Livermore Barber Shop Second Street

Barber Shop Barbershop Grooming Services

Bestie Business Card

Cancellations must be made 2 hours in advance of the scheduled appointment time.

Business Hours

Mon: 10:00am - 9:00pm
Tue: 9:00am - 9:00pm
Wed: 9:00am - 9:00pm
Thu: 9:00am - 9:00pm
Fri: 9:00am - 9:00pm
Sat: 8:00am - 4:00pm
Sun: 10:00am - 5:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Livermore, California, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Livermore Barber Shop Second Street, with its 50-year legacy, has garnered attention for its nomination to "BestAround," a prestigious designation reflecting its commitment to excellence in multiple service sectors. The shop's longstanding presence and family-owned roots lend it credibility, offering a comprehensive range of grooming services that include men's cuts, shaves, straight razor shaves, haircuts, masks, beard trims, and more. This versatility positions it as a one-stop shop for diverse grooming needs, catering to a broad clientele with its welcoming atmosphere and personalized service.

Recent expansions into beard trims, strait razors, and gift certificates have enhanced its appeal, aligning with modern consumer demands for convenience and value. The updated appointment policy, while stringent to ensure efficiency, has also drawn mixed reactions. While some appreciate the structure it provides, others find it restrictive, highlighting a tension between operational management and customer flexibility. The introduction of The Emporium further bolsters its local presence, indicating a strategic growth trajectory.

Customer experiences at Livermore Barber Shop Second Street are varied. Many praise the exceptional service, skilled barbers, and welcoming environment, which contribute to a loyal customer base. However, some reviews touch on concerns regarding service speed, communication, and cleanliness, suggesting areas where the shop could improve to meet higher standards. Despite these critiques, the positive sentiment remains strong, with many customers willing to return and recommend it, underscoring its potential to qualify for "BestAround" while still striving for continuous enhancement in customer satisfaction.

About Livermore Barber Shop Second Street

Livermore Barber Shop Second Street stands out as a longstanding family-owned business with roots dating back to 1960, providing reliable heating, cooling, and air quality services not only to Livermore but also to the broader Tri-Valley area. The shop offers a comprehensive range of grooming services, including men's cuts and shaves, straight razor shaves, and haircuts, with masks available upon request. This versatility positions Livermore Barber Shop Second Street as a one-stop destination for all grooming needs, catering to a diverse clientele.

One of the most notable recent developments at the shop is the expansion of its services to include beard trims, strait razor shaves, and haircuts, alongside the traditional grooming offerings. This evolution reflects a strategic move to meet the evolving demands of its customers, who increasingly seek comprehensive grooming solutions. The shop also offers gift certificates for Vagaro gifts, enhancing customer loyalty and providing additional revenue streams.

The business has updated its appointment policy to ensure smooth operations and customer satisfaction. A credit card is required to reserve appointments at all locations to protect the shop's schedules, with no charges applied at the time of booking. However, cancellations must be made at least two hours in advance, with penalties ranging from a 50% cancellation fee for no-shows to a "No-Show Fee" if rescheduled within this window. This policy underscores the shop's commitment to managing its resources efficiently while maintaining high service standards. Livermore Barber Shop Second Street is also offering a new location, The Emporium, located in Livermore, California, which adds to its presence and accessibility for local customers.

Category Tags
Barber Shop Barbershop Grooming Services Salon Personal Care

What Customers Say

4.8
Rating Based On
111
Official Google Reviews
5
99
4
8
3
2
2
0
1
2

Customers from Livermore Barber Shop Second Street have shared a range of experiences, from highly positive to notably less favorable. On one hand, many reviews highlight exceptional service, skilled barbers, and a welcoming atmosphere that makes clients feel at ease. Customers appreciate the personalized attention, the quality of haircuts, and the friendly, professional demeanor of the staff. The shop's ambiance is often praised as a delightful addition, making it a go-to spot for both men and those seeking adult beverages.

However, there are also several reviews that point to areas needing improvement. Some customers have reported dissatisfaction with the speed of service, particularly during peak times, suggesting long wait times or a lack of efficiency in handling appointments. Others have faced issues with communication, such as staff not disclosing important details like scheduling limitations or the need for specific cuts before the appointment. Additionally, there are concerns about cleanliness and the quality of service, with some clients feeling that the standard does not meet expectations, especially when compared to other local barbershops.

Despite these criticisms, the overall sentiment remains largely positive, with many customers expressing a willingness to return and recommend the shop to others. The shop's commitment to customer care, as evidenced by the response to negative feedback, is seen as a strength. This balance of positive and constructive criticism suggests that Livermore Barber Shop Second Street has room for improvement while maintaining its reputation as a respected establishment in the community.