Holiday Inn Express & Suites Laurel by IHG

Express Hotel Services Accommodation Business Travel

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Holiday Inn Express & Suites Laurel by IHG presents itself as a compelling lodging option in Laurel, Maryland, strategically positioned near major attractions and transportation hubs. Its appeal lies in its convenient location just 16 miles from Baltimore-Washington Airport, coupled with a diverse range of accommodations catering to various traveler needs, including families and business guests. The hotel boasts 119 rooms and suites equipped with modern amenities, notably complimentary fast Wi-Fi, enhancing guest connectivity.

Customers frequently commend the hotel's cleanliness and the attentiveness of its front desk staff, who are often praised for their helpfulness and responsiveness. This level of service contributes significantly to the hotel's standing in the Laurel area, particularly for those seeking a reliable base for exploring historical sites like the Smithsonian Institution and the National Harbor. However, while many reviewers highlight the hotel's strengths, there are recurring mentions of minor drawbacks such as noisy rooms, outdated decor, and occasional lapses in cleanliness, especially in unattended rooms. These issues suggest that while Holiday Inn Express & Suites Laurel offers a solid foundation for travel, its long-term success may depend on addressing these consistent concerns to ensure a more uniform guest experience.

The hotel's pricing reflects its value proposition, offering competitive rates for its central location and comprehensive amenities. Its versatility, with meeting facilities accommodating up to 90 guests, further enhances its appeal for both leisure and business travelers. Overall, Holiday Inn Express & Suites Laurel by IHG seems poised to qualify for the "BestAround" designation due to its strategic positioning, modern amenities, and consistent service, though continuous improvement in consistency and maintenance would likely strengthen its standing even further.

About Holiday Inn Express & Suites Laurel by IHG

Holiday Inn Express & Suites Laurel by IHG offers a strategic and convenient lodging option for travelers in Laurel, Maryland, situated just 16 miles from Baltimore Washington Airport and within easy reach of major attractions such as the Smithsonian Institution and the National Harbor. The hotel, part of the expansive IHG portfolio, provides a selection of 119 rooms and suites designed to cater to a diverse range of guests, including families, business travelers, and those seeking pet-friendly accommodations. Located at 14402 Laurel Place, Laurel, Maryland 20707, the property is strategically positioned between key highways, making it an ideal base for exploring the surrounding areas.

Guests can enjoy a blend of comfort and modern amenities, with complimentary fast and free Wi-Fi available throughout the property, enhancing connectivity during their stay. The hotel's proximity to notable attractions such as the Smithsonian Institution, Mt. Vernon, and the Vietnam and WWII Memorials, along with its convenient access to the Inner Harbor and National Aquarium, makes it a prime choice for both leisure and business travelers. The Laurel Towne Centre offers additional shopping and entertainment options, while the hotel's versatile meeting facilities can accommodate up to 90 guests, making it suitable for a wide array of events from corporate meetings to social gatherings.

Reservations for Holiday Inn Express & Suites Laurel by IHG can be made directly through Book Direct or by calling [tel:3], with prices reflecting an average per-night rate based on current availability. The hotel adheres to a minimum check-in age of 21 years, ensuring a welcoming environment for all guests. Whether you're planning a quick getaway or a longer stay, the hotel's central location and comprehensive amenities make it a standout choice in the Laurel area.

Category Tags
Express Hotel Services Accommodation Business Travel Hotel Operations

What Customers Say

4.2
Rating Based On
786
Official Google Reviews
5
429
4
211
3
53
2
36
1
57

Customers consistently highlight the Holiday Inn Laurel Lake's cleanliness and attentive service as standout features, with many noting that the hotel maintains high standards despite occasional minor issues. Guests praise the front desk staff for being friendly, helpful, and responsive, often going above and beyond to address concerns or special requests. The family-friendly environment is frequently mentioned, particularly in rooms designed for families with children, where amenities like spacious layouts and kid-friendly activities enhance the stay. However, some reviews point out recurring issues such as noisy rooms, outdated decor, and occasional cleanliness lapses, especially in rooms left unattended by guests.

While the hotel's location near attractions and transportation is a major draw for many, others note that the pool maintenance and air quality can vary. Overall, the feedback suggests a generally positive experience with room for improvement in specific areas, particularly consistency and proactive maintenance.