Bestie Business Card
Find your perfect mattress in one of our 60 retail locations or shop online. Sleep excellence since 1957. Ortho Mattress, Inc.
Business Hours
Local Map
DirectionsAbout Hawthorne, California, USA
MoreThe city boasts several points of interest, from aviation ties with LAX to recreational areas like Arthur J. Storz Park and Hawthorne Performance Park, which hosts community events. Economically, aerospace and defense industries play a vital role alongside logistics and retail businesses supported by the proximity to major transport hubs like LAX. Residents benefit from robust community resources including schools, libraries, healthcare facilities, and parks, while being well-connected via highways and public transit systems.
Safety remains a concern with crime rates above national averages, but efforts are made by local law enforcement to enhance security. The Mediterranean climate offers warm summers and mild winters, contributing to the city's appeal. A wide range of amenities such as diverse dining options, shopping centers like the South Bay Galleria, and cultural activities make Hawthorne an engaging place for both residents and visitors alike. This dynamic environment underscores its unique position as a place that values history while fostering community growth and economic development.
Nominated for BestAround
Ortho Mattress, a bedrooms furniture store with roots stretching back to 1957, has earned a nomination for "BestAround" through its impressive blend of heritage, customer-centric policies, and strategic modernization. The company's extensive network of 60 retail locations across Southern California provides unparalleled accessibility, while its online presence, enhanced by Walmart+ benefits like free delivery and hassle-free returns, caters to a broad customer base seeking convenience.
A key strength lies in Ortho Mattress's commitment to quality and customer service, exemplified by the knowledgeable and patient staff who provide personalized advice and flexible options like the 100-night trial, fostering a sense of trust and reliability. The store's dedication to local manufacturing, with its Phoenix factory producing high-quality mattresses, adds a unique selling point, appealing to consumers who value both craftsmanship and community support.
Customers consistently praise Ortho Mattress for its exceptional service, highlighting the store's willingness to go the extra mile and its user-friendly online platform. The wide variety of mattress options, catering to diverse needs and budgets, further solidifies its position as a top choice. While the consistent positive feedback on customer service and product quality is undeniable, Ortho Mattress's ability to seamlessly integrate tradition with modern convenience likely contributes significantly to its "BestAround" nomination, positioning it as a leader in the competitive mattress retail landscape.
About Ortho Mattress
Ortho Mattress, a bedrooms furniture store with a rich history dating back to 1957, offers a comprehensive range of high-quality mattresses through its extensive network of 60 retail locations across Southern California. The company prides itself on providing exceptional customer service and sleep excellence, leveraging its legacy to deliver products that have been trusted for decades. For consumers seeking competitive pricing, Ortho Mattress stands out with its commitment to offering every-day low prices, a benefit enhanced by membership in Walmart+, which provides free delivery from participating stores and shipping-free returns.
In addition to its robust physical presence, Ortho Mattress has embraced the digital marketplace, making it convenient for customers to shop online. The website, www.orthomattress.com, ensures that users can find their ideal mattress at competitive prices, with a 100-night sleep trial that allows customers to experience the quality of Ortho mattresses before committing. The store's commitment to customer satisfaction is further underscored by its best-in-class warranty and family-friendly features, including adjustable and innerspring options in various firmness levels, catering to diverse needs and preferences.
Ortho Mattress's dedication to local manufacturing, with its Phoenix factory producing luxury firm mattresses, adds a unique value proposition that sets it apart from competitors. By offering factory-direct prices and emphasizing local craftsmanship, the company not only ensures product quality but also supports the Southern California community. For those seeking the best in-bed mattress experience, Ortho Mattress's blend of tradition, innovation, and customer-centric policies makes it a standout choice in the industry.
Category Tags
What Customers Say
60
Official Google Reviews
Customers consistently highlight Ortho Mattress as a standout choice for their mattress shopping needs, praising the exceptional customer service provided by staff members such as Paul, Donna, Josh, and Kiki. Many reviews emphasize the knowledgeable and patient nature of these employees, noting that they went above and beyond to ensure customers found the perfect mattress, often without feeling pressured or sales-y. The store's ability to offer personalized recommendations, detailed explanations about different mattress types, and assistance in navigating budget constraints is frequently mentioned as a key factor in positive experiences.
Several reviews specifically mention the store's flexibility, such as Donna's offer of a 100-day trial period without restocking fees, which significantly enhanced customer satisfaction. The ease of the purchasing process, from initial consultations to final delivery, is another common theme, with customers appreciating the convenience and professionalism of the sales associates. The store's cleanliness and convenient location are also frequently cited as positive attributes.
Additionally, the variety of options available, including different materials and price ranges, is highlighted as a benefit that caters to a wide range of customer needs. The overall sentiment is one of trust and confidence in Ortho Mattress, with customers expressing a willingness to return and recommend the store to others, underscoring the value they place on the exceptional service they receive.