Michaels

Craft Store Diy Store Art Supply Store

Bestie Business Card

Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in West Melbourne, FL.

Business Hours

Mon: 9:00am - 9:00pm
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 9:00am - 9:00pm
Sun: 10:00am - 7:00pm

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About West Melbourne, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Michaels emerges as a standout craft store in Orlando, FL, distinguished by its comprehensive selection and robust event offerings. The store's flexibility, with extended hours on Fridays and a dedicated Party Captain for private events, caters to a diverse clientele, from craft enthusiasts to busy professionals. Its extensive range of products, including high-quality prints, custom framing services, and a wide array of DIY materials, positions it as a one-stop destination for creative individuals. The store's commitment to community engagement through hands-on classes and themed decorations further solidifies its appeal.

Customer feedback highlights the store's strengths in product variety and customer service, with many praising the friendly staff and organized layout. However, some reviews point out operational challenges, such as long checkout lines and occasional difficulties finding specific items due to poor signage. These issues suggest that while Michaels excels in its core offerings, enhancing operational efficiency could further improve the customer experience.

Despite these minor drawbacks, Michaels' competitive pricing, seasonal promotions, and strong community ties make it a worthy candidate for the "BestAround" designation. The store's ability to foster creativity and support local events, coupled with its accessible online platform, positions it as a valuable resource in the craft community. With continued efforts to address operational inefficiencies and digital engagement, Michaels could solidify its status as a premier destination for crafters and DIY lovers alike.

About Michaels

Michaels stands out as a premier craft store in Orlando, FL, and its surrounding areas, offering a wide array of arts, crafts, seasonal, and decorative items. The store operates on a flexible schedule, with extended hours on Fridays from 9 AM to 9 PM, catering to both weekend shoppers and weekday busy individuals. Michaels provides a comprehensive selection of products, including high-quality prints, solids, and custom framing services, making it a one-stop shop for craft enthusiasts and DIY lovers alike.

One of Michaels' key strengths is its extensive range of events and classes, designed to engage participants of all ages and skill levels. From art and sewing classes to cake decorating workshops, the store offers a variety of hands-on experiences that foster creativity and community. These events are complemented by a robust online platform, allowing customers to order products and pick up pre-inflated balloons in-store, or even book private parties with customizable packages.

Michaels also excels in party planning, offering a diverse selection of tableware, party favors, banners, and themed decorations to help hosts create memorable events for birthdays, weddings, baby showers, and more. The store's commitment to customer service is evident in its dedicated Party Captain for private events and its affordable pricing, starting at $299 for kids' parties and $399 for private events. Additionally, Michaels provides a wide range of materials and equipment for sewing, quilting, and home upholstery projects, making it an ideal resource for crafters of all levels.

Seasonal and holiday collections are particularly well-received, with offerings like spring floral wreaths, pastel table runners, and vibrant Cinco de Mayo decorations. The store's commitment to community and creativity is further underscored by its support for local events and its accessible online shopping options. Whether you're looking to elevate your home decor, plan a special celebration, or simply explore new crafts, Michaels offers the tools and inspiration needed to bring your vision to life.

Category Tags
Craft Store Diy Store Art Supply Store Creative Supplies Store

What Customers Say

4.4
Rating Based On
1,546
Official Google Reviews
5
952
4
378
3
143
2
42
1
31

Customers have shared a range of experiences at Michaels, highlighting both positive aspects and areas for improvement. Many reviews emphasize the store's extensive selection and variety of craft supplies, which is particularly appealing to DIY enthusiasts and artists. Customers appreciate the wide array of colors, shapes, and sizes available, making it easy to find specific items for their projects. The friendly and helpful staff are frequently mentioned as a key positive factor, contributing to a welcoming and supportive shopping environment. Several reviews note the store's organized layout and cleanliness, which enhance the overall customer experience.

However, some feedback points to areas that could be improved. A few customers have reported issues with long checkout lines, suggesting that the store might benefit from additional staff during peak times. Others have mentioned difficulties finding specific items due to poor signage or mislabeling, indicating a need for clearer inventory management and more accurate display information. Additionally, a couple of reviews highlight the inconvenience of having to return items due to long wait times at the checkout counter, which could be mitigated by implementing a more efficient self-checkout system or increasing staff during busy periods.

The store's pricing and promotions are also frequently praised, with many customers noting the competitive prices and the value offered through discounts and coupons. This is particularly true for seasonal items and holiday promotions, which attract repeat visits. Despite these strengths, some reviews suggest that the store could benefit from more digital engagement, such as a user-friendly app or website for coupons and promotions, to enhance customer convenience and accessibility. Overall, Michaels appears to be a well-regarded craft store with a strong community presence, though continuous improvements in operational efficiency and customer service could further elevate its reputation.