Delta Auto Body & Sales

Auto Body Shop Auto Repair Shop Auto Sales

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The Pontarelli family founded and has continued to own Delta Auto Body for over 40 years. The second generation has now come...

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Business Hours

Mon: (columbusday)8a–4pho
Tue: 8:00am - 4:00pm
Wed: 8:00am - 4:00pm
Thu: 8:00am - 4:00pm
Fri: 8:00am - 4:00pm
Sat: Closed
Sun: Closed

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About Cranston, Rhode Island, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Delta Auto Body & Sales stands out as a distinguished auto repair and sales enterprise in Cranston, Rhode Island, with a legacy spanning over four decades. Founded by the Pontarelli family in 1977, the business has evolved into a trusted pillar of the local automotive community, known for its unwavering commitment to quality and customer satisfaction. The company's success is rooted in its experienced workforce, comprising over 100 seasoned professionals who maintain a high standard of expertise through continuous training and the use of cutting-edge technology. This blend of tradition and innovation is a key factor in their ability to deliver comprehensive services, from routine repairs to complex emergency situations, all while ensuring a seamless and stress-free experience for customers.

The staff at Delta Auto Body, particularly the team members Juliana, Dave, and Missy, are frequently lauded for their exceptional service and dedication. Their ability to handle intricate repairs with care, coupled with clear communication and personalized attention, sets them apart and fosters strong customer loyalty. The efficient handling of insurance claims and transparent pricing further enhance the customer experience, making Delta Auto Body a preferred choice for many. The shop's commitment to fairness and reliability is evident in its consistent high ratings, which reflect a deep-seated focus on customer satisfaction and value.

In summary, Delta Auto Body & Sales qualifies for the "BestAround" designation due to its exceptional service, professional expertise, and unwavering dedication to customer needs. The combination of a skilled, experienced team, comprehensive service offerings, and transparent business practices positions the shop as a leader in the local auto repair industry. Their ability to provide reliable, high-quality service at fair prices makes them a standout choice for both routine maintenance and emergency repairs, solidifying their reputation as a trusted and dependable automotive partner.

About Delta Auto Body & Sales

Delta Auto Body & Sales, a distinguished auto repair and sales enterprise in Cranston, Rhode Island, has established itself as a trusted name in the community over four decades. Founded by the Pontarelli family in 1977, the business has grown from its humble beginnings to become a cornerstone of local automotive care, boasting a legacy of quality and customer satisfaction that spans over 40 years. The company's commitment to excellence is evident in its guarantee of quality repairs, a promise that has been upheld since its inception.

Delta Auto Body prides itself on its experienced team, comprising more than 100 seasoned professionals who bring a wealth of knowledge and expertise to every repair job. These skilled technicians utilize the latest technology and undergo continuous training to ensure that each vehicle receives the highest standard of care. The second generation of the Pontarelli family has further solidified the company's reputation, bringing fresh perspectives and a dedication to innovation.

A key differentiator for Delta Auto Body is its comprehensive service offerings, which include 24/7 auto body repair, towing services, rental vehicle options, and a dedicated claims process that ensures customers are fully supported from start to finish. The company's attention to detail and customer-centric approach have earned it a loyal clientele, with many customers returning for multiple repairs over the years. Delta Auto Body’s commitment to making the repair process seamless and stress-free is reflected in its transparent communication and the convenience of its services, including the option for customers to have their vehicles towed or transported by Delta Rental when needed.

For those facing the challenges of a car accident, Delta Auto Body offers additional support through its Delta Auto Body Rental service, providing a fleet of rental vehicles to ensure minimal disruption to daily life. The company’s extensive range of services, from collision repair to electrical and mechanical maintenance, underscores its role as a one-stop shop for all automotive needs. Whether it’s a routine repair or an emergency situation, Delta Auto Body and Delta Rental are dedicated to providing reliable, high-quality service that puts customer satisfaction at the forefront.

Category Tags
Auto Body Shop Auto Repair Shop Auto Sales Automotive Services Body Repair

What Customers Say

4.8
Rating Based On
62
Official Google Reviews
5
58
4
2
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Customers at Delta Auto Body & Sales consistently highlight the exceptional service and professionalism they receive. Many reviews emphasize the team's ability to handle complex situations with care, explaining processes clearly and ensuring customer satisfaction throughout the repair process.

Several reviewers specifically mention the helpfulness of staff like Juliana, Dave, and Missy, who go above and beyond to address concerns and provide personalized attention. The use of insurance companies smoothly and efficiently is also frequently praised, showcasing the shop's organizational skills.

A recurring theme is the fair pricing and transparent communication. Customers appreciate detailed estimates, adherence to budgets, and clear explanations of costs. Some even express a willingness to refer friends and family due to the positive experience.

Overall, Delta Auto Body consistently receives high ratings for its customer service, quality workmanship, and reliability. These reviews paint a picture of a trustworthy and dedicated auto repair shop that prioritizes customer satisfaction above all else.