Newport Smiles

Dentist Dental Practice Cosmetic Dentistry

Bestie Business Card

Newport Smiles offers comfortable and comprehensive dental care in Newport Beach, CA.

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Business Hours

Mon: (laborday)9a–6phours
Tue: 9:00am - 6:00pm
Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm
Fri: 9:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Newport Beach, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Newport Smiles distinguishes itself in the competitive landscape of Newport Beach's dental practices through its unwavering commitment to exceptional patient care, particularly highlighted by its front office staff. Dr. Aarti Puri and her team, including key figures like Misty, Josh, and Dr. Jay, are lauded for their expertise, compassionate approach, and dedication to making dental visits enjoyable and stress-free. This stands out in an industry where patient anxiety often plagues even the most skilled practitioners.

The practice's success seems to hinge on its ability to foster genuine connections with patients, going beyond clinical service to build trust and understanding. Reviews consistently praise the staff's responsiveness, patience, and proactive problem-solving, especially regarding insurance issues and complex procedures. This personalized attention creates a welcoming environment that encourages patient loyalty and positive word-of-mouth referrals. While some minor operational hiccups are noted, they pale in comparison to the overwhelmingly positive feedback surrounding the front office's service, solidifying Newport Smiles' claim for "BestAround" recognition.

In essence, Newport Smiles' success lies not just in its dental expertise but in its human touch. By prioritizing patient comfort and communication, the practice cultivates a loyal patient base that values their holistic approach to dental care, making Newport Smiles a compelling choice for those seeking a truly patient-centric experience.

About Newport Smiles

Newport Smiles, a dental practice located in Newport Beach, CA, is dedicated to providing high-quality cosmetic and general dental care with a focus on creating beautiful, healthy smiles. The practice, staffed by an experienced and welcoming team of professionals, emphasizes patient comfort and satisfaction, ensuring that both new and existing patients feel at home from the moment they step through its doors. With a commitment to transparency and clear communication, Newport Smiles offers a range of services designed to meet all dental care needs under one roof, making it convenient for patients from nearby areas like Huntington Beach, Costa Mesa, and Santa Ana.

The practice's team, led by Dr. Aarti Puri, a UCLA graduate with extensive experience in sedation dentistry since 2013, is renowned for its expertise and compassionate approach. Dr. Puri, who has been serving Orange County for over a decade, brings a wealth of knowledge and a dedication to patient care that sets Newport Smiles apart. The practice offers comprehensive services, including routine dental cleanings, sophisticated dental implants, cosmetic dentistry, general dentistry, emergency care, pain-free dentistry, and sedation options, ensuring that every patient receives personalized attention and the best possible outcomes.

Newport Smiles is committed to making dental care accessible and enjoyable for all. The practice's modern, friendly, and welcoming environment is designed to alleviate any anxiety patients might have about dental visits. With multiple appointment slots available through their website, patients can easily schedule consultations and appointments, whether they are new to the area or returning for ongoing care. By offering a blend of traditional and innovative dental services, Newport Smiles aims to deliver not just dental care, but a holistic experience that enhances the patient's overall well-being.

Category Tags
Dentist Dental Practice Cosmetic Dentistry General Dentistry Oral Health Services

What Customers Say

4.7
Rating Based On
243
Official Google Reviews
5
224
4
3
3
1
2
3
1
12

The reviews from Newport Smiles consistently highlight a strong emphasis on exceptional customer service, particularly from the front desk staff, which stands out as a key differentiator for many customers. While some reviews mention specific positive experiences with dental treatments and procedures, a recurring theme across multiple accounts is the warmth, attentiveness, and professionalism of the front office team, especially Misty, Josh, and Dr. Jay. These individuals are often praised for their ability to make patients feel at ease, even those who are typically anxious about dental visits.

Several reviewers note that the staff's responsiveness and willingness to go above and beyond to ensure patient comfort and satisfaction are noteworthy. For instance, one customer mentions the front desk staff's proactive approach in managing insurance issues, which significantly alleviated their concerns. Another reviewer emphasizes how the team's clear communication and thorough explanations helped demystify dental procedures for them, making them feel more in control and less anxious.

Additionally, the reviews indicate that the staff's dedication to patient care extends beyond just the clinical aspects of dentistry. There are comments about the staff's kindness, patience, and genuine care for their patients' well-being, which contribute to a positive overall experience. This is particularly evident in reviews where patients describe feeling valued and respected, leading to a stronger likelihood of returning and recommending the practice to others.

While some reviews touch on specific incidents or minor issues, such as scheduling mishaps or overcharging, these are often overshadowed by the overwhelmingly positive feedback regarding the front office team's service. The consistent praise for the staff suggests that Newport Smiles has cultivated a culture of exceptional customer service that resonates deeply with its patients, making it a standout choice in the local dental community.