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Berwyn, IL Pediatrician & family doctor, Primary Care Associates specializes in pediatric medicine for a child's physical, emotional and developmental health.
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DirectionsAbout Berwyn, Illinois, USA
MoreBerwyn offers numerous points of interest such as the historic Berwyn Theatre, a restored Art Deco movie palace now serving as a cultural hub. The Polish & Italian Festival draws regional attention, while parks like Windsor Park and Ridgeland Park cater to outdoor enthusiasts. The Cermak Fresh Market is renowned for its variety of international foods, attracting both residents and visitors alike. Economically, Berwyn supports retail, service, and light industrial businesses with major employers including the market itself and several healthcare facilities. Transportation is facilitated by highways like I-290 and I-55, along with Metra rail and Pace bus services connecting to Chicago. Community resources include public schools, the Berwyn Public Library, MacNeal Hospital, and numerous recreational facilities. The city's climate features warm summers and cold winters typical of the Midwest, while its cultural charm is reflected in a diverse culinary scene and historic architecture, offering residents and visitors an engaging blend of tradition and modernity.
Nominated for BestAround
Primary Care Associates (PCA) stands out in the local healthcare landscape for its comprehensive approach to Family Medicine and Pediatrics, backed by a team of six highly qualified physicians, each with specialized expertise. The practice's commitment to accessibility and quality care is evident through its extended hours, flexible scheduling, and HIPAA-compliant WebPortal, which facilitate seamless patient communication and convenience. Customers frequently praise the compassionate and thorough care provided by the doctors, noting their attentiveness, ability to explain complex medical information clearly, and personalized approach to treatment. The practice's emphasis on patient education and involvement in decision-making further enhances patient satisfaction, creating a trusting and supportive environment.
The physical environment of PCA also contributes significantly to the positive customer experience, with cleanliness and comfort being frequently highlighted. The welcoming reception staff and efficient scheduling processes add to the sense of value and reliability, making it a preferred choice for families in Berwyn. While customer reviews do not explicitly mention the "BestAround" accreditation, PCA's holistic approach to healthcare-combining medical excellence with patient-centered services-positions it well to qualify for such recognition. The practice's dedication to board certification and specialized care ensures that patients receive the highest standard of care, further solidifying its reputation as a trusted and respected healthcare provider in the community.
About Primary Care Associates
Primary Care Associates (PCA) is a comprehensive healthcare provider based in Berwyn, Illinois, specializing in Family Medicine and Pediatrics. The practice offers a wide range of services aimed at providing accessible and high-quality care for both adults and children, making it a trusted choice for families in the region. One notable update to the local infrastructure is the revised parking regulations on Windsor Avenue, which now require payment at the meter box for parking along the metro side, with additional options for parking directly in front of the building and on Grove Street within the office structure. This change aims to streamline traffic flow and reduce congestion.
The practice is staffed by a team of six highly qualified physicians, each bringing unique expertise to patient care. Dr. Brad Wainer, a Board Certified in Family Medicine since 1986, leads the practice and has a strong background in addiction medicine. Dr. Nejat Destani, Dr. Michael Gershberg, Dr. Matthew Hsieh, and Dr. Nadia Momin are also board-certified specialists in their respective fields, ensuring that patients receive specialized care. Dr. Punya Narain, joined in 2025, brings a fresh perspective with her background in medicine from Florida and her commitment to family-centered care.
PCA is committed to making healthcare convenient and accessible for its patients. The practice offers extended office hours, typically from 8:00 am to 4:00 pm on weekdays and 8:00 am to 1:00 pm on weekends, with additional hours on Saturdays. This flexibility caters to the diverse needs of families and professionals alike. Patients can easily schedule their first visit by calling the office, and current patients can use the HIPAA-compliant WebPortal for seamless communication with their healthcare providers.
The practice's commitment to patient education and support is evident in its comprehensive website, which provides detailed information about its providers, services, and payment policies. This transparency helps build trust and ensures that patients are well-informed about their healthcare options. Dr. Leffel, a licensed psychologist with nearly 15 years of experience, adds another layer of support through the practice's mental health services, available to complement medical care.
PCA's location in Berwyn, a city with strong community ties and a growing population, positions it as a vital resource for the local population. The practice's dedication to board certification, extended hours, and patient-centered care underscores its role as a leading healthcare provider in the region. Whether it's addressing the health needs of newborns or geriatric patients, PCA is committed to delivering exceptional care and support to its community.
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What Customers Say
1,025
Official Google Reviews
Customers consistently highlight Primary Care Associates for its exceptional patient care, emphasizing the compassionate and thorough approach of its doctors. Many appreciate the friendly and attentive reception staff, noting that they make patients feel welcome and valued from the moment they arrive. The practice is frequently praised for its efficient scheduling and communication, with patients often reporting minimal wait times despite longer appointments. Several reviews specifically commend the doctors' ability to listen attentively, answer complex questions, and provide personalized care, creating a sense of trust and family-like support.
The practice's commitment to patient education and involvement in treatment decisions is another common theme. Patients frequently mention that their doctors take the time to explain medical conditions and treatment options clearly, empowering them to make informed choices about their health. The cleanliness and comfort of the facility are also noted positively by many, contributing to a pleasant overall experience.
Additionally, the practice's responsiveness to patient needs, such as providing timely referrals and accommodating special requests, is highlighted as a significant strength. The staff's professionalism and dedication to maintaining high standards of care are repeatedly mentioned, reinforcing the practice's reputation as a reliable and caring healthcare provider. Overall, the customer experiences reflect a deep satisfaction with the comprehensive and empathetic care offered by Primary Care Associates.