Artisan Guitars

Guitar Store Artisan Guitars Musical Goods

Bestie Business Card

Artisan Guitars, home to Maton Guitars Nashville. Largest authorized Maton dealer in North America.

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Business Hours

Mon: 9:00am - 5:00pm
Tue: 9:00am - 5:00pm
Wed: 9:00am - 5:00pm
Thu: 9:00am - 5:00pm
Fri: 9:00am - 5:00pm
Sat: 9:00am - 5:00pm
Sun: 9:00am - 5:00pm

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About Franklin, Tennessee, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Artisan Guitars, as the largest authorized dealer for Maton guitars, has earned a notable spot in the "BestAround" accolades by delivering an unparalleled blend of quality, service, and accessibility. The company's strategic positioning within Woodbury, Tennessee, underscores its deep-rooted commitment to serving the guitar community with excellence. Customers laud Artisan Guitars for its extensive selection of high-quality instruments, meticulously curated by knowledgeable staff who provide expert guidance, particularly valuable for new buyers or those seeking specific models. The store's appointment-only policy, while sometimes seen as a mark of exclusivity, is viewed positively as it ensures a more personalized and thoughtful shopping experience.

A standout feature of Artisan Guitars is its commitment to customer service, evident in the efficient and secure transaction processes, including tailored financing options and a robust return policy. The store's dedication to safety and convenience, with clear shipping and return guidelines, further enhances the overall shopping experience. While minor issues like occasional staff rudeness or limited hours exist, they are not indicative of the company's overall excellence.

The consistent positive feedback from customers highlights Artisan Guitars' ability to meet and exceed expectations in terms of product quality and service. The store's blog, featuring insights from guitar expert Ellie's Recipes, adds value beyond retail, positioning it as a trusted resource for music enthusiasts. This comprehensive approach-combining exceptional products with superior customer service and thoughtful amenities-positions Artisan Guitars as a strong contender for the "BestAround" accolades, solidifying its reputation as a premier choice in the guitar retail landscape.

About Artisan Guitars

Artisan Guitars stands out as the largest authorized US dealer for Maton guitars, a prestigious brand synonymous with quality and craftsmanship. This position not only underscores the company's significant market presence but also highlights its commitment to providing an extensive selection of high-quality instruments to musicians across the nation. The announcement from Artisan Guitars serves as a testament to their dedication to maintaining the highest standards in guitar retail, ensuring that customers receive authentic and expertly curated Maton products.

For those interested in learning more about the latest developments in Maton guitar news, signing up for their newsletter is a straightforward way to stay informed. The newsletter will keep subscribers updated on new releases, special offers, and industry insights, making it an invaluable resource for guitar enthusiasts and professionals alike. Additionally, Artisan Guitars offers exclusive shopping room visits on a first-come, first-served basis from Monday to Friday, 9 AM to 4 PM, and on Saturdays from 9 AM to 1 PM, providing a unique opportunity for potential buyers to experience the store's extensive inventory up close.

Shipping and purchasing options are designed to ensure a seamless and secure transaction. Customers can opt for shipping to or mail to 2020 Fieldstone Pkwy., Franklin, Tennessee 37069, or choose to call or text for assistance. For financing options, including special financing plans, the company offers tailored solutions to make acquiring a Maton guitar more accessible. Artisan Guitars also provides best practices for safe shipping and a comprehensive return policy to safeguard customer interests. With these features, Artisan Guitars not only caters to the needs of serious musicians but also enhances the overall shopping experience through its user-friendly resources and customer-centric policies.

For those interested in purchasing a Maton guitar or learning more about the brand, the company's website offers a wealth of information, including a blog featuring insights from guitar expert Ellie's Recipes. Artisan Guitars is headquartered in Woodbury, Tennessee, a location that reflects its deep roots and commitment to serving the guitar community with excellence and integrity.

Category Tags
Guitar Store Artisan Guitars Musical Goods Music Retail

What Customers Say

4.6
Rating Based On
83
Official Google Reviews
5
73
4
1
3
2
2
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1
5

Customers consistently highlight Artisan Guitars as a standout choice for their guitar needs, praising the exceptional customer service, knowledgeable staff, and meticulous attention to detail throughout the purchasing process. Many emphasize the personal touch, going beyond mere transactions to build relationships and provide expert guidance on instrument selection, particularly for those new to guitars or seeking specific models.

Several reviews specifically mention the store's appointment-only policy, but this is often framed positively as ensuring a more personalized experience. The staff's willingness to answer technical questions about guitars, instruments, and music theory is repeatedly cited as a key differentiator.

The consistent praise for the store's inventory - handcrafted guitars from renowned builders like Maton, Udo, and Fender - underscores Artisan Guitars' commitment to quality. Reviews also highlight the efficient and timely shipping, often with expedited delivery times.

While a few reviews mention minor issues like occasional staff rudeness or limited hours outside of public showroom times, these are relatively infrequent and don't overshadow the overwhelmingly positive sentiment. The recurring theme is that Artisan Guitars delivers on its promise of exceptional service, knowledgeable expertise, and a truly enjoyable guitar-buying experience.