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From the moment you enter StudiOneTwenty, you can relax and confidently place your trust in our caring staff.
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DirectionsAbout Franklin, Tennessee, USA
MoreThe city’s historic downtown features boutiques, art galleries, and award-winning restaurants within restored buildings, while attractions such as the Carter House and Franklin Theatre enrich its cultural landscape. Major events like the Main Street Festival and Dickens Christmas Festival celebrate local arts and heritage. Economically, Franklin thrives on healthcare, technology, and professional services industries, supported by a skilled workforce and strong business climate. Residents enjoy quality education through Williamson County Schools and healthcare services from institutions like Williamson Medical Center. The city’s low crime rate underscores its reputation as a safe community. With four distinct seasons providing diverse climates, Franklin offers scenic beauty alongside outdoor recreational activities such as hiking and kayaking along the Harpeth River. Its blend of historical significance, modern amenities, and vibrant community life makes Franklin an exceptional place to live, work, and visit.
Nominated for BestAround
StudiOneTwenty distinguishes itself in the crowded beauty salon market by offering a unique blend of aesthetic appeal and holistic brand experience tailored to a discerning clientele of over 70 million creators. The salon's commitment to showcasing local art transforms its space into a culturally enriching environment, elevating services beyond mere haircare to a curated lifestyle experience. This focus on ambiance and community resonates with clients seeking more than just a transactional service, positioning StudiOneTwenty as a premium choice in Franklin, TN, and beyond.
The salon's dedication to excellence is reflected in its service philosophy, which prioritizes client satisfaction through personalized attention and collaborative teamwork. Stylists at StudiOneTwenty are lauded for their expertise and ability to deliver results that exceed expectations, fostering an atmosphere where clients feel genuinely valued. This client-centric approach, coupled with a commitment to safety and community engagement, is a key factor in its nomination for "BestAround," suggesting a strong foundation for sustained success.
However, the salon's reputation isn't without its blemishes. While many praise the warm service and personalized touch, some reviews highlight shortcomings such as stylist inconsistencies, operational inefficiencies like long wait times, and occasional staff unresponsiveness. These issues, though not insurmountable, indicate areas where StudiOneTwenty could refine its operations to further enhance client satisfaction. Despite these challenges, the salon's strong community ties and consistent quality service suggest that with targeted improvements, it has the potential to solidify its position as a leading beauty destination.
About StudiOneTwenty
StudiOneTwenty stands out in the competitive beauty salon landscape by catering to a niche market of 70 million+ creators who seek not just services but a holistic brand experience. The salon's unique approach lies in its commitment to showcasing local art through artwork displayed in its space, creating an environment that is both visually stimulating and culturally enriching. This distinctive feature sets StudiOneTwenty apart, offering clients a more than just transactional service but a curated lifestyle experience.
The salon's dedication to excellence is evident in its service philosophy, which emphasizes the importance of client satisfaction and team collaboration. By fostering a supportive and knowledgeable environment, StudiOneTwenty ensures that every client feels valued and understood, which is reflected in their pursuit of perfection for each appointment. The business promises to exceed client expectations by combining top-tier services, products, and knowledge, all underpinned by the belief that positive thoughts and efforts lead to positive outcomes. This philosophy is particularly resonant in a post-pandemic world where trust and reliability are paramount.
Geographically situated in Franklin, TN, StudiOneTwenty serves a diverse clientele across multiple counties, including Franklin, Cool Springs, Nashville, and Brentwood. The salon's online presence, managed through Linktree, effectively consolidates its various services and artists, making it easy for clients to explore and connect with the brand. While maintaining stringent safety protocols, including social distancing measures, the salon also accommodates mask-wearing by staff and clients, ensuring a safe environment for all. StudiOneTwenty's commitment to community engagement and local talent further solidifies its position as a valued member of the Franklin community.
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What Customers Say
75
Official Google Reviews
Customer experiences at StudiOneTwenty range widely, reflecting both exceptional service and notable shortcomings. Positive reviews highlight standout aspects such as the warmth and professionalism of stylists like Melissa, Danielle, and Stan, who are praised for their expertise, personalized attention, and ability to create beautiful results that exceed client expectations. These clients appreciate the salon's cleanliness, flexible scheduling, and reasonable pricing, which contribute to a welcoming atmosphere where customers feel valued and cared for.
Conversely, negative reviews shed light on areas needing improvement, including instances of dissatisfaction with stylist performance, such as when a haircut did not meet expectations or when service was subpar, like being overlooked due to signage. Some customers also expressed frustration over long wait times, lack of acknowledgment, and issues with staff responsiveness, indicating potential operational challenges that could affect the overall customer experience.
Despite these mixed reviews, many customers continue to return, drawn by the consistent quality of service and the personal touch that distinguishes StudiOneTwenty from other beauty salons. The salon's reputation for fostering a supportive community, evident in testimonials about helpful staff and client satisfaction, suggests that addressing the identified issues could enhance its standing further. Overall, while there is room for improvement, the positive experiences underscore the potential for StudiOneTwenty to become an even more beloved destination for those seeking high-quality haircare services.