Sila Thai & Sushi Restaurant

Thai Restaurant Restaurant Food Service

Business Hours

Mon: 11a–3p4:30–10p
Tue: 11a–3p4:30–10p
Wed: 11a–3p4:30–10p
Thu: 11a–3p4:30–10p
Fri: 11a–3p4:30–10p
Sat: 3:00pm - 10:00pm
Sun: 3:00pm - 9:00pm

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About Lealman, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Sila Thai & Sushi Restaurant, despite not securing the "BestAround" title, presents itself as a promising contender through its meticulous attention to detail in service and food quality. The restaurant's online ordering system, accessible via their website and Smile Dining platform, caters to a modern clientele seeking convenience while ensuring a seamless ordering experience.

The restaurant's commitment to transparency and data privacy, outlined in their comprehensive privacy policy, builds trust with customers. They collect essential information for transactions and offer opt-in email marketing, demonstrating respect for user preferences. The use of secure payment gateways and robust encryption protocols further solidify their dedication to protecting customer data, a crucial factor in today's digital landscape.

While some reviews mention occasional delays and minor inconsistencies in food quality, the overarching sentiment remains positive. Customers laud the restaurant's authentic Thai cuisine, fresh ingredients, and inviting ambiance, highlighting its potential to attract repeat business and positive word-of-mouth recommendations. The restaurant's focus on freshness and traditional flavors seems to resonate strongly with diners, suggesting it could indeed qualify for "BestAround" recognition if it can consistently deliver on these core strengths while addressing the noted minor shortcomings.

About Sila Thai & Sushi Restaurant

Sila Thai & Sushi, a Thai restaurant located at 3828 49th St N, St. Petersburg, FL 33709, offers an online ordering experience for its Thai cuisine, accessible via their website or through the Smile Dining platform. The restaurant is available for phone orders and online reservations, with current availability indicating that certain items may be out of stock at the time of inquiry. Customers can place orders with a minimum purchase requirement of $0.01, though delivery orders have a lower minimum of $0.00.

The restaurant's privacy policy emphasizes transparency in how it handles personal information. Upon making a purchase, Sila Thai & Sushi collects essential details such as name, address, and email address, as well as IP addresses for browsing data. This information is used to facilitate transactions and improve service, with the option for customers to opt-in for email marketing updates. The policy also outlines the secure handling of credit card information through PCI-DSS compliant systems, ensuring that data is encrypted and stored securely.

Third-party services, including payment gateways, are integral to the transaction process, each adhering to strict privacy standards. However, the restaurant advises customers to review the privacy policies of these third parties, as they may have different data handling practices. The privacy policy also notes that once a customer leaves the Smile Dining platform or is redirected to a third-party site, they are no longer bound by this policy, highlighting the importance of understanding the legal jurisdiction governing data protection.

Security measures are robust, with personal information encrypted using SSL and AES-256 standards, reflecting a commitment to protecting customer data. The privacy policy includes provisions for age verification and outlines the rights of customers to access, correct, or delete their personal information. Contact details for further inquiries or to exercise these rights are provided, ensuring that customers can reach out for assistance with any concerns regarding their order or data privacy.

Category Tags
Thai Restaurant Restaurant Food Service Thai Cuisine Online Ordering

What Customers Say

4.5
Rating Based On
695
Official Google Reviews
5
523
4
97
3
25
2
16
1
34

Customers consistently highlight Sila Thai & Sushi Restaurant's exceptional food quality, particularly its authentic Thai dishes and sushi offerings. Many praise the freshness, flavorful ingredients, and generous portion sizes, with standout mentions of specific dishes like the mussels, duck noodle soup, and various curries. Service is generally described as friendly and attentive, though some reviews note occasional delays or issues with cleanliness.

Several customers appreciate the restaurant's ambiance, noting its inviting decor and quiet atmosphere, especially for dinner.

However, a few complaints revolve around long wait times, particularly for takeout orders, and a few instances of perceived food quality issues, such as overly sweet dishes or inconsistent preparation. Despite these minor drawbacks, the overall sentiment is overwhelmingly positive, with many customers expressing their intent to return and recommending the restaurant, especially for its Thai cuisine and value for money.

The restaurant's commitment to freshness and traditional flavors seems to resonate strongly with diners, positioning it as a standout choice in the area.