Grasshoppers

Landscaper Landscaping Lawn Care

Bestie Business Card

We provide commercial landscaping, design, lawn care, irrigation, and more. Need beautiful landscaping to boost your business? Contact Grasshoppers!

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Grasshoppers Landscaping and Lawn Care, established in 2002, has carved out a niche in Orlando's competitive landscaping market with its comprehensive service offerings and unwavering commitment to excellence. Their portfolio, spanning lawn care, tree and palm maintenance, irrigation systems, and more, positions them as a one-stop solution for both residential and commercial clients. The company's strong local presence and long-standing reputation are bolstered by a robust licensing and insurance framework that assures safety and professionalism, a critical factor in a service industry where trust is paramount.

Customer feedback paints a picture of Grasshoppers as a reliable and responsive business, with many praising their staff's expertise, punctuality, and customer-centric approach. Isaiah Parham's leadership and Sage's project management skills are frequently highlighted, indicating a level of service that meets and often exceeds client expectations. However, the business also faces criticism for occasional delays and communication breakdowns, particularly in scheduling and project timelines, which can lead to dissatisfaction when services are not delivered as anticipated.

Despite these minor shortcomings, Grasshoppers' strengths in service quality, professionalism, and value for money solidify its standing as a contender for the "BestAround" accolade. The company's ability to balance comprehensive service with customer satisfaction, while also demonstrating a willingness to go above and beyond for clients, suggests that with continued focus on transparent communication and scheduling reliability, Grasshoppers could further cement its reputation as a premier landscaping provider in Orlando.

About Grasshoppers

Grasshoppers Landscaping and Lawn Care, established in 2002, stands out as a premier residential and commercial landscaping and lawn care service in Orlando, Florida. With a strong local roots and a commitment to excellence since its inception, the company prides itself on offering top-tier services that transform outdoor spaces into five-star experiences. Their extensive portfolio includes lawn maintenance, fertilization, irrigation maintenance, enhancements and remedial work, tree and palm care, landscaping lighting, mulching, landscape design, tree care and removal, rockscaping, irrigation system installation, and landscape drainage.

What sets Grasshoppers apart is their comprehensive licensing and insurance, ensuring that every job is performed safely and professionally. The company’s dedication to professionalism, customer service, and transparency is evident in their business practices, from the moment a potential client submits their inquiry to the final follow-up call. During regular business hours (Monday to Friday, 8:00 AM to 5:00 PM), they offer prompt and reliable service, with out-of-office responses for after-hours calls that will be addressed the next business day.

Grasshoppers emphasizes its commitment to delivering superior customer service across all aspects of their business. Their services are tailored to meet the unique needs of both residential and commercial clients, ensuring that every project is handled with the utmost care and attention to detail. Whether it’s a small residential yard or a large commercial landscape, Grasshoppers aims to exceed client expectations and build lasting relationships based on trust and quality. For those seeking a reliable, professional, and comprehensive landscaping solution in Orlando, Grasshoppers Landscaping and Lawn Care is the trusted choice.

Category Tags
Landscaper Landscaping Lawn Care Commercial Services Outdoor Maintenance

What Customers Say

4.7
Rating Based On
71
Official Google Reviews
5
63
4
2
3
0
2
2
1
4

Customer experiences for Grasshoppers Landscaping, while varied, generally reflect a high level of satisfaction with professional service and quality work, though there are notable exceptions. Many customers highlight the company's responsiveness, punctuality, and the knowledgeable expertise of their staff, particularly in addressing specific needs and concerns. For instance, customers have praised Isaiah Parham for his professionalism and leadership, as well as Sage for his customer management skills and attention to detail in projects ranging from tree removal to irrigation system installations.

However, a few experiences stand out more critically. One customer faced significant delays and communication issues, leading to frustration and dissatisfaction with the scheduling process. Another had a negative experience due to a lack of clear communication regarding project timelines and the inability to secure a date for their scheduled service, which ultimately led to a poor outcome. These instances underscore the importance of transparent communication and reliable scheduling in maintaining customer satisfaction.

Despite these challenges, Grasshoppers has received positive reviews for its value for money, especially when compared to other local landscaping services. Customers appreciate the company's willingness to go above and beyond, such as Sage's proactive approach in finding solutions and his ability to work with clients to ensure their needs are met. The company's commitment to professionalism, quality, and customer service is evident in these positive experiences, making it a preferred choice for many homeowners and businesses in the area.

However, the mixed reviews also highlight areas for improvement, particularly in ensuring consistent communication and managing customer expectations regarding scheduling and project timelines. Addressing these issues could further enhance Grasshoppers' reputation and customer satisfaction levels. Overall, while not all experiences are uniformly positive, the company's strengths in service quality and professionalism continue to earn it a strong recommendation from satisfied customers.