Gilmore Heating, Air and Plumbing

Hvac Contractor Hvac Services Residential Services

Bestie Business Card

Top HVAC repair, installation, and plumbing services in Sacramento Valley. Guaranteed quality workmanship. Book service or get a free quote now!

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Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Antelope, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Gilmore Heating, Air Conditioning, and Plumbing has earned a commendable spot among competitors by securing a nomination for "BestAround," a recognition that speaks volumes about its service quality and customer focus. With over four decades in the business, Gilmore boasts a robust portfolio of services encompassing heating, cooling, and plumbing, catering to both residential and commercial sectors. Their commitment to reliability is evident through competitive pricing, including significant discounts on new HVAC installations and maintenance estimates, alongside special promotions that add value for customers.

The company's 24/7 emergency services and flexible operating hours, including weekend and evening extensions, underscore its dedication to customer convenience. Gilmore's technicians are frequently praised for their professionalism, technical expertise, and personalized service, often going above and beyond to resolve issues efficiently and satisfactorily. This level of attention and care has garnered high customer satisfaction ratings, with many praising the company's thoroughness and responsiveness.

However, while customer experiences are largely positive, there are noted areas for improvement. Some reviews touch on potential communication gaps during maintenance visits and the handling of unexpected issues like water leaks or appliance malfunctions. These feedback points suggest that Gilmore has a strong foundation but could further refine its operational processes and customer communication strategies to enhance its standing as a leading provider in the area, solidifying its "BestAround" nomination through continuous improvement.

About Gilmore Heating, Air and Plumbing

Gilmore Heating, Air Conditioning, and Plumbing stands as a trusted HVAC contractor in the Antelope, California area, with over four decades of experience serving the community. The company offers a comprehensive range of services, including heating, cooling, and plumbing solutions, designed to meet the diverse needs of both residential and commercial clients. With a team of experienced technicians, Gilmore ensures that customers receive reliable and efficient service, from installation and maintenance to emergency repairs.

Their services span a broad spectrum, from installing high-quality HVAC systems that fall within budget to providing critical maintenance like air conditioning and plumbing inspections. The company emphasizes customer satisfaction by offering competitive pricing, including up to $2,500 off a new HVAC system and free AC/furnace estimates. Special promotions, such as the $100 off for water heater installations and the $50 discount on plumbing repairs, further enhance their value proposition.

Gilmore Heating, Air Conditioning, and Plumbing prides itself on its 24/7 emergency services, ensuring that customers can receive immediate assistance whenever needed. The company’s commitment to quality is underscored by its guarantee of professional workmanship that meets manufacturer standards, with additional protections for property damage during installations. Operating hours are flexible, with extended service on weekends and evenings, and a dedicated plan for members to enjoy exclusive discounts and priority service. This comprehensive approach positions Gilmore as a reliable and customer-focused HVAC contractor in the Amador City area.

Category Tags
Hvac Contractor Hvac Services Residential Services Commercial Services Plumbing Services

What Customers Say

4.8
Rating Based On
3,643
Official Google Reviews
5
3360
4
138
3
25
2
22
1
98

Customer experiences with Gilmore Heating, Air and Plumbing are varied, reflecting a range of interactions and outcomes. Many customers highlight exceptional service, noting the company's professionalism, thoroughness, and responsiveness. For instance, several accounts mention the technicians' patience and expertise, particularly in complex or challenging situations, such as diagnosing and fixing intricate HVAC issues or providing detailed explanations during home warranty evaluations. Customers appreciate the personalized attention, from the initial consultation to the final resolution of problems, often praising the company's willingness to go above and beyond to ensure customer satisfaction.

Some reviews emphasize the efficiency and timeliness of service, with customers appreciating how quickly technicians arrived and completed their work. The use of technology, such as AI scheduling systems, is also noted positively, though some have raised concerns about potential issues like scheduling errors or lack of human interaction. Despite these minor criticisms, the overall sentiment is overwhelmingly positive, with customers giving high ratings and expressing a strong desire to recommend Gilmore to others.

However, there are also accounts that highlight areas for improvement, such as communication during maintenance visits, the handling of unexpected issues like water leaks or faulty appliances, and the clarity of cost estimates. These experiences suggest that while Gilmore excels in many aspects of customer service, there is room for the company to enhance its operational processes and customer communication to further solidify its reputation as a top-tier HVAC and plumbing provider.