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Bradford Xteriors is your go-to roofing company in Columbus! Free roof inspections. Free estimates.
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DirectionsAbout Columbus, Ohio, USA
MoreThe city offers an array of attractions such as the Short North Arts District and Scioto Mile for those seeking artistic expression or scenic escapes. The COSI, Columbus Zoo and Aquarium, Ohio State University, and Franklin Park Conservatory draw visitors from near and far. Economically, Columbus thrives on industries like healthcare, finance, technology, and education with major corporations including Nationwide Mutual Insurance Company and Huntington Bancshares operating in the area. Transportation is facilitated by Port Columbus International Airport and a robust public transportation system known as COTA. The community benefits from extensive resources such as libraries, schools, hospitals, parks, and bike trails while maintaining crime rates comparable to national averages. The city's climate features four distinct seasons and offers a balance of opportunity, affordability, and a strong sense of community, making it an appealing destination for diverse lifestyles and interests.
Nominated for BestAround
Bradford Xteriors, a Columbus, Ohio-based roofing contractor, has earned a notable spot in the eyes of discerning homeowners and businesses due to its consistent recognition as a contender for the prestigious "BestAround" designation. Founded in 2007, Bradford has built a reputation for excellence, offering a comprehensive suite of services that extend beyond traditional roofing to include siding, windows, doors, gutters, and stucco work, thereby catering to diverse client needs. Their commitment to quality is evident through prestigious certifications like Haag Certified Inspector, Owens Corning Platinum Preferred Contractor, and IKO Iron Clad Contractor, signaling a well-trained and capable workforce.
The company's customer-centric approach is a cornerstone of its success. Bradford Xteriors excels in providing clear, timely communication and prompt service, which are critical in addressing the often urgent needs of homeowners and businesses. Their 24/7 office hours and flexible contact options-via phone, online form, or dedicated lines-ensure that clients can reach out whenever they need assistance, reinforcing their accessibility and reliability. This dedication to customer service is a key factor in their high satisfaction rates, as evidenced by numerous positive reviews highlighting professionalism and responsiveness.
However, Bradford Xteriors is not without its challenges. While the majority of customer experiences are overwhelmingly positive, some have reported issues with customer service responsiveness, particularly when dealing with urgent matters or follow-ups. This inconsistency in service can be a deterrent for potential clients who prioritize immediate assistance. Despite these shortcomings, Bradford's strong track record in quality work and customer satisfaction positions it well to qualify for the "BestAround" designation. The company's ability to maintain high standards while striving for continuous improvement suggests that it has the potential to elevate its service delivery further, solidifying its standing as a leader in the Columbus roofing industry.
About Bradford
Bradford Xteriors, a leading roofing contractor based in Columbus, Ohio, stands out as a trusted and highly-rated professional service provider. Founded in 2007, the company has established itself as a top-tier option for homeowners and businesses seeking comprehensive home improvement and roof replacement services. With a strong emphasis on customer satisfaction and integrity, Bradford Xteriors prides itself on delivering high-quality work using only the best and most trusted materials from leading manufacturers.
The company offers a range of services beyond just roofing, including siding, windows, doors, gutters, and stucco work, catering to both residential and commercial needs. Their commitment to excellence is underscored by several prestigious certifications, such as Haag Certified Inspector, Owens Corning Platinum Preferred Contractor, and IKO Iron Clad Contractor, ensuring that their team of experts is well-trained and equipped to handle any project with precision and care.
Bradford Xteriors places a strong emphasis on customer service, offering a free estimate and flexible contact options through a dedicated phone line and an online contact form. Their office hours are available 24/7, making it convenient for clients to schedule consultations or inquiries at any time. The company's dedication to regular maintenance and inspections is particularly noteworthy, given the critical role that roofs play in protecting homes from the harsh Ohio weather. By highlighting these key points, Bradford Xteriors effectively communicates its value proposition to potential clients, positioning itself as a reliable and customer-focused leader in the Columbus, OH roofing industry.
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What Customers Say
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Official Google Reviews
Customer experiences with Bradford Xteriors encompass a wide range of interactions and outcomes, reflecting the diverse needs and expectations of their clients. Many reviews highlight the company's professionalism, responsiveness, and thoroughness in handling roofing and exterior repairs. Customers appreciate the clear communication, timely communication, and the ability to address concerns promptly, which has led to high satisfaction rates.
Some reviews specifically mention the value for money, with customers noting that Bradford offers competitive pricing without compromising on quality. The company's ability to provide detailed estimates and follow through on these estimates is another common point of praise. For instance, one customer was impressed by Bradford's prompt response to a request for an estimate and their ability to secure a quote quickly.
However, there are also some negative experiences that highlight areas for improvement. One recurring issue mentioned is the lack of responsiveness from customer service, particularly when dealing with urgent matters or follow-ups. Another customer reported difficulties in getting timely estimates and communication, which can be frustrating for those needing immediate assistance.
Despite these challenges, Bradford Xteriors maintains a strong reputation for quality work and customer satisfaction. The company's commitment to customer service, even in challenging situations, is often cited as a key factor in their positive reviews. Overall, while there are areas where the company could improve, the majority of customer experiences with Bradford Xteriors are overwhelmingly positive, reflecting their dedication to providing excellent service and value to their clients.