menu items and occasional lapses in maintaining a consistently upscale ambiance during peak hours are also noted. Despite these minor shortcomings, Carrabba's manages to cultivate a loyal following, demonstrating its ability to balance quality with customer expectations.

This blend of authenticity, quality, and service, coupled with its accessibility through online ordering and rewards programs, suggests that Carrabba's Italian Grill has the potential to not only secure a "BestAround" nomination but also solidify its position as a standout destination for Italian dining across the country. Its ability to navigate its strengths and weaknesses will ultimately determine its success in this prestigious category.

About Carrabba's Italian Grill

Carrabba's Italian Grill, a beloved Italian restaurant with multiple locations across 20 states, offers an authentic dining experience rooted in traditional family recipes. The chain's commitment to quality ingredients and handmade dishes is evident in its menu offerings, which include a variety of signature Italian favorites such as Chicken Bryan, Pollo Rosa Maria, and Wood-Fire Grilled Steak. Located in Canton Township, Michigan, Carrabba's has garnered attention for its inviting atmosphere and exceptional culinary creations, making it a popular choice for both locals and visitors alike.

For those planning to dine at Carrabba's, the restaurant encourages RSVPs for special events, with a specific event highlighted on their website: Happy Hour, available from 4-7 PM on September 30, 2025. This period features a selection of $8 Cocktails and $8 Bites, creating an affordable and enjoyable dining experience. The menu also caters to diverse dietary preferences, with a dedicated Vegan and Vegetarian option accessible via their website or the provided link.

Visitors are guided to explore Carrabba's comprehensive menu, which includes gluten-free offerings, by visiting their website at www.carrabbas.com. The site offers detailed menus, including options for those with dietary restrictions, and a dedicated section for gluten-free dishes. Additionally, Carrabba's is committed to customer convenience, offering a website where patrons can view menus, find vegetarian and vegan options, and even apply for Dine Rewards benefits. The restaurant also supports local dining through its patio seating options and offers a Kids menu for children under ten years old. With its authentic Italian flair and welcoming ambiance, Carrabba's Italian Grill stands out as a must-visit destination for Italian cuisine enthusiasts.

Category Tags
Italian Restaurant Restaurant Food Dining Italian Cuisine

What Customers Say

4.3
Rating Based On
2,596
Official Google Reviews
5
1617
4
515
3
206
2
96
1
162

Customers have shared a range of experiences at Carrabba's Italian Grill, reflecting both high praise and areas for improvement. Many highlight the exceptional service, particularly from staff like Maddy H., Wendy, and Savannah, who are consistently praised for their attentiveness, knowledge, and personal touch.

The food quality is frequently commended, with dishes described as delicious, well-prepared, and often featuring creative combinations of Italian classics with a modern twist. However, some reviews note inconsistencies in service, such as cold or warm dishes, delays in service, and issues with portion sizes or preparation.

A few customers have expressed disappointment with specific menu items, like the lambchops not being available, or the quality of certain prepared foods not meeting expectations. There are also mentions of the restaurant's ambiance, noting that while it can be peaceful and clean, it may not always match the upscale atmosphere one might expect from a high-end Italian establishment, especially during peak times. Overall, Carrabba's maintains a loyal customer base, with many expressing a desire to return and recommending it to others, particularly for special occasions like anniversaries or family gatherings.

The restaurant seems to balance quality food and service with occasional lapses that do not significantly deter its patrons.