Flames

Jamaican Restaurant Restaurant Food

Bestie Business Card

Enjoy the rich flavors at Flames, a top Jamaican restaurant in Providence. Try their signature dishes like Jerk Chicken and Oxtails, or indulge in delectable desserts. Perfect for authentic Jamaican cuisine lovers.

Business Hours

Mon: (columbusday)8a–11ph
Tue: 8:00am - 11:00pm
Wed: 8:00am - 11:00pm
Thu: 8:00am - 11:00pm
Fri: 8:00am - 11:00pm
Sat: 8:00am - 11:00pm
Sun: 11:00am - 11:00pm

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About Providence, Rhode Island, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Flames distinguishes itself in Providence's competitive culinary landscape with its authentic Jamaican offerings, particularly tacos, burritos, and pupusas, presented in a dining environment that feels both intimate and culturally immersive. The restaurant's dedication to fresh, locally-sourced ingredients elevates its dishes beyond mere sustenance, offering a genuine taste of Jamaica's culinary heritage. This commitment is further underscored by the family-run atmosphere, which fosters a welcoming and communal vibe, making Flames more than just a meal destination but a cultural experience.

Strategically located in Providence's vibrant food scene, Flames attracts a diverse clientele, from locals craving an authentic taste to tourists seeking a unique culinary adventure. However, the restaurant's success isn't without its challenges. While the menu is praised for its authenticity and flavor, issues with food quality-such as dry meats, overcooked dishes, and inconsistent portion sizes-have marred some dining experiences. Customer service also lags in some reviews, with instances of rudeness or indifference detracting from the overall experience.

Despite these shortcomings, Flames' loyal following speaks volumes about its ability to connect with customers who appreciate its core values. The restaurant's dedication to improvement, as evidenced by its efforts to enhance food quality and service, positions it well for a more polished future. For Flames to truly qualify for the "BestAround" accolade, addressing these persistent issues will be crucial in solidifying its reputation as a standout culinary destination that delivers on its promise of authentic Jamaican flavors.

About Flames

Flames stands out as a unique culinary destination in Providence, Rhode Island, offering an authentic taste of Jamaica through its menu of homemade tacos, burritos, and pupusas. Nestled within the vibrant food truck community, Flames has carved out a niche for itself by providing a dining experience that goes beyond mere sustenance; it's a journey through the flavors and traditions of Jamaica. The restaurant's commitment to using fresh, locally-sourced ingredients ensures that each dish not only meets but exceeds expectations, reflecting the rich culinary heritage of the island in a contemporary setting.

Located in the heart of Providence, Flames benefits from its strategic position, attracting both locals and tourists seeking an authentic Jamaican experience. The family-owned nature of Dinora’s Catering adds a personal touch to the dining experience, with a warm and welcoming atmosphere that fosters a sense of community. This familial approach is evident in the attentive service and the genuine passion for food that permeates every interaction, making Flames more than just a restaurant—it's a gathering place where patrons can savor not only the flavors but also the spirit of Jamaican culture.

While Dinora’s Catering specializes in catering services, its presence in Providence extends beyond event spaces, offering a consistent and reliable option for those looking to bring a taste of Jamaica to their tables at home. The restaurant's menu is designed to cater to a wide range of palates, ensuring that whether it's a casual lunch or a special occasion dinner, Flames delivers a memorable culinary experience. By focusing on authenticity and quality, Flames has established itself as a beloved fixture in the Providence food scene, contributing to the city's growing reputation for diverse and innovative dining options.

Category Tags
Jamaican Restaurant Restaurant Food Culinary Jamaican Cuisine

What Customers Say

4.3
Rating Based On
1,140
Official Google Reviews
5
749
4
208
3
66
2
31
1
86

Customer experiences at Flames reveal a spectrum of satisfaction, with notable highlights and recurring issues. Positive feedback often centers around the authenticity and flavor of Jamaican cuisine, particularly dishes like jerk chicken, curry goat, and oxtail, which are praised for their rich flavors and generous portions. Customers appreciate the friendly service, welcoming atmosphere, and extensive menu offerings that cater to various tastes and dietary preferences.

However, several reviews highlight significant drawbacks. Poor food quality is a common complaint, with issues ranging from dry meats and overcooked dishes to excessive seasoning and incorrect portion sizes. Customer service also receives mixed reviews, with some experiences described as rude or indifferent, detracting from the overall dining experience. Additionally, logistical challenges such as difficult parking and inconsistent pricing have been noted by several patrons.

Despite these issues, Flames maintains a loyal customer base, particularly among those who value authentic Jamaican flavors and are willing to overlook occasional shortcomings. The restaurant's efforts to improve service and address food quality concerns suggest a commitment to enhancing the customer experience, which could potentially mitigate some of the current negative perceptions.