Papa Murphy's | Take 'N' Bake Pizza

Pizza Restaurant Restaurant Food Service

Bestie Business Card

Order online for contactless pick up at Papa Murphy's 210 South Fort Lane in Layton, UT for an easy home-baked meal. Change the way you pizza.

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Business Hours

Mon: 11:00am - 8:00pm
Tue: 11:00am - 8:00pm
Wed: 11:00am - 8:00pm
Thu: 11:00am - 8:00pm
Fri: 11:00am - 9:00pm
Sat: 11:00am - 9:00pm
Sun: 1:00pm - 7:00pm

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About Layton, Utah, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Papa Murphy's | Take 'N' Bake Pizza presents itself as an innovative dining concept, particularly appealing to families seeking convenient, dietary-friendly pizza options. The restaurant's ability to cater to diverse dietary needs through its gluten-free crusts, dairy-free cheese choices, and keto-friendly crusts sets it apart in a competitive market. This inclusivity is further bolstered by its online ordering system and in-store pickup options, making it accessible for a broad customer base.

The restaurant's commitment to quality is evident in the freshness of ingredients and the timely delivery of pizzas, especially when ordered online or through their app. However, the business faces significant challenges that could impact its nomination for "BestAround." Frequent complaints about inaccurate orders, long wait times, and subpar customer service are persistent issues. These problems, coupled with inconsistent service quality across locations, suggest a need for more robust management oversight and training.

Despite these hurdles, Papa Murphy's demonstrates resilience, with some customers continuing to choose it despite past shortcomings. This suggests that while the business has room for improvement, its core offerings and potential for growth in accommodating dietary needs and enhancing service could still qualify it for recognition as a standout "BestAround" candidate. The key will be addressing its current operational issues to fully realize its potential as a family-friendly dining destination.

About Papa Murphy's | Take 'N' Bake Pizza

Papa Murphy's | Take 'N' Bake Pizza is a unique dining concept that caters to families seeking convenient, lifestyle-friendly pizza options. Nestled in Clearfield, Utah, the restaurant offers a diverse menu featuring dairy-free cheese pizza, crustless options for those with keto diets, and gluten-free pizza crusts, all available for online ordering or in-store pickup. This flexibility is particularly appealing to customers with dietary restrictions, as the restaurant's shared kitchen facilities handle both gluten-containing and gluten-free ingredients meticulously to prevent cross-contamination.

The restaurant's commitment to accommodating various dietary needs extends beyond its menu offerings. Udi's certified Gluten-Free crust, available in medium size only, is prepared in a dedicated area to ensure safety for those with celiac disease or gluten sensitivities. Detailed ingredient lists are provided online, allowing customers to make informed choices. Additionally, Papa Murphy's accepts SNAP EBT for both online and in-store purchases, enhancing accessibility for low-income families through its MySLICE Rewards program, which offers exclusive discounts, rewards, and deals.

For those seeking a more personalized experience, Papa Murphy's provides delivery options, with drivers available to deliver orders based on location and driver availability. The restaurant's strategic location in Clearfield makes it an accessible choice for families in the area, while its online presence ensures convenience for customers across a broader geographic region. By combining a diverse menu, dietary inclusivity, and modern ordering methods, Papa Murphy's | Take 'N' Bake Pizza positions itself as a go-to destination for families looking for quality, family-friendly dining experiences.

Category Tags
Pizza Restaurant Restaurant Food Service Dining Establishment Pizza Shop

What Customers Say

4.1
Rating Based On
390
Official Google Reviews
5
243
4
53
3
19
2
30
1
45

Customer experiences at Papa Murphy's | Take 'N' Bake Pizza reveal a mixed bag of satisfaction and disappointment. Positive feedback highlights the quality of the pizzas, the freshness of ingredients, and the friendly service, especially when orders are placed online or through their app. Many customers appreciate the quick turnaround times, particularly for takeout orders, and the variety of toppings available, catering to different preferences. However, several reviews point out recurring issues such as inaccurate orders, long wait times, and poor customer service.

Customers have reported mistakes in order fulfillment, where pizzas were not prepared correctly or arrived late, leading to frustration and dissatisfaction. Additionally, there are complaints about the management's handling of customer complaints, with some accounts suggesting a lack of accountability and training. The inconsistency in service quality across different locations is another concern, with some praising the fast and efficient service while others criticize the overall experience. Despite these issues, the business has shown resilience, with some customers choosing to continue patronizing Papa Murphy's despite past negative experiences, indicating a desire for better service and consistency.