Stringer Auto Repair

Auto Repair Shop Automotive Services Auto Maintenance

Bestie Business Card

Stringer Auto Repair Johnstown. Servicing Domestic & Imports. Quality Auto Repair Shop You Can Trust We are Johnstown's Honest Auto Repair Shop.

Social Links

Business Hours

Mon: 7:30am - 6:00pm
Tue: 7:30am - 6:00pm
Wed: 7:30am - 6:00pm
Thu: 7:30am - 6:00pm
Fri: 7:30am - 6:00pm
Sat: Closed
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Johnstown, Ohio, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Stringer Auto Repair distinguishes itself in the Columbus automotive repair market through its blend of local roots, comprehensive service offerings, and unwavering commitment to customer satisfaction. Established in 2014, the shop has cultivated a reputation for honesty and quality, extending beyond mere repairs to encompass maintenance and repair services tailored to a wide geographic area. This breadth of services, coupled with a 100% satisfaction guarantee and a loaner car program for approved repairs, positions Stringer Auto Repair as a financially accessible option for customers seeking reliable automotive care.

The shop's technicians, ASE-certified and proficient in utilizing modern diagnostic tools, are lauded for their efficiency and cost-effectiveness in resolving issues. This technical expertise, combined with a customer-centric approach, is reflected in the positive testimonials. Customers consistently highlight the shop's helpfulness, transparency in pricing, and willingness to go the extra mile. The integration of technology like text updates and remote payments further enhances the customer experience.

However, the review landscape reveals a nuanced picture. While many commend Stringer Auto Repair for its service excellence and community involvement, some reviews point to recurring issues such as lengthy wait times, occasional lapses in communication, and unexpected repair costs. These minor shortcomings, though not undermining the overall positive assessment, suggest potential areas for strategic improvement. Despite these, the consistent high ratings and strong customer loyalty indicate that Stringer Auto Repair has successfully carved a niche as a trusted and reliable choice in the region, poised to potentially earn the prestigious "BestAround" accolade.

About Stringer Auto Repair

Stringer Auto Repair, a family-owned and locally operated shop since 2014, has established itself as a beacon of honesty and quality in the Columbus area, extending its services beyond just automotive repairs to encompass a wide range of maintenance and repair services. Situated in Westerville, Ohio, this shop caters to a diverse clientele including residents from Johnstown, Alexandria, Centerburg, Croton, New Albany, and Sunbury, offering comprehensive services such as scheduled maintenance, oil changes, brake services, tire repairs, and AC repair.

A cornerstone of Stringer Auto Repair's philosophy is its commitment to transparency and affordability. Since its inception, the shop has consistently provided high-quality automotive repairs while maintaining a 100% satisfaction guarantee. This commitment is underscored by the availability of a loaner car for approved repairs, ensuring that customers can receive necessary services without financial burden. The shop’s experienced and ASE-certified technicians are equipped with the latest technology to diagnose and resolve issues efficiently, often pinpointing problems and offering cost-effective solutions.

Stringer Auto Repair's dedication to community service is evident in its support for local schools and organizations, reflecting a genuine commitment to the well-being of the Johnstown area. The shop’s services extend beyond just fixing cars; it aims to maintain vehicles to optimal performance, ensuring that customers get the most value from their automotive investments. With a focus on honesty, quality, and customer satisfaction, Stringer Auto Repair stands out as a trusted name in the region, offering a reliable and comprehensive range of automotive services.

Category Tags
Auto Repair Shop Automotive Services Auto Maintenance Vehicle Repair

What Customers Say

4.8
Rating Based On
589
Official Google Reviews
5
540
4
20
3
4
2
7
1
18

Customers have shared a variety of experiences at Stringer Auto Repair, highlighting both positive aspects and areas for improvement. Many praises the shop for its customer service, transparency, and reliability, noting that staff members are often helpful and knowledgeable. For instance, customers appreciate the timely repairs, honest pricing, and the willingness to go above and beyond to ensure customer satisfaction.

The use of technology, such as text updates and remote payments, is also frequently mentioned as a positive feature. However, some reviews touch on issues like long wait times, lack of communication, and unexpected costs, which have led to negative feedback. Despite these concerns, overall, the reviews indicate a strong customer loyalty and satisfaction with Stringer Auto Repair, suggesting that while there are areas for refinement, the shop generally maintains a high standard of service.