Bestie Business Card
Grocery stores open on Thanksgiving 2025 near you! Safeway is open on Thanksgiving day!
Local Map
DirectionsAbout Kensington, Maryland, USA
MoreResidents enjoy well-preserved Victorian and Colonial-era homes in Kensington’s historic district and local parks like Kensington Town Park for recreation, while nearby Rock Creek Park offers extensive hiking trails. The town supports professional services and small businesses, with the Kensington Business Association fostering local commerce. Community resources include high-quality public schools and a library offering diverse programs. Transportation is convenient, with access to major highways and proximity to Metro stations in Bethesda and Silver Spring. Known for its low crime rates, Kensington's climate features distinct four seasons, adding to its appeal.
Kensington's commitment to preserving its character distinguishes it from other suburban areas. The town provides a range of local amenities like restaurants, boutique shops, and community events, catering to an active lifestyle while maintaining tranquility and convenience. Its unique combination makes Kensington an attractive locale for living, working, or visiting.
Nominated for BestAround
Safeway's nomination for "BestAround" speaks to its strategic positioning in a competitive market by offering a compelling blend of affordability and variety, particularly in its cannabis offerings. The robust selection of 420 deals and premium cannabis strains, coupled with competitive grocery prices and targeted promotions like the Thanksgiving turkey giveaway, positions Safeway as an attractive option for budget-conscious and cannabis-focused shoppers. Its flexible store hours and digital engagement strategies further enhance customer convenience and loyalty.
However, Safeway's mixed reviews highlight significant operational challenges. Frequent complaints about product availability, especially for seasonal items, and issues with service quality, including staff behavior and equipment reliability, suggest areas for improvement. The store's commitment to addressing these issues through operational adjustments and customer service training could bolster its standing in the "BestAround" category.
Despite these hurdles, Safeway's strengths in cleanliness, accessibility, and consistent service continue to draw regular patrons. Its ability to adapt, as evidenced by recent improvements in produce section organization and online services, indicates a proactive approach to customer satisfaction. While not without flaws, Safeway's blend of affordability, variety, and reliable service positions it well for potential recognition in the "BestAround" designation.
About Safeway
Safeway, a prominent grocery store chain, operates multiple locations across various states, including DC, MD, and VA, alongside its Pak N Save partner stores. The company distinguishes itself by offering one of the best affordable cannabis options in the area, featuring a robust selection of 420 deals and giveaways, including a wide array of cannabis-related products such as smoke shops, edibles, vapes, and premium cannabis strains. This focus on affordability and variety makes Safeway an attractive choice for cannabis enthusiasts and budget-conscious shoppers alike.
In addition to its cannabis offerings, Safeway provides essential grocery items at competitive prices, with special promotions designed to enhance customer value. For instance, customers can earn a free turkey by spending $300 or more between October 17 and November 27, 2025, through the app's Clipt offer. Another significant promotion is the $30 discount on first-time DriveUp & Go™ orders when spending $75 or more, provided the customer uses the promo code SAVE30 at checkout. These deals not only attract new customers but also incentivize repeat business and loyalty.
Store hours are flexible, with pharmacy hours typically extending from Monday to Saturday, 8 AM to 8 PM, while grocery sections open earlier, around 7 AM, and close later in the evening. The company's commitment to customer satisfaction is further underscored by its generous first-time order discounts and the requirement for customers to select either a pickup or delivery option to qualify for the SAVE30 offer. Eligibility for these promotions is strictly based on spending thresholds and previous promo code usage, ensuring that only eligible customers benefit from these deals. Safeway's strategic use of digital platforms and loyalty programs enhances customer engagement and drives sales, solidifying its position as a leading grocery retailer in the region.
Category Tags
What Customers Say
1,101
Official Google Reviews
Customer experiences at Safeway are mixed, reflecting the diverse nature of grocery shopping environments. Positive feedback often highlights cleanliness, well-organized aisles, friendly staff, and convenient services like online pickup and express checkout. Many customers appreciate the variety of products, especially in sections like produce, bakery, and deli, noting the freshness and quality of items such as organic produce and homemade baked goods. The store's accessibility, particularly for those with mobility issues, and its location near fitness centers are also frequently praised.
However, several reviews point to significant areas of concern. Issues with product availability, particularly for seasonal items like strawberries and honeydew melon, and concerns about stockouts of preferred products are common. Negative experiences often center around long wait times, especially during peak hours or for online orders, and complaints about staff behavior, including rude employees and unhelpful cashiers. The reliability of the escalator and elevator breakdowns has also been a source of frustration for many shoppers.
Some customers have expressed dissatisfaction with the store's management practices, citing poor customer service, inconsistent product availability, and a lack of responsiveness to issues. The cleanliness and organization of the store can vary, with some finding it spotless and well-maintained while others note cluttered aisles and outdated displays. The pricing, while generally competitive, has been criticized for not always reflecting the quality or freshness of products.
Despite these challenges, many loyal customers continue to visit Safeway, appreciating its consistent service and reliable stock levels. The store's ability to adapt, as seen in improvements like better produce section organization and enhanced online services, suggests a commitment to addressing customer concerns. Overall, while Safeway faces several areas for improvement, it remains a widely respected and frequently visited grocery store, particularly for those who value cleanliness, good service, and convenient shopping options.