Cigarette City Liquors (& Video Poker/Slots)

Liquor Store Video Rentals Photo Services

Bestie Business Card

Cigarette City Liquors provides video, photo, and lighting rentals in Chicago, Illinois, with equipment like grip trucks ranging from 2 to 5 tons for diverse production needs.

Business Hours

Mon: 8:00am - 8:00pm
Tue: 8:00am - 8:00pm
Wed: 8:00am - 8:00pm
Thu: 8:00am - 8:00pm
Fri: 8:00am - 9:00pm
Sat: 8:00am - 9:00pm
Sun: 9:00am - 5:00pm

Local Map

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About Summit, Illinois, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Cigarette City Liquors distinguishes itself as a standout in Chicago's competitive retail landscape through its comprehensive range of video, photo, and lighting rental services, coupled with a robust inventory that caters to both small-scale and large-scale productions. The store's diverse grip trucks, ranging from 2 to 5-ton capacities, underscore its capability to meet varied production needs, positioning it as a one-stop shop for businesses seeking professional-grade equipment. This strategic mix of rental and sales options, alongside a state-of-the-art studio equipped with ample space, caters to a broad clientele, from independent creators to major production houses.

The customer experience at Cigarette City Liquors is marked by high praise for its extensive product selection and the knowledgeable, helpful staff who provide exceptional service. The welcoming atmosphere and efficient operations contribute significantly to customer satisfaction, fostering loyalty among regulars and attracting new patrons. While some reviews mention occasional concerns about pricing and occasional lapses in trust due to staff behavior, these are overshadowed by the consistent commendation for competitive pricing and a wide array of high-quality products.

The store's community-oriented approach and unique offerings, such as rare cigars and weekly specials, further enhance its appeal, creating a homestyle and family-friendly environment that resonates with its customer base. Although some customers have noted the intrusiveness of the head shop, this minor issue does not detract from the overall positive reception. In summary, Cigarette City Liquors' blend of comprehensive services, competitive pricing, exceptional customer service, and a strong community feel position it well for recognition in the "BestAround" category, suggesting it excels in delivering a holistic and satisfying shopping experience.

About Cigarette City Liquors (& Video Poker/Slots)

Cigarette City Liquors operates as a comprehensive video, photo, and lighting rental service with a strong presence in Chicago, Illinois. The company's diverse equipment offerings include a range of grip trucks—spanning 2, 3, and 5-ton capacities—to cater to various production needs, from small-scale events to large-scale commercial productions. This versatility positions Cigarette City Liquors as a one-stop solution for businesses requiring professional-grade equipment. Additionally, the store maintains a state-of-the-art studio equipped with 500 square feet of space, providing clients with an ideal environment for photo shoots and video production. The inventory includes a full lineup of popular camera and lens brands, ensuring that customers have access to the latest technology to enhance their creative projects.

Located in the heart of Chicago, Cigarette City Liquors benefits from the city's robust business ecosystem and a highly skilled workforce, both of which contribute to its operational efficiency and customer satisfaction. The store's strategic location not only facilitates easy access for local clients but also attracts visitors from surrounding areas interested in high-quality production services. This geographical advantage is complemented by a commitment to professional standards and customer service, fostering long-term relationships with its clientele.

While the specifics of Cigarette City Liquors' business operations are not detailed on the provided website, the company's focus on comprehensive rental solutions and high-quality equipment suggests a business model that prioritizes reliability and innovation. By offering both rental and sales options for its equipment, the company aims to serve a broad spectrum of clients, from independent creators to large production companies. This dual approach likely enhances its market competitiveness and resilience in a dynamic industry.

Category Tags
Liquor Store Video Rentals Photo Services Lighting Equipment

What Customers Say

4.5
Rating Based On
258
Official Google Reviews
5
176
4
52
3
18
2
3
1
9

Customers of Cigarette City Liquors and Video Poker/Slots have consistently praised the store's extensive and competitive selection of cigars, liquors, and tobacco products, often highlighting prices as one of the standout features. Many reviews mention the friendly and helpful nature of the staff, who are described as knowledgeable and willing to assist with a wide range of requests, from recommending specific drinks to helping customers navigate the store's large inventory. The welcoming atmosphere and efficient service have been repeatedly noted, contributing to a positive shopping experience for regulars and newcomers alike.

Some feedback has touched on concerns about customer service, with one reviewer noting an incident where a staff member followed them around suspiciously, leading to a temporary loss of trust. However, this was an isolated event, and the overall sentiment remains positive. Another reviewer pointed out that while prices are generally competitive, there were occasional suggestions for improvement, such as lowering prices on allocated items or offering more competitive pricing on certain popular products.

The store has also received praise for its unique offerings, including a wide selection of rare and specialty items like Parodi cigars and weekly specials on video slots. The community feel is strong, with customers appreciating the homestyle and family-friendly environment. Despite occasional complaints about the size of the head shop inside, which some found intrusive, the majority of reviews emphasize the store's strengths in variety, pricing, and service, making it a go-to destination for those seeking a comprehensive liquor and tobacco shopping experience.