Ackerman Security Systems

Security Service Security Solutions Commercial Security

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Atlanta's trusted security leader with 50+ years of experience. Protect your home or business with smart tech, solar, and top-rated security systems.

Business Hours

Mon: 8:00am - 8:00pm
Tue: (veteransday)8a–8pho
Wed: 8:00am - 8:00pm
Thu: 8:00am - 8:00pm
Fri: 8:00am - 8:00pm
Sat: Closed
Sun: Closed

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About Peachtree Corners, Georgia, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Ackerman Security Systems distinguishes itself in the security services market through its comprehensive and integrated approach, boasting over five decades of industry experience. Their portfolio spans home security systems, smart automation, access control, and advanced monitoring, all unified under a cloud-based platform that offers real-time insights and remote management. This integration not only bolsters security but also streamlines operational efficiency for businesses, allowing them to concentrate on core activities.

The company's reputation is further cemented by its robust service delivery, particularly in customer satisfaction. Testimonials from clients like Ryan Martin and Bradley Lovey highlight the professionalism of Ackerman's technicians, whose expertise and responsiveness are key selling points. The ease of system installation and the reliability of their solutions post-implementation are frequently praised, with customers noting a marked improvement in peace of mind and security. Ackerman's ability to swiftly adapt to customer needs, such as seamlessly transitioning from ADT to their services, underscores their commitment to client success.

While some reviews mention occasional issues like billing disputes, the overall feedback paints a picture of a company that excels in service quality and operational excellence. The emphasis on clear communication and transparency further enhances customer trust. Although not without minor criticisms, Ackerman Security Systems' ability to deliver a future-proof security solution with a strong focus on innovation and customer-centric service positions them well for recognition as a contender for the "BestAround" award. Their blend of reliability, professionalism, and cutting-edge technology suggests they are poised to continue setting industry standards.

About Ackerman Security Systems

Ackerman Security Systems stands out as a comprehensive and integrated security solution designed to address the multifaceted needs of both residential and commercial clients. With over five decades of experience, the company has established itself as a trusted name in the industry, offering a wide array of products and services that go beyond traditional security measures. Their offerings include home security systems, smart home automation, access control solutions, and advanced monitoring technologies, all seamlessly integrated to provide a holistic approach to safety and convenience.

For businesses, Ackerman Security Systems provides a robust framework for maintaining operational efficiency and ensuring the safety of employees and assets. Their business security solutions encompass access control, burglary alarms, building automation, and fire protection monitoring, all managed through a cloud-based platform that offers real-time insights and remote monitoring capabilities. This integration not only enhances security but also optimizes resource management, allowing businesses to focus on their core operations.

Customer testimonials highlight the exceptional service and reliability of Ackerman Security Systems. Reviews from satisfied clients, such as Ryan Martin and Bradley Lovey, underscore the company's commitment to customer satisfaction through dedicated sales representatives who are knowledgeable, responsive, and genuinely invested in their clients' success. The positive feedback from Renee Bishop and Laura Ashley further reinforces Ackerman's reputation for delivering high-quality service and technical expertise. With a focus on innovation and a deep understanding of both residential and commercial security needs, Ackerman Security Systems continues to set the standard in the industry, offering a future-proof solution that ensures peace of mind for all users.

Category Tags
Security Service Security Solutions Commercial Security Residential Security Security Services

What Customers Say

4.3
Rating Based On
4,008
Official Google Reviews
5
3099
4
291
3
44
2
39
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535

Customers of Ackerman Security Systems consistently express satisfaction with the quality of installation, customer service, and overall performance of their systems. Many highlight the professionalism and expertise of technicians like Brian, who are praised for their thoroughness, patience, and ability to resolve issues efficiently. Positive feedback often centers around the ease of navigating the new systems, especially after installations, and the responsiveness of customer support when problems arise.

Several testimonials emphasize the reliability and effectiveness of Ackerman's security solutions, noting improvements in peace of mind and security measures post-installation. The company's ability to quickly adapt to customer needs, such as switching back from ADT to Ackerman after a customer was sold to another provider, is also frequently mentioned as a key factor in customer retention.

A recurring theme in the reviews is the strong emphasis on communication and transparency, with customers appreciating how well they are informed about system setups and any necessary adjustments. The professionalism of sales representatives is another highlight, with many praising them for their knowledge and ability to address concerns effectively.

However, a few negative reviews point out issues like billing disputes and unresolved complaints that have led some customers to consider reporting the company to regulatory bodies. Despite these, the overall sentiment remains positive, reflecting a strong customer loyalty and high satisfaction rate with Ackerman Security Systems' offerings.