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Burlington Inglewood is your all-in-one stop for discounts on top quality brands and sensational styles for your entire family and home at up to 60% off other retailers' prices every day.
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DirectionsAbout Inglewood, California, USA
MoreThe city's economy is evolving, transitioning from historical industries like aerospace and manufacturing to entertainment, hospitality, and retail. Key attractions include the Kia Forum, Hollywood Park Casino, and various parks, along with annual events like the Inglewood Renaissance Festival that celebrate local heritage. Major employers span sports, gaming, and retail sectors, while initiatives by organizations such as the Inglewood Economic Development Corporation support business growth. Transportation is facilitated through major highways, public transit lines, and proximity to Los Angeles International Airport. Despite facing challenges in crime rates, there are ongoing efforts to enhance community safety. The climate features warm days and mild evenings typical of Southern California, contributing to a lifestyle enriched with diverse dining options, shopping centers, and recreational activities that capture the essence of Inglewood's evolving landscape.
Nominated for BestAround
Burlington presents itself as a compelling contender for the "BestAround" designation, anchored by its unparalleled discount offerings - up to 60% off a vast array of products, from apparel to household goods. This value proposition undoubtedly attracts a significant customer base, particularly those prioritizing budget-conscious shopping. The store's strategic presence across multiple locations further solidifies its accessibility and convenience.
However, the "BestAround" accolade hinges on more than just price. Burlington's success seems to rest heavily on its customer satisfaction strategy, evidenced by email sign-ups for deals, a robust rewards program through its credit card, and a variety of payment options. These elements contribute to a positive shopping experience, though not without its shortcomings.
Customer reviews paint a mixed picture. While many appreciate the store's selection, helpful staff, and seasonal clearance sales, others criticize long wait times, unsatisfactory service from some employees, and even aggressive security practices. This disparity highlights the need for Burlington to address these issues through improved staff training, optimized operations, and potentially, a more streamlined customer flow. The key to achieving "BestAround" status lies in Burlington's ability to harmonize its value proposition with a consistently positive customer experience, transforming potential pain points into opportunities for loyalty and advocacy.
About Burlington
Burlington, located in Inglewood, CA, is a prominent discount retailer known for offering WOW (Wonderful Offers) deals on a wide array of products, including top-tier clothing brands and essential household items. The store, with its multiple locations across different cities such as Hawthorne and Compton, prides itself on providing customers with significant discounts—up to 60% off other retailers' prices—on everything from fashionable apparel for women, men, kids, and babies to beauty products, shoes, accessories, and home décor. This makes Burlington an attractive destination for budget-conscious shoppers seeking quality at reduced prices.
Beyond its extensive product range, Burlington emphasizes customer satisfaction as its primary business reward. The store's commitment to offering discounts extends to various promotional offers, such as sign-up incentives for email newsletters that keep customers informed about the latest deals. Additionally, Burlington provides a convenient way for customers to earn rewards through its credit card program, allowing them to accumulate 5% back on every purchase made with a Burlington Credit Card, which can be used for both in-store and online transactions.
To enhance the shopping experience, Burlington offers a variety of payment options, including the option to sign up for email notifications to stay updated on the latest WOW deals. The store also features a Summer Clearance section, where weekly markdowns are available, making it an ideal spot for families and individuals looking to clear out seasonal wardrobes or find last-minute deals. With its strategic location and comprehensive product offerings, Burlington stands out as a go-to destination for those seeking value and style in their everyday shopping needs.
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What Customers Say
1,205
Official Google Reviews
The reviews for Burlington reveal a wide spectrum of customer experiences, ranging from highly positive to extremely negative. Some customers praised the store for its excellent selection, friendly and helpful staff, and organized layout, highlighting the quality of products and the welcoming atmosphere. These reviews often emphasized the store's ability to cater to diverse customer needs, from children's clothing to home furnishings, and noted the reasonable prices as a significant plus.
Conversely, other reviews painted a starkly different picture, focusing on issues such as long wait times, rude or unprofessional staff, and poor customer service. Customers reported feeling ignored, overcharged, and even physically uncomfortable due to long lines and unsatisfactory treatment by employees. Some reviews specifically mentioned security guards who followed customers, called the police, or exhibited aggressive behavior, which added to their negative experiences.
A few reviews noted specific areas of improvement, such as the need for more cashiers, better organization of sections, and clearer signage. Despite these criticisms, there were also mentions of loyal customers who consistently had positive experiences, suggesting that while Burlington faces challenges, it also has strengths that can be addressed with targeted improvements. Overall, the reviews underscore the importance of balancing customer satisfaction with operational efficiency and employee training to create a positive shopping environment.