Family Orthodontics & Oral Surgery

Orthodontist Orthodontics Dental Services

Bestie Business Card

Visit our expert for wisdom teeth extractions and dental implants in Irvine, Fountain Valley, Laguna Beach, Costa Mesa, and Newport Beach. For appointments, give us a phone call right away.

Social Links

Business Hours

Mon: (laborday)9a–5phours
Tue: 9:00am - 5:00pm
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 8:00am - 4:00pm
Sat: 8:00am - 2:00pm
Sun: Closed

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Newport Beach, California, USA

More

Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Family Orthodontics & Oral Surgery's nomination for "BestAround" is a double-edged sword, reflecting both commendable strides in accessibility and the stark realities of navigating healthcare services online. The practice's commitment to WCAG 2.0 AA compliance is a significant step towards inclusivity, suggesting a genuine effort to make essential healthcare accessible to a broader audience, including those with disabilities. This dedication resonates positively, positioning the practice as forward-thinking and socially responsible.

However, the contrasting customer experiences paint a more nuanced picture. While some praise the practice's professionalism, sensitivity in handling complex cases, and commitment to patient care, others are disheartened by unresolved issues, substandard treatment, and allegations of ethical breaches. This dichotomy highlights a critical gap between aspirational goals and actual practice realities, particularly in a field where trust and transparency are paramount. The practice's mixed reviews serve as a stark reminder that achieving "BestAround" accolades requires not just compliance with standards but also unwavering ethical conduct and consistent delivery of high-quality care.

For Family Orthodontics to truly qualify for this prestigious recognition, it must address the concerns raised by dissatisfied patients. This includes enhancing communication, ensuring timely responses, and rigorously vetting all claims of expertise and service quality. The practice's potential lies in transforming its online presence into a model of excellence, where accessibility and ethical integrity go hand in hand, thereby earning not just accolades but also lasting trust and loyalty from its patient base.

About Family Orthodontics & Oral Surgery

Family Orthodontics & Oral Surgery is dedicated to enhancing the accessibility and usability of its online presence, newportbeachorthodontics.com, for all users. The practice adheres strictly to the World Wide Web Consortiums Web Content Accessibility Guidelines 2.0 at Level AA (WCAG 2.0AA), ensuring that their website is inclusive and navigable for individuals with a wide range of disabilities. This commitment reflects a broader mission to democratize access to essential healthcare services, including orthodontic care.

For those encountering technical difficulties on the website, Family Orthodontics provides multiple avenues for support. Patients can reach out via telephone at 3 or email directly, and these methods are designed to be accessible, in compliance with applicable laws. This inclusive approach underscores the practice's dedication to patient care and satisfaction.

Dr. Dean Azzeh, a highly accomplished orthodontist with a robust background, brings a unique blend of clinical expertise and academic achievement to Family Orthodontics. Graduating from Harvard University with a Doctor of Dental Surgery (DDS) degree and earning the prestigious James Shaw award from Harvard School of Dental Medicine, Dr. Azzeh's four-year rigorous training program at the University of Toronto set a high standard for his practice. His extensive experience, including a four-year residency in orthodontics, positions him to offer specialized care, particularly for complex cases such as severe malocclusions and cleft palate issues, which often require multidisciplinary approaches beyond traditional orthodontic treatment.

Category Tags
Orthodontist Orthodontics Dental Services Healthcare Patient Care

What Customers Say

5.0
Rating Based On
914
Official Google Reviews
5
890
4
17
3
2
2
1
1
4

The customer reviews for Family Orthodontics & Oral Surgery present a spectrum of experiences, ranging from highly positive to deeply concerning. On one end, reviews highlight exceptional patient care, professionalism, and successful outcomes, particularly noting the expertise of Dr. Dean and the team's ability to manage complex cases with sensitivity and thoroughness. Customers praise the welcoming atmosphere, cleanliness, and the staff's dedication to ensuring patient comfort and satisfaction throughout the treatment process. The emphasis on clear communication, flexibility in payment options, and the provision of comprehensive aftercare instructions further underscores a commitment to holistic patient care.

Conversely, a significant portion of reviews expresses dissatisfaction, citing issues such as unresolved concerns, substandard treatment quality, and even allegations of dishonesty or manipulation. Complaints range from delayed responses to complaints about the physical effects of treatments, including pain and swelling that did not meet expectations, to more severe concerns about potential malpractice and financial exploitation. These negative experiences highlight the critical importance of transparency, accountability, and adherence to ethical standards in the orthodontic field.

The mixed reviews serve as a crucial reminder for both patients and practitioners of the need for vigilance and critical evaluation of professional services. They underscore the necessity for thorough vetting processes, including references and reviews from multiple sources, before committing to orthodontic treatment. For patients, this means seeking second opinions and ensuring that any practice claims to meet high standards of care and ethical conduct. For practitioners, it emphasizes the importance of maintaining open lines of communication with patients, addressing concerns promptly, and ensuring that all treatments are performed with the highest level of professionalism and care. Ultimately, these reviews reflect the ongoing need for continuous improvement and accountability within the orthodontic community to safeguard patient well-being and trust.