Veterinary Emergency Group

Emergency Veterinarian Service Emergency Veterinary Services Pet Emergency Care

Bestie Business Card

VEG Franklin offers 24 hour emergency vet and urgent pet care in Franklin, TN. Call to speak directly with a doctor or walk in 24/7, no appointment needed.

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Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Franklin, Tennessee, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

VEG ER for Pets presents itself as a standout emergency veterinary service in Franklin, Tennessee, deserving consideration for the "BestAround" accreditation. Its 24/7 availability caters to immediate needs, a critical factor for pet owners facing unforeseen emergencies. The clinic's commitment to accessibility is evident in its open floor plan and pet-parent participation, fostering a sense of community and trust.

The veterinary team at VEG ER for Pets, led by experienced professionals like Dr. Wells, delivers exceptional care. Their dedication extends beyond clinical expertise, with initiatives like the VEG Blood Bank showcasing their commitment to community support and resource sharing within the veterinary field. This blend of clinical excellence and community engagement is a key differentiator.

Perhaps most compelling is the patient-centric approach that permeates every aspect of VEG ER for Pets' operations. Customers consistently praise the compassionate and professional demeanor of the staff, highlighting their ability to remain calm under pressure and provide personalized care. This focus on clear communication, informed decision-making, and owner involvement solidifies VEG ER for Pets' position as a highly recommended choice, offering not just emergency services but a truly supportive experience for pet owners.

About Veterinary Emergency Group

VEG ER for Pets, located in Franklin, Tennessee, stands as a beacon of 24/7 emergency veterinary care for pets and their owners. The facility offers a comprehensive range of medical services, including urgent care for a variety of conditions, from minor injuries to complex surgeries, and extends its expertise to exotic animals like avians and exotics. What sets VEG apart is its commitment to accessibility and community engagement; the hospital features an open floor plan, pet-parent participation, and an emergency-focused team ready to handle any situation.

The team at VEG ER for Pets is comprised of experienced veterinarians, including Dr. Wells, a seasoned professional with prior experience in family practices and specialty emergency care in Nashville. Dr. Wells brings a deep passion for nutrition, emergency medicine, and internal medicine, complemented by the presence of dedicated veterinary nurses and leadership that ensures high standards of care. The facility is strategically located near major cities like Brentwood, Columbia, LaVergne, and Smyrna, making it easily accessible to pet owners in the region.

Beyond its clinical excellence, VEG ER for Pets is committed to giving back to the community. The hospital operates as a VEG Blood Bank, providing critical blood donations for canine transfusions, which can be used at other VEG hospitals or shared with local veterinarians. This initiative underscores the organization's dedication to not only saving lives but also supporting the broader veterinary community. For those interested in contributing, the facility offers opportunities to become a blood donor for their pets, fostering a deeper connection between the clinic and its clientele.

For pet owners seeking immediate and compassionate care, VEG ER for Pets offers a 24/7 emergency service without the need for appointments. The hospital's approach to patient care is centered on comfort and communication, with veterinarians sitting alongside pets to provide reassurance and detailed explanations of treatment plans. Whether it's addressing common concerns or handling life-threatening situations, VEG ER for Pets ensures that pet owners are always involved and informed throughout their pet's emergency journey.

Category Tags
Emergency Veterinarian Service Emergency Veterinary Services Pet Emergency Care Veterinary Urgent Care 24-hour Veterinary Emergency

What Customers Say

4.8
Rating Based On
310
Official Google Reviews
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Customers consistently highlight the exceptional compassion and professionalism of the veterinary staff at Veterinary Emergency Group (VEG). Their immediate responsiveness, even in high-pressure situations, is a recurring theme, with many praising the team's ability to remain calm and reassuring for both pets and owners. The level of personalized care, from addressing specific pet needs like dietary concerns (e.g., the rabbit with corn cob) to providing comfort during difficult procedures (like the surgery on Lucy's pancreatitis), is frequently noted.

Several accounts emphasize the staff's willingness to go above and beyond, offering solutions that owners might not have considered, such as discounts, flexible scheduling, and even arranging for pet transport when needed. The open floor plan and welcoming environment are also mentioned positively, contributing to a sense of safety and trust.

Perhaps most importantly, customers express gratitude for the clear communication and informed decision-making facilitated by the staff. They appreciate the detailed explanations, the involvement of owners in treatment plans, and the overall sense of being treated as partners in their pet's care rather than just patients. This combination of compassionate care, practical solutions, and effective communication solidifies VEG's position as a highly recommended choice for pet owners facing emergency veterinary needs.